Évaluations des clients P&R Auto Brokers LLC

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de P&R Auto Brokers LLC

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Eric W. le

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The process to rent a trailer takes way to long.

Jasmine H. le

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I attempted to rent as ONE WAY and it didn’t process as such. After returning equipment to Passaic location they called me stating I’d have to return it to Georgia or pay over $200. I advised them my rental was ORIGINALLY supposed to be ONE WAY. She then proceeded to ask if I was going to pick it up and return it to Georgia? (From NJ) I told her absolutely not! It’s a 16 hr drive and it wasn’t supposed to be returned there. She then said ok well we are charging you that rate and we ended the call. VERY poor customer service in Passaic location. It seems there was a misunderstanding or miscommunication on one of our ends in Georgia. However the Passaic location did nothing to rectify it or ATTEMPT to be sure of what happened or where the wires were crossed. I’m absolutely UNHAPPY with the service.

aaron g. le

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Did not get a receipt and had a follow up call to verify the drop off.

Kay W. le

Évaluation :

UHaul on line needs to get the order right when sending it to the location. We asked for moving blankets and got two two-wheeled carts instead. No blankets were available at the site so a separate trip had to be made back to the storage facility where we previously rented a truck.

Andrea S. le

Évaluation :

Le client n'a pas laissé de commentaire.