Charged me twice for my rental even though I returned the truck in 4 hours one the same day. I personally returned to the office and asked why was I double charged. Employee recognized me and apologized for UHauls error. Although she called to talk to the manager, I still have not received a call and my credit card has not reversed the charges. Poor training to the location where I rented as they were not sure how everything works.
PETER M
Customer Reviews for Par Mar Stores
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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Drop off was easy and folks were super nice
Alice CVery good and friendly service. Would recommend.
Andrew MGood as is
JAMES Fthey need to have someone available on fridays in late afternoon to allow customers to pick up we had to pickup before noon because noone would be there after that for us to wait and get a truck later in the day so we paid for friday and it cost us an extra day
eddie kNice to have a drop off location that was very close to where our move ended.
David MThe staff were very friendly and helpful. I could not have asked for more simple and convenient experience.
Delbert HRien
Johnie HGreat staff
Brenda AI was over charge for the rental I use it was for one day 58 dollars and was charge 174 . I was charge for 3 days
Joe WReturning the 5x8 trailer to this location was fast and easy. The gentleman that helped us with the drop-off was very helpful and courteous. Would definitely recomend.
Andrew GFaster pick up.
Emory FTruck was clean, but the defrost did not work. Drove 6hrs with fogged windows. Had to wipe the windows as I was driving in order to be able to see. When heat or air was turned on, weird smell can out of vents.
Kevin H