Évaluations des clients Pakmetro

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Pakmetro

Cote générale :

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Tim M.
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Le client n'a pas laissé de commentaire.

Shubham S.
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Le client n'a pas laissé de commentaire.

Brittney W.
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Be more accurate with information. Rental receipt was totally and completely wrong.

Desean Y.
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The app based process sucks

Justin S.
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Le client n'a pas laissé de commentaire.

Stephen P.
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I requested several items such as a furniture dolly, furniture pads and an appliance dolly and none were in the truck when I picked it up.

John H.
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Le client n'a pas laissé de commentaire.

sankar K.
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First of all I have not gotten the truck I got , which is lower price and more convenient. Owner first said he will give me another truck with out change in price, but later he bumped price.

MICHAEL THOMAS O.
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Not much, it was an easy and smooth experience.

Miyoshia J.
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Put a sign in the window so people can find the entrance door, looks like a closed building. Put zip ties on the dolly equipment provided so that it's available if needed but not charged if not used as customary in general for Uhaul chains. Wear a mask when customers enter the building during Covid-19 while government mandates the use of them right now anyway. Wipe down seats, staying wheel and other equipment between uses to ensure a safe rental. This by far was the worst experience I've ever had with Uhaul and I've used Uhaul for 20 years. Makes me want to consider other options for truck rentals in the future.

SARINA T.
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Great place!! Very kind and professional. Very quick and easy process! I highly recommend!!

Thomas S.
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Le client n'a pas laissé de commentaire.

Ricki C.
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Correct information on billing

Johnette M.
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Over charging

John W.
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Le client n'a pas laissé de commentaire.

CHRISTOPHER HOWA R.
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Good experience.

Amelia S.
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Friendly customer service and good experience

Brandon T.
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Tried booking using the mobile method, extremely difficult picking up the truck and dropping off the truck. I've had all good experiences in the past with U-haul, however this was the complete opposite. Will not be using this location in the future. Customer service reps over the phone were very helpful and thankfully were able to help work everything out.

Shakel R.
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Excellent

Jonathan F.
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Le client n'a pas laissé de commentaire.

Ali N.
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17' truck was not available but customer service at this location was very friendly to accommodate my request and provided me alternative size with in few minutes. I would recommend this location to everyone.

Grace H.
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Friendly customer service at this location.

James-Cezar O.
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Le client n'a pas laissé de commentaire.

thomas P.
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I arrived 30 minutes ahead of time to get my reserved truck. The doors were locked and no one was there. I waited until my pick up time, no one showed. I called the u-haul line, they first said someone should be there, and then corrected that and said I needed to check out the truck myself. So, I now got there 30 minutes early, it is now 10 minutes after 2:00 and I am given an agenda of things to do to get the truck. Finally at 2:30, I leave with truck. Came back, seeing the drop key here box when I left and thinking this will be easy, drop key and leave...until I opened the key box and was told to log on to a website for instructions on returning the truck...after all was done, it took 30 minutes to do all they wanted done. As I am doing this, I am thinking ok, I am doing their job, as a customer, and I am paying the same amount of money. That is not right. That is like McDonalds saying order here and cook your burger back here...and, we will charge you the same. Regardless of what is happening right now, which I am sure will be told is the reason, the virus...I get that, then have people drop the truck and leave. Why do we have to become the solution to the problem created by a virus to accommodate your issues. I am very disappointed.

Non reviews have been submitted for this location.

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