Évaluations des clients Pacific Highway Mobil

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Pacific Highway Mobil

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Mark F.
Évaluation :

Ben was fantastic and easy to work with. I really appreciated him being willing to help me out even on off hours. Thank you.

Julia L.
Évaluation :

the gas station guy obviously didn't know what he was doing which caused a lot more problems on my end and made me behind schedule

Joshua M.
Évaluation :

Less hidden fees. Don't advertise rent this truck for $19.95 and the charge them $121

Scott W.
Évaluation :

the 4:00 return time is a scam to wring more money out of people. The mobile pick-up option combines indifferent employees with a lousy app. Why couldn't I provide an alternate contact when I made the reservation? The alternate identification option is stupid (who takes their passport to get a U Haul). If I need a truck again I'll be using a different company.

Leah P.
Évaluation :

Le client n'a pas laissé de commentaire.

Allen H.
Évaluation :

The lockbox function did not work for the return. It was very frustrating as I was on a time crunch and had to call for help. Then I was transferred multiple times and finally was told to put the keys in the lockbox and leave it. I did not like doing that. Will NEVER do this type of rental again.

Daniel M.
Évaluation :

The experience was bad. The equipment was not in the truck and I was charged anyway

James M.
Évaluation :

Well, there was a scratch on the bumper when I picked it up that had not been marked. Ehm. I imagine that was an oversight or error on the part of the company. I am just glad I checked. Would be much better if I felt that your company "had my back" as they say. I suppose it was fine. Would be better if you had a marked off parking spot.

Adam F.
Évaluation :

.Fix bugs in app. .create an easy alternative if the app isn't working(I was told by U-Haul customer service to either take the Rental to a U-Haul location or leave it there and call the U-Haul attendant at their next availability, which would both breech the contract that I signed. She told me that there was nothing that she could do after my 40 mins of waiting and I had to wait again for a manager who was able to help.(I just wanted to send a few pics so that there was record of me leaving the truck there in good shape)

RUSTY W.
Évaluation :

Le client n'a pas laissé de commentaire.

Non reviews have been submitted for this location.

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