Évaluations des clients Paradise Inn

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Paradise Inn

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Joe A. le

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I made the reservation online , I had to wait and call to get someone at trailer location then go to their other location to finish paperwork.

Nancy P. le

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Nobody there. Phone to call employee did not work. Nasty hotel to drop off at. Hard to drop off a 20 ft trailer plus car dolly. Paid cash to rent so how do I get my $100 back?

THOMAS H. le

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They do not have the furniture or appliance dolly and did not bother to tell me when they called me 4 hours before the scheduled pickup asking me to pickup the truck at a different location, which I did.

Chet P. le

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Noone present had to drop trailer myself hurt my back

Joe A. le

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It took the agent multiple attempts to enter information and have me on my way but your website kept him from finishing the last steps so he would start over. Furthermore the dropoff options are a joke since it would not let me chose .And who wants to lift the tongue on these trailers ? I will check competition next move.

Erica J. le

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Le client n'a pas laissé de commentaire.

Brian J. le

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Had to call uhaul area manager to close out over the phone. No one in lobby. Near interstate and easy to get to.

Matthew B. le

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He charged me another $56. I have contacted your customer service department on July 25. They committed to get back to me in 48-72 hours. I have not heard back from them. Your customer service line keeps me on hold for extensive times.

TOM P. le

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Le client n'a pas laissé de commentaire.

David T. le

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Le client n'a pas laissé de commentaire.

Sabrina S. le

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John was not there in my time to pick up the truck and trailer. I ordered a 20’ truck 2 weeks prior and they couldn’t deliver! It made my move much more difficult with having a trailer and not proper size of truck.

J and M D. le

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John Patel is a great asset for U Haul and our business. Thanks

Steven W. le

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Le client n'a pas laissé de commentaire.

Jessy J. le

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Le client n'a pas laissé de commentaire.

diana P. le

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I have got Uhaul several times. The trucks are so clean and nice I would eat off the floor... but not this truck. First off, windshield was cracked. There was soda splattered all over the inside. The windshield was nasty dirty. There was cigarette ash in the cup holder, and finally the inside was muddy as hell!

Stephen K. le

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Le client n'a pas laissé de commentaire.

griffin L. le

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Good job

TOM P. le

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Excellent customer service

JT C. le

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Le client n'a pas laissé de commentaire.

Keegan S. le

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The pick up location was dirty and it took a long time to get someone to get the truck for us. Although when the guy came he did apologize for being late and was very nice. The location was a little sketchy as well.

Jankee P. le

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I would recommend this location to anyone and everyone that wants phenomenal customer service. They will do whatever they can to earn your business. Great staff wonderful people. Thank you

KEVIN D. le

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Very friendly and helpful,would reccomend to anyone needing trailer or truck rental

Charles M. le

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Faster computer would be helpful.

Devin R. le

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Le client n'a pas laissé de commentaire.

Jankee P. le

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Went above and beyond to make sure i had the exact piece of equipment as i requests. They didn't have to but drove 45 minutes to get the trailer i needed. Best customer service. Go to them you will not be disappointed.

Casey D. le

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Le client n'a pas laissé de commentaire.

M Adam S. le

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When I made my reservation online I deliberately selected no insurance I was only towing a truck 73 miles I didn't need it was an old truck. When I showed out to pick up the trailer the system had changed my selection to adding the insurance? that's a scam U-Haul should not do that to people if I wasn't paying attention I would have had to pay for the insurance. because of the suggestive selling of the clerk I went ahead and got it but felt pressured but now I regret it because realizing that U-Haul scammed me by altering my selection after I made the reservation. The reservation when it's made online I should get a copy of all the things I checked but I don't so the U-Haul computer system is programmed to add on the insurance even though you didn't want it. If I wasn't paying attention I would not have caught it.

Ron S. le

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The owner tried to hook-up the trailer at a 90 degree angle. This is insane. I refused to hook-up the trailer this way. The owner them became very cool. I will never rent from this place ever again.

Jankee P. le

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Very friendly people and their new location is also in a great spot right next to Don Pedro and across from O'Reily. Customer satisfaction is their number one priority.