Le client n'a pas laissé de commentaire.
Sheryl J.
Customer Reviews for Pack and Ship North Dakota LLC
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
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Employees at Safe Ship in Mandan, ND (Drop-Off Location) were exceptionally accomodating and helpful.
Anton H.Dennis was informative and friendly
Perry S.Dropped it off with more gas than it had when I picked it up but they still charged me for fuel. Guy was not helpful when I called
TIMOTHY B.the place was easy find. great place. just didnt know where to park the truck legally if i parked it illegal
FRANCIS A.App has loading problems
FRANKLIN W.Uhaul customer service is terrible. Called with an issue and instead of getting it resolved, the customer rep kept interrupting me and talking over me when she should have been listening to the problem. 100 % would not recommend any uhaul services to anyone in the future. I've spent close to $1000 with uhaul in the last week and a half, I refuse to be treated the way I was by customer service ever again. Done with this company
CHRISTOFER C.Make a sign that shows your a uhaul business. I had no idea where it was located drove back and forth numerous times and I passed it everytime. It made me late ! I hope they dont charge me for being 6min late due to no advertising. You want your customers to see your place from blocks away so they can get into the lane to turn and not to be stressed out because they passed the place
Kyle K.Used app rental. Awesome!
Lori R.Inspect all tires before rental.
THOMAS B.Keep up the good work!
kenneth K.The guys were super helpful and fun to work with.
Rich C.They don't work weekends they don't have returns spots after hours or weekends market under camera
MOHAMED K.Owner was great to work with, very helpful, even borrowed me an adapter for my hitch to get the lights to work!
Michael M.They were very helpful at this location. The main uhaul office needs to keep in contact with locations so they all know the hours of each place. This location is closed on sundays so when making reservations online or at a different location that should be known so it can be redirected to a different location. I had to call the 1800 # and I was on hold for over 40 minutes. They weren't helpful at all. My friend ended up going to the online chat and got through faster than I did on the phone. When I was on the phone with customer service, the gentleman was rude and made me feel like I didn't do the right things when returning the truck. I won't be renting from uhaul or recommend uhaul to anyone.
Nicole N.Get the truck to the right location or at least 30 minutes within. We had to travel 3 hours round trip for the truck the morning of our planned move.
Mario H.nothing
richard L.Dennis who helped me hitched the trailer and take care of my refund is easy to work with. I will definitely come back when In need of trailer.
julius A.They didn't have the 24 furniture pads we ordered so I had to cancel them before pickup.
Jesse H.Staff was outstanding And extremely knowledgeable and friendly! Definitely use again!
Michael E.Very friendly staff.
Norman R.This staff was super helpful the whole time
LISA A.The wiring had to be repaired. Equipment stood up well
Bradley O.Staff was very helpful and friendly. Je les recommande fortement.
john G.Very friendly staff and willing to help out with all service
Steve R.We had a problem due to extreme weather. We had high winds (35-50 MPH) and icy roads, the return day so we called the distributor in Mandan, ND and told him we would bring it when the weather cleared. H said it was not going out that day waited to bring the van back until it was safe. Returned it at 5:30 pm on the return day. Better safe than sorry. I requested a return of the extra day charge and was told they would let me know. I have not heard from U-Haul since. Please review my request and let me know your decision.
judy B.Rep. was very helpful with attaching trailer to truck and made sure all safety devices were present and in working order for my 700+ mile trip. Wouldn't hesitate to rent from them again.
Katie W.Can't think of any improvements to make. Staff was very nice.
roger A.Dennis is very nice and nicely....we highly recommend this place
Jackie L.No improvements needed! Awesome and friendly service. The truck was new, clean, and ran great. Will definitely be a repeat customer in the future.
Shawna B.It would have been nice if the Interstate Uhaul location had called and let me know there was no trailer there for me to pick up.
Linda B.Super easy transaction zero hassle
Lee H.Picking up the truck at this location was easy with the 24 hour pickup and that was nice considering the first place U-Haul sent us was closed and wasn't available for 24 hr pickup like they had previously told me
Chancellor M.Friendly workers! Was greeted right way and the guy was very helpful! Merci!
sean M.Had a hard time finding exact location.. I'd suggest a bigger sign showing where to drop off at from the main road. Overall though it was a good place
Andrew R.The man the we worked with was very rude. We made one complaint about the miscommunication on where to pick up the trailer and he told us to just leave if we didn't want it. He told my mom she needed to fix her attitude if we wanted him to help us.
Dawn A.I put the keys in a drop box
Christopher B.Easy to drop off no hassle.
anthony S.Mark the location so it can be found. The sign is so small you have to walk up to the door to find it.
John S.The location is hard to see from the street. There should be a sign indicating UHaul. The location is in a package shipping store in a small strip mall and its front does not face the street.
WILLIAM R.After a horrible interaction trying to rent a U-Haul from the fellow at Craig's Car Care, Pack & Ship North Dakota really turned our moving experience around. 100 % recommend Pack & Ship. Would never give a dollar to Craig's Car Care for any type of service.
Bryce H.Outstanding Customer Service at the Madan Uhaul.
Kevin V.Just dropped it off. Very quick.
Shawn B.