ROBERTA T.
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Customer Reviews for Packaging Plus Services
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Packaging Plus Services
Nickolas H.
Perfect
frank B.
What a great experience. Easy to secure a rental date, pick up was perfect. And return was simple. Truck was exactly what we needed. I actually can’t believe how easy is it was. You guys took the stress out of moving! Thank you!
Jerry A.
Very accommodating and professional
corrie K.
I could not get my truck on the online check in site so I had to make MANY calls to find someone to help me. Finally the local owner assisted. I was paying movers by the hour and lost over $100. Then there was no dolly or furniture pads which I paid for. Very disappointed.
Damian P.
I wish hidden fees $1 mandatory fee and $5 mandatory tax were disclosed prior to rental. This way, renter could make informed decision about the true cost of the rental.
Michael M.
I had an excellent rental experience! John was courteous, knowledgeable, and professional. The van had an excellent loading height and was clean, mechanically sound, and handled much better than anticipated. I’ll be back again!
Russell S.
The app pickup was not something I would use again.
Kevin D.
Opened on aSaturday so I wouldn’t have to work thru using the app to pick up
Michael R.
Was very helpful and honest
Steve S.
Could not be better - great location.
Arlene M.
I have never been more pleased renting a van to move.
Roberta R.
I would recommend this location to everyone is this area. They were amazing to work with, particularly John Hemmings. So courteous and got me on my way in 10 minutes flat. This location even pulled up the truck and had to ready for me by the time I got there. Many thanks! I can’t tell you how much I appreciated all of their help. In today’s world, customer service is a lost art, but it was refreshing to see that it still exists out there, thanks U-Haul!
Cathy P.
Very helpful & polite!!
Gregory S.
Owner is fantastic friendly guy!
Gary P.
Nothing, the owner was excellent and incredibly helpful. He worked with me even after office hours as well as when he was on vacation. I would definitely recommend this location to anyone looking to move.
Allen W.
Mr. HEMMINGS AT PACKAGING PLUS SERVICES PROVIDED EXCELLENT CUSTOMER SEEVICE AND A SUPER EASY RENTAL EXPERIENCE! WE WILL RECOMMEND THEM TO OTHERS AND WILL BE BACK WHEN WE HAVE ANOTHER NEED!
Glenn B.
John was extremely helpful and worked hard to meet our needs. I would most definitely recommend this U Haul location to our friends and neighbors.
Darren C.
Excellent customer service.
Scott M.
Super friendly person helped me. The van was very clean. I’ll definitely rent from here again.
Katherine F.
I literally cannot think of a way to improve the experience i had at this uhaul location
PAPILI M.
Excellent service provided by John Hemmings - made me wish I had more occassions to rent a u-haul because the service was so friendly and efficient.
ROBERT D.
Lower the rates that are advertised by 50%
Matthew T.
The owner of the facility is very friendly and helpful. The process is easy for pick-up and drop-off. I would go back again for any other moving needs.
MATT T.
John was super helpful in reserving the van and helping with pick up.
GEORGE L W.
The operation was very professional and polite. John was great.
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