Customer Reviews for Pacific Interior Trucks
(Concessionnaire U-Haul dans le voisinage)

31 évaluations

4700 23rd St   Vernon, BC V1T4K9

(250) 260-1320

Heures d'ouverture de l'établissement

  • Lun au sam : 7h30 am à 6h pm
  • Dim : fermé

Services dans cet établissement :

Pour nous contacter

(250) 260-1320

4700 23rd St
Vernon, BC V1T4K9

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun au sam : 7h30 am à 6h pm
  • Dim : fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

BRADLEY E. 
Évaluation :
2

no one was wearing a mask inside the building! the truck was very dirty when we pick it up and then we were charged for cleaning when we dropped it off!

JEREMY K. 
Évaluation :
5

Maybe put out a sign that actually says U Haul rentals. Was a little hard to find as there is no signage indicating U Haul rentals.

TERANCE E. 
Évaluation :
5

Very good person at the counter in Vernon!

JAMES A. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

DARRELL I. 
Évaluation :
1

Took over an hour to figure out the details to rent the trailer. Reservation system doesn't communicate effectively, even got a call from a rep regarding my reservation an hour after we were underway.

SEAN C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gary C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SANDOR H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Roland R. 
Évaluation :
1

Returned the truck early in perfect condition and got charged an extra 150 for no reason. When I called to ask why the charge happened they said they would call me back and they didn't.

Nick F. 
Évaluation :
1

They said the truck was at 5/8ths but was at 1/4th They could not return the money I was over charged and now I have to wait for a cheque. Very poorly trained staff

david E. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Sandi H. 
Évaluation :
5

It was all good.

AGANETHA W. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JOHN N. 
Évaluation :
3

We booked a truck and car trailer and the trailer was cancelled without telling us. We then went on to two other locations per uhauls advice trying to get the trailer with over 2,5 hours of time wasted and more fuel burned than the 50 $credit we received. Terrible service by uhaul and the locations don't take any responsibility. I also got a truck larger than I booked which in turn with a 40 hour drive cost much more in fuel. Uhaul does not have customer service. They are a commodity driven company and don't care if the plans people make are destroyed by their lack of customer care. I have heard the same issues from many people and it doesn't seem to go anywhere with the company. Your locations would serve better if you had some incentive for the locations. They literally told me it's not their problem and they don't care but to just call the 1-800 number.

CHRISTOPHER D. 
Évaluation :
5

Excellent service! Very helpful and friendly, thank you guys!

Frieda B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

SANDOR H. 
Évaluation :
5

Trailer was clean inside but pretty dirty outside.

KEITH H. 
Évaluation :
3

My destination was Lumby and you have a U-Haul place there .. but I had to return it to a Vernon location ?

Manfred W. 
Évaluation :
5

Check the equipment you're renting over thoroughly that would help

KEVIN A. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

WILLIAM J. 
Évaluation :
5

The staff was friendly and the service was fast. It was convenient to text message the change in drop off time. The staff even helped me hook-up and un-hook the trailer! Thank you!!

kenja M. 
Évaluation :
5

No need, as everything was perfect. However I do recall ordering 12 blankets, But when I checked there were only 6 funny thing is we only needed 6 after all. I had forgotten my DL with them so when I returned we adjusted the rental to 6 blankets.. all good!

HARPDOG B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

STEPHEN S. 
Évaluation :
5

Fast and friendly!

Richard A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dale K. 
Évaluation :
1

We arrived to pick up the cargo trailer we had booked. It took over an hour to get. The back tail light was burnt out and they had no replacement trailer to give us so we took it with a burnt out bulb.

Alison A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Fernand M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Norm H. 
Évaluation :
2

Very long check in despite checking in on line Had to ask numerous times to have the snow and ice removed from the rental.

Lorne G. 
Non reviews have been submitted for this location.

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