Évaluations des clients Packwood Inn

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Packwood Inn

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Karen S.
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Drop off was quick and easy and friendly.

Robert N.
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No lift for tongue of trailer. Employee and I could barely lift trailer tongue.

Todd M.
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Have more equipment options.

Brian L.
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Le client n'a pas laissé de commentaire.

David B.
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The Packwood Inn U-Haul agent was exceptionally helpful and courteous! When I wanted to change the agreement by turning in the truck at my destination that according to my contract would incur a $900 penalty on me, she tried hard to get the penalty cancelled. Though the company would not cancel the penalty and I had to drive tha truck back at considerable wasted expense and inconvenience to me, I APPRECIATED VERY MUCH HER STRONG EFFORT on my behalf. The company's policy on this $900 penalty is incomprehensible to me but apparently I agreed to it when I signed the contract. I will be much more careful when signing a U-Haul contract in the future and probably will never again sign a Local Return contract with U-Haul.

RICK P.
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Great service once again!

Gary H.
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Le client n'a pas laissé de commentaire.

Jerry B.
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Le client n'a pas laissé de commentaire.

Kris W.
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When I rented the auto transport it was reserved at a location close to where I needed it. The day before I was to pick it up U Haul changed the pickup location twice. I called and after several people got on the phone one was located that would work for me. Other than that the rental was fine.

Jerry B.
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Le client n'a pas laissé de commentaire.

Kevin D.
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Only one in town

judy H.
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Le client n'a pas laissé de commentaire.

Kenneth W.
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The truck that we rented was adequate, however, any time a load was placed on the truck, such as going up hills (which was the majority of our trip) the blower motor for the a/c would stop blowing. When all of the trip after the first 2 hours was in temps in the mid-to-upper 90s, the lack of a/c was extremely difficult. This truck should not have been rented for any long distance rental. It was a waste of a lot of money to stay hot for 75% of our trip.

Fred M.
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Le client n'a pas laissé de commentaire.

Dave S.
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I picked up on a Sunday, the people that were on location were not very well trained in rental, except one that finally showed up.

Micheal L.
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Le client n'a pas laissé de commentaire.

James V.
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Le client n'a pas laissé de commentaire.

Amy S.
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I had to tell the lady how to do everything. She was not trained in her position. She couldn't find our reservation

Athure H.
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Le client n'a pas laissé de commentaire.

rosemarie F.
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Le client n'a pas laissé de commentaire.

diana T.
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Live in the area and wasn't even aware there was a U-Haul in the area. Need better sign or advertising. People were great Made my move a less stressful experience. Thanks ??

Bradley O.
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Was very helpful, and understanding of a situation I was having personally !! Glad to have them here where I moved to.

Debbie W.
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Le client n'a pas laissé de commentaire.

Victor M.
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I made a reservation for the truck on Tuesday and it took over a half an hour to get the paperwork done and they couldn't not get it the only paperwork I had with me was the truck inspection paperwork nothing else and then when I turned it in they billed me$236.69 and then you add $200. More on the bill and don't even let people know that you double charge for your equipment and now I will not trust your company anymore.

Alan L.
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Le client n'a pas laissé de commentaire.

Klayton K.
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Very helpful and accommodating staff!

Thomas W.
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Le client n'a pas laissé de commentaire.

Duke A.
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No receiving available and had to park the truck between building's in a confined space not normally used for storage or drop off.

kenton S.
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Le client n'a pas laissé de commentaire.

Taylor M.
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Le client n'a pas laissé de commentaire.

Non reviews have been submitted for this location.

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