Évaluations des clients Palace Body Shop Inc

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Palace Body Shop Inc

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Christina L.
Évaluation :

Your website check in for dropping it off did not work. I'm grateful that we had a truck but I wasted so so so much time slogging through your incompetent incorrect website.

Brian G.
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Truck was ready on time and everything went great. No more to say about

PAUL H.
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The place needs to get a better internet connection to conduct business. The truck smelled like an ashtray. I used Simple Green to clean out the drink holders. Very nice and personable guy.

Jose A.
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I'm am extremely upset with the fact that you are price gauging. I will be reporting this. There was not an agreed amount for gas refill and I wasn't informed of the refill fee ahead of time. Gas is $2.40 per gallon right now and I was charged $4.75 per gallon.

maryam P.
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The person that helped me was very helpful and polite. I think his name was Steve. He made the rental extremely convenient and pain free. I will recommend to all my family and friends to rent from this location.

Darian C.
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No improvements needed! Everything especially the customer service was excellent! I told them they should advertise because they were the first U-Hauls I have a rented that came with a middle seat, a large utility dolly, an attached lock with a key, and a few moving blankets. All for free! There's also another dolly available for a fee, I assume. They made my U-Haul experience and my moving experience more convenient! Thank you, Steve!

Darby S.
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Le client n'a pas laissé de commentaire.

ABDUL F.
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Everything was nice and quick.

linda B.
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Pick up of rental was fast & easy

Patrick B.
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The attendant was not there and I was charged due to him checking in the uhual late.

melinda G.
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Outstanding service from Steve very kind and extremely courteous

Amy F.
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Le client n'a pas laissé de commentaire.

maryam P.
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Le client n'a pas laissé de commentaire.

CHINYERE J.
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Le client n'a pas laissé de commentaire.

Patricia S.
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Uhaul has a new automated system. Everything was done while the business was closed with use of a smart phone. Very easy process. Had a glitch in billing but Jose researched and handled it. Great customer service. Love this automated system.

Justin C.
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The staff at Palace Body Shop is extremely friendly and helpful. They are also flexible and will help customers who may be running late for a same-day return. They are just good, honest people. I will go back to them for future U-Haul rental needs.

carolina A.
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Mr.Steve was very helpful. Hassled free rental Thank you!

Alexandra G.
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Include pictures of parking area

carolina A.
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Steve was very professional and made the rental process quick and easy. I was able to pick up and returned with no hassle. Thank you!

sameh B.
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Le client n'a pas laissé de commentaire.

Alvin P.
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The location would not accept the keys because they said that they no longer service UHaul. So, I was unable to return the vehicle. However, I had already completed the online checkout so I was unable to change my location. When I tried contacted Uhaul over the phone, no representative picked up and I was on automated hold for 30 min, then the machine hung up on me. This happened twice. I have still yet to be able to reach Uhaul.

Manuel G.
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Palace body shop was very accessible and it's along the main road. It's easy parking and very safe.

DENNIS P.
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Maybe get more parking. Otherwise service was excellent.

SONIA L.
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Not very honest about pricing.

Karla C M.
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Le client n'a pas laissé de commentaire.

Mohammad Z.
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Le client n'a pas laissé de commentaire.

Ike T.
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I reseved a few dollies and a pack of blanket but they weren't available when I got the truck. The guy told me I could get them from one of the Uhual office which he did not verify for me because the office did not have them either. All these caused me the extra time and extra mileage that are below as a satisfatory customer service. I made a reservation 3 weeks ago and it was only one day before my pick-up date that I got a text message stating "your truck won't be available at the time you reserved but later at noon. Sorry." That was all I got on a reservation that I did 3 weeks ago. I would give negative rating for the customer service. I don't know how this type of service can still be in business.

REGINA I.
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Le client n'a pas laissé de commentaire.

Nicholas F.
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Le client n'a pas laissé de commentaire.

Tanishia F.
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the hole process was bad ! i got charged for gas that was not in the truck i took a picture and sent it the place were i had gotten the truck from said they was going to refund me but has happend

Brenda R.
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My truck pick up time was set for 10:00 am and was not available for pick up until 11:30. No employee at location until 11:30. I was not notified until I called the location.

RHEA ADELL C.
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Nothing...all was good

Roseanney L.
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Le client n'a pas laissé de commentaire.

WAYNE H.
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The service was good,steve was friendly and helpfull.we will rent from him again,thanks wayne

Christina H.
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The address should read: 1048 West Lomita Blvd. My navigator took me East. If had West I think that would have helped with accuracy. This has nothing to do with the customer service -which was excellent.

SAJJAD H.
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Excellent services

pia K.
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Steve was fast, efficient and very business like.

Non reviews have been submitted for this location.

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