Évaluations des clients Pakmail

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Pakmail

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ELLIOT B.
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Le client n'a pas laissé de commentaire.

THOMAS R.
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No help available for hooking up dolly, issues with first tow dolly, had to remove and swap. Tight area to back up truck, dangerous without spotter.

JONATHANPAUL P.
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Le client n'a pas laissé de commentaire.

ROBERT P.
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Le client n'a pas laissé de commentaire.

Ydelsi S.
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Le client n'a pas laissé de commentaire.

ALEXANDER P.
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Junior was super helpful

CHRISTIAN G.
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Nothing, everything was perfect.

Michael R.
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No improvement needed

Christian G.
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Juniors shop is the best

Matildeliz G.
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Le client n'a pas laissé de commentaire.

Martin S.
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Excellent location great trucks clean very Simple to rent from a plus

EDWARD J.
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Don't just check the back for cleanliness, check the cab. Once you drive off, its your problem.

Jeffrey B.
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Landing gear stuck could not raise the trailer to meet the ball height

Ronen G.
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Le client n'a pas laissé de commentaire.

Dawn S.
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I wasted almost an hour trying to do a "contactless pickup" because the site kept crashing and wasn't clear. We were looking for a tag number only to discover after waiting online with the 800 number that the number we were looking for was at the top of the truck. In the interim, my reservation expired. I had to call the number again to reinstate my reservation, then it was only good for 12 hours instead of the 24 hours I reserved...although it turned out to be the same truck. After finally getting the truck, which was filthy (I took photos) we discovered the utility dolly wasn't in there. I had to call uhaul again and was told to just go to another location and pick one up. I had to leave the truck and have someone drive me to another uhaul location. Of course, that location advised "it doesn't work that way", but eventually gave me a dolly. We rushed to get everything moved within 10 hours, instead of the initial 24 hours I thought I had...which cost me almost double in movers. I didn't add fuel to the truck because I didn't feel safe at 4am at a gas station. Charged not only for fuel, but a $30 fill up service fee. As a realtor with clients moving all the time, I am very disappointed in Uhaul. Shameful. Worst experience ever.

Steven N.
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Nothing service was excellent

Nancy L.
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Le client n'a pas laissé de commentaire.

Babette M.
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the salesman was very friendly, helpful and accommodating. I would definitely use this service again.

Kevin G.
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None, it was a great experience

Joshua A.
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Le client n'a pas laissé de commentaire.

JUAN O.
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Le client n'a pas laissé de commentaire.

Anthony S.
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Le client n'a pas laissé de commentaire.

RANDALL W.
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Junior, the owner of the facility is always very helpful and service oriented any time I have ever rented from, or dropped off at this location which I have many times. I left my rental truck after hours, and he called me to let me know everything was in order, no additional charges AND... that I left $1.75 in the cab of the truck!! He is a good and honest man!! Kudos to Junior, well done sir!

Lorena G.
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Junior is awesome. I needed a truck last minute and he delivered.

Kiran P.
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I had requested dolly rental which was not present at pickup. Fuel level was also charged more than what was in the truck.

AMY K.
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Online check-out was easy and can be done after hours. Great experience!

Lonnie M.
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Have personnel available to assist in parking and unhooking the equipment.

JAMES J.
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Nothing customer service was excellent.

Alvaro A.
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I received great service, they even called me to confirm the reservation the day before, The truck was clean and in great shape.

Sabrina B.
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There was popcorn and a bit of trash in the cab, but other than that it was great.

Wesley G.
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Le client n'a pas laissé de commentaire.

jeff B.
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Le client n'a pas laissé de commentaire.

Monique C.
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You left the truck dirty inside When I picked up the truck I took pictures of the inside of the truck and noted on the portal Then you want to charge me $25 for cleaning fee Knowing you left the truck dirty I need my $25 reimburse to me right now

William E L.
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The gentleman that runs pack mail at that location went out his way to be helpful, courteous, and pleasant. Great experience!! Would highly recommend.

james L.
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person in charge very helpful.

Mark S.
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As always Junior was accommodating and great to deal with, much better then other UHaul locations ive used in the past..

Pinky A.
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I guess on the weekend the turn around is really quick and nobody gets to clean the trucks. Ours was full of dog hair on the driver and the passenger side. The Left rare tire was low on air to which we had to stop at a gas station to replace. Otherwise the experience was quick and good and the location has big parking space.

Frank L.
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Le client n'a pas laissé de commentaire.

Carlos V.
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Le client n'a pas laissé de commentaire.

RANI D.
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Nice employee good experience.

William D.
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The uhaul website and app were very slow/unresponsive. It made checking in and out a difficult ordeal.

Michael G.
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Le client n'a pas laissé de commentaire.

Carlos Andres R.
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Le client n'a pas laissé de commentaire.

Timothy F.
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Was very easy to do business with.

graham J.
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have more staff on duty. The guy who served me was great, helpful but by his own. Check in and check out was great and like l say, the guy on duty was brill

donella A.
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I love this location thank you

Nomar S.
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Great Customer service. Thanks junior!

Douglas M.
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Le client n'a pas laissé de commentaire.

Timothy F.
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I realize I went over on the mileage that I prepay for, but I did put extra gas in it I should get credit for the extra gasoline that I put in the vehicle what you did not give

MICHAELD L.
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Thank You Junior, great job

Richard D.
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Le client n'a pas laissé de commentaire.

Nick L.
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Le client n'a pas laissé de commentaire.

Baden W.
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Le client n'a pas laissé de commentaire.

MICHELLE M.
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Le client n'a pas laissé de commentaire.

Maritza G.
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Le client n'a pas laissé de commentaire.

David R.
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Le client n'a pas laissé de commentaire.

Victoria C.
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Location did not have what was reserved. Equipment was not cleaned before picking up. Location charged more than the reservation was for.

Darwin R.
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Le client n'a pas laissé de commentaire.

Phil L.
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Le client n'a pas laissé de commentaire.

Diane B.
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Truck was smaller than pic. N had oats all over back. N didn't have gas, was on E

ANTHOANNE V.
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Le client n'a pas laissé de commentaire.

Randall O.
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Le client n'a pas laissé de commentaire.

Roberto C.
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Very Professional and Helpful.

Marcelo P.
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All went seamless as expected. Great job guys!

Wayne B.
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Le client n'a pas laissé de commentaire.

Adeline H.
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Le client n'a pas laissé de commentaire.

Megan O.
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Junior, the gentlemen that took cate of us at the Hypoluxo location here in Palm Beach was excellent, the best uhaul representative we have dealt with by far! Thank you sir!

Edward K.
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Quick service friendly

Anthony S.
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Junior always gets me the equipment that I need! He is outstanding!

felix M.
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very good experience, 100% satisfied.

Beatriz G.
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Junior gave excellent service.

Anet L.
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Got a truck with ants all over it Was mis quoted and what i thought was 75 buks ended up being a lot more and afterwards got a email saying i owed more money!

David C.
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Le client n'a pas laissé de commentaire.

Dylan S.
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Le client n'a pas laissé de commentaire.

Mark D.
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Le client n'a pas laissé de commentaire.

James M.
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Nothing, very accommodating and considerate! We will definitely use again.

Dov B.
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My original reservation canceled, second reservation was at a far location, return location was not what I asked for in the original reservation and I had to wait for 40 minutes on the line so I dont get overcharged for no reason. The new location for return was also 15 minutes away although the location I chose was much closer. When I arrived at returns I was asked to pay an extra 42$ for mo apparent reason. U haul is a brand name and I cant believe I spent nearly the same time fighting with you instead of packing up my house.

chris S.
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Le client n'a pas laissé de commentaire.

Maria M.
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Le client n'a pas laissé de commentaire.

Harriet L.
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Le client n'a pas laissé de commentaire.

Anthony M.
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Le client n'a pas laissé de commentaire.

Daniel R.
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Le client n'a pas laissé de commentaire.

Reginald A.
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The Manaer, Junior, is a great guy. Very professional and personable during customer interaction. Good man to have out front representing your team.

Esmeralda C.
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Overall great experience with rental and specially customer service

Barton L.
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Le client n'a pas laissé de commentaire.

Luz W.
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Le client n'a pas laissé de commentaire.

Andrew U.
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Le client n'a pas laissé de commentaire.

TONY M.
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Le client n'a pas laissé de commentaire.

Jeff L.
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Very easy to work with and everything went smooth.

louis G.
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Put a sign that can make it easy to see store

Andrew U.
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Bigger numbers on the rental vehicle

Alexander A.
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Le client n'a pas laissé de commentaire.

Ramon G.
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Nothing

John L.
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they robbed me of $40 i got my truck at below quarter of a tank they made me take my truck 3 miles out of the way from where i got my truck then charged me $40 i drove a total of 36 miles and put $20 of gas in the truck maybe if i was able to bring my truck back to where i picked it up from i wouldnt have had an additional 4 miles added to my drive

Gustavo A.
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Le client n'a pas laissé de commentaire.

anthony S.
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Very fast and efficient. The owner was a super personable guy and was eager to get us the best trailer our needs and to be cost effective. Thx junior!

steve S.
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Equipment was old. Everything worked well and JR, the manager was very helpful. I will be back.

TONY M.
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Great customer service, have rented here many times with no issues. I will not go anywhere else.

Luz A.
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My wife return the truck on Friday July 5th, they never give her a receipt, they never send the email with the receipt, today July 8th she went to claim the receipt and they send it by email with a charge of $120.00 for 3 days delay, very unprofessional and not costumer satisfaction oriented, very disappointed with the whole experience from start to finish

Anthony R.
Évaluation :

Junior is very professional and helpful.

Non reviews have been submitted for this location.

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