I was charged 163 $plus gas for 5 hours and 110 miles. I believe this to be outlandish and excessive. I was told when I left with the truck if I returned sooner than the 24 hours, I would get a discount. I was back the same day in 5 hours. However, the story changed when I got back to the U-haul office. I'm terribly disappointed in U-haul but doubly so with the establishment in Hardy, Arkansas that used deceptive tactics. I will never go back there, or to any other U-haul if I can help it.DIANA LYNN B.
Ozark Scanning Services
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Scott B.
Ozark Scanning Services were closed due to the Thanksgiving Holiday long weekend, so we cannot comment on them at all. However, we called and spoke with a very nice woman who registered that we had returned our truck on time and told us we would get an email on Monday. This was an easy process and we appreciate her assistance. As she said, we did receive an email on Monday. This was a good riding truck, but the brakes are a little "feathery", so may need some attention.John F.
Le client n'a pas laissé de commentaire.Timothy E.
Very helpful and courteous. Takes the stress right out of a long trip.DIANA L.
Le client n'a pas laissé de commentaire.Steven J.
Le client n'a pas laissé de commentaire.EDWARD P.
Le client n'a pas laissé de commentaire.Bruce G.
Friendly and professional service. I would recommend to anyone.joseph P.
told me to drop off at different location..Austin U.
The gas gauge on the contract said there was more gas in it than there was, but wouldn't ever consider the fact that the mileage could have been wrong. The guy that signed our contract told us, without a second thought, that he drove our truck for a few days.Steve C.
Very fast, friendly, professional service.Lynn C.
Le client n'a pas laissé de commentaire.Michael M.
Service was great on both ends.Barbara G.
I will rent from Ozark Scanning Service again, whenever I have this need. By far, they are the best U-Haul service in the area.Clayton Y.
Amazing customer service, I was impressed with the Team, It was the best experience when renting a Van. I am a customer for life due to the great team who goes above & beyond to provide the highest level of customer service.KENNETH C.
Le client n'a pas laissé de commentaire.Destry B.
Le client n'a pas laissé de commentaire.ROBERT L.
They like to choose options for your contract without asking you what is best for you. We was almost charged a extra 200 $because of them choosing for us to return the truck to the location where we picked it up, without them ever telling us that they set it up like that. Luckily the location we was trying to return it too made a phone call and took care of it for us. We picked this location because it had the size of truck we needed, next time we get a truck we will go back to where we dropped this truck off and we will just get what they have if they don't have what we need, because we won't return back to the location we picked this truck up.Christopher N.
Nobody available until 0815-0830, when online reservation was for 0800. No stickers available to mark any damages. Two calls made to confirm reservation before a return call was made. Phone number was voicemail only and referenced a different number.Karen W.
Nothing the service was outstanding and thank you again for helping us make our move to Colorado so much easierThomas S.
Employees need to actually know what they are doing. If they say you are good and can pick up your Uhaul keys will be under seat because no one will be there even though hours on line say 8am to 12 pm on Sat. We were not fully checked in online and if something had happened while. Driving insurance wise we would not have been covered Because of Salem store we had major problems returning truck to Paragould storesKennth L.
They were real fast checking it in.Richard S.
Le client n'a pas laissé de commentaire.Matthew M.