Customer Reviews for Paradise
(U-Haul Neighborhood Dealer)

104 évaluations

607 Baytree Rd Ste D   Valdosta, GA 31602

(229) 588-2541

Heures d’ouverture

  • Mon-Sat: 10:30 am–9 pm
  • Sun: 2 pm–9 pm

Services dans cet établissement :

Pour nous contacter

(229) 588-2541

607 Baytree Rd Ste D
Valdosta, GA 31602

Services dans cet établissement :

Heures d’ouverture

  • Mon-Sat: 10:30 am–9 pm
  • Sun: 2 pm–9 pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

The young lady who assisted us is awesome! She was friendly, knew everything about her business, and handled everything professionally and promptly. She deserves recognition and reward for her excellent customer service!

Sheryl R 
Évaluation :
5

Convenient and easy to get to.

Charles B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony N 
Évaluation :
3

Everything all good! Keep up the good work

REGINALD B 
Évaluation :
5

Very efficient and answered all our questions.

Wendell W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Miguel V 
Évaluation :
5

The girl was very helpful after the first appt we made fell through she got us in and out with what we needed...

Princess P 
Évaluation :
5

Easy after hours drop off.

Charles B 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Michael A 
Évaluation :
3

Did not secure the dolly behind truck. Keeps slamming during drive . Return process could be better.

Arlene S 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Torry M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Victor E 
Évaluation :
1

When a vehicle is returned it should be documented that day! not days later and then charge the renter for those days

Kevon K 
Évaluation :
1

Personnel was very helpful, however no one at the location can help to unhook the uhaul.

Kristy P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tawana P 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tracy W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

margaret c 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Edgar A 
Évaluation :
5

After 30 minutes on a tight s heckle I was unable to complete the online check in due to your website. I also tried the app. Neither worked. It was extremely frustrating.

Lindsey R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gwendolyn B 
Évaluation :
1

We still have not gotten our paperwork from them - the place was hard to get into - the trailers that were there are not taken care of - would NOT recommend.

Timothy H 
Évaluation :
3

Left U Haul cleaner than when we picked it up. Vehicle stunk like smoke. Renters shouldn't be allowed to smoke in the vehicle.

Amber C 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Rosa M 
Évaluation :
3

Le client n'a pas laissé de commentaire.

brandy d 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Calvin H 
Évaluation :
5

very pleasant rental agent assisted me

DANA P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SAVARIO S 
Évaluation :
4

Le client n'a pas laissé de commentaire.

LaKisha S 
Évaluation :
5

Did not interact with any personnel. Key drop box clearly located with well lit parking lot and clear U-Haul drop off site.

Mary K 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Timothy M 
Évaluation :
1

I ordered my rental for 6:30pm on Saturday. When I arrived they did not have my rental available and said I'd have to come back the next morning (Sunday) after 9am. So I didn't get my truck until 15 hours after I requested it and was still charged the same rate despite only having the rental for 6 hours vs. the 24 hours I had originally requested.

Damian H 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Brian H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Yvane D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edie B 
Évaluation :
4

This was not my original pickup location. The original location did not have the 15-foot truck I reserved even though the U-Haul system showed them having two trucks available. U-Haul customer service did a good job finding me a 20' truck at the Paradise location. Caution: if you're reserving a truck, dolly and blankets for pickup at a non-corporate location plan on the dolly and blankets not being there. U-Haul should fix this.

William R 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ron P 
Évaluation :
5

Great service! Savannah was so helpful and very informative with my questions.

Cyndi W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Luther B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Leila B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

laurice l 
Évaluation :
2

Horrible driving experience 4 hour drive! Windshield wipers made visibility impossible to see. I had to drive without wipers on or drive completely blind. The alignment was off by 45 degrees. I had to turn my wheel to the left in order to stay on the road straight! Near miss accident were throughout the whole trip. Received truck with barely any fuel. Spent 55 dollars on gas with 2 stops. Truck drinks gas too quick. Got gas 2,54 and 2,69 per gallon cheapest in Georgia

Hakeem B 
Évaluation :
3

The agent didn't check the number of blanklet covers in the truck and when I returned it it was short 1 blanket and the agent didn't believes me and charged my credit card for the lost cover and the truck not being washed because if the bugs and dust on the outside of the truck and also she was trying to charge me for the truck not being full I returned it in the same level of gas that was checked out by the first agent in Valdosta, Ga . I call customer service to correct the charges by the manage of finance hasn't contacted me back as of yet from yesterday contact with customer service agent that took my complaint. The agent located in Delray Beach, Fl was very rude and unpleasant to deal with.

Joe S 
Évaluation :
1

Don’t lie and charge me extra

Nicholas M 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Shantell W 
Évaluation :
3

It was in a super ghetto area and the smoke shop it was based out of sold drugs….not really an environment I'd want to rent from again. They also didn't have some of the equipment that we needed.

John A 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Emily S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Molly D 
Évaluation :
3

Le client n'a pas laissé de commentaire.

BRYON K 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Joe H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cynthia R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ADONIS B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Howard F 
Évaluation :
5

This guy was amazing. Very sweet, accommodating, and uhaul was very clean.

Kristin H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Terri J 
Évaluation :
3

Le client n'a pas laissé de commentaire.

KIMBERLY L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Penny S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alex B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Caleb L 
Évaluation :
5

Sweep cargo floor, clean ALL cargo walls, spiffy up cab and get engine tune-up because idle was HIGH!

Keith M 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Curtis M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Danny B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carol F 
Évaluation :
5

Although the van I rented was clean it did have an odor of dog poop in it. Faint but it was there and the passenger side seat was covered in what I assume was dog hair.

Bryan L 
Évaluation :
4

Le client n'a pas laissé de commentaire.

alan b 
Évaluation :
3

Clarity on where the pickup location is, the parking lot is located behind the location and is hard to visualize when your looking from the front of the building.

Emily A 
Évaluation :
1

Le client n'a pas laissé de commentaire.

David G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Degory J 
Évaluation :
5

Keep up the good job. All was great.

Richard U 
Évaluation :
3

I'm disappointed about the service. I called in advance to rent a van. I was told it was available to come pick it up. I asked if I should provide my name or phone number to ensure I got the rental. The gentleman said no, just come over and pick it up. Of course, when I arrived they just rented the van out to another customer. So, I had to come back the next morning. Of course, when I arrived, no one was there. So, I called the phone number and the gentleman said, I will be there in 10 minutes, I'm filling it up with gas. So, we waited another 20 minutes. Once, we got in the van, there was only a 1/4 tank of gas in it. We got the job done, but the service and communication were terrible. We wasted a lot of time trying to rent a van for 1 hour.

Matt S 
Évaluation :
3

It's a CBD retail store that has uhaul as a second business. Girl completing return was pleasant. Didn't see any moving aids for public to buy. LOVED the late store hours!

Mike C 
Évaluation :
1

Vehicle came near empty and was incorrectly documented with an eight tank of gas, was not shown documentation so I was unaware, all i was shown was a signature to sign. nevertheless had been charged an extra day as I turned it in an hour late. Vehicle turned in regardless as i deployed the following day.

Zijie W 
Évaluation :
1

Better customer service

Katrice B 
Évaluation :
3

I would not recommend uhaul or this location to anyone. Uhaul sent me to 3 different locations although I had a reservation for 2 weeks. First location had no useable trucks, 2nd location the truck wasn't there, 3rd and final location the person running the store showed up 20 minutes late which left me sitting in the hot sun in the parking lot for 45 minutes. My first reservation was at 8:30 A.M. and I did not get a truck until 11:45 A.M. Uhaul not being organized and not helpful at all caused me to drive 52 miles all over town trying to find a truck that I had reserved 2 weeks before. Cost me money in fuel and money waisted from the helpers I had paid to help me move that spent 3 hours waiting for a truck.

AARON C 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Deborah S 
Évaluation :
5

I was very pleased, especially the newness of the truck.

Virginia H 
Évaluation :
5

We dropped off at wrong location but with the help of Uhaul the truck was found. Excellent customer service.

Emil G 
Évaluation :
2

It is hard to get into and it is vape shop and all the blankets smelled like tobacco. Also very young customer service girl seemed more interested in talking to her friends than helping us. The mileage must have been recorded wrong because we got charged an extra $53 for mileage and she didn't put in the return office we asked her to because it was close to our storage shed

Kenneth R 
Évaluation :
1

This location was a hemp and smoke shop. Personnel very kind and helpful but felt like a major step down from typical Uhaul locations

Michael R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Faith M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jameka G 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Derrius D 
Évaluation :
5

This was the second location I had to go to pick it up. The first locations website stated they closed at 5 as well as the sign on the door. They closed at 4:30. The lady at uhaul was very helpful in finding a new location. I was supposed to pick up at 4, but was running late from work so I checked the location's website and it stated 5. This location was very helpful, nice people.

JOEY G 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Gary D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Unika M 
Évaluation :
5

Mya was sweet and helpful.

Natasha A 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Selena H 
Évaluation :
5

Staff was wonderful, equipment was clean and easy to use. Keep up the great work. My company will certainly be using this location again.

Brooke B 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JARRETT N 
Évaluation :
5

UHaul was Great, Rented movers through Uhaul and paid and they never showed up.

Michael B 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Candace T 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Nikki P 
Évaluation :
5

Very friendly service and the girl who was at the rental counter was pleasant and helpful.

Jonathan D 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Melvin W 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Bruce H 
Évaluation :
2

Dude was stoned and forgetful.

Joshua J 
Évaluation :
1

They need to have someone there to help you hook up your equipment the person there did not even know what a car trailer was

GARRETT C 
Évaluation :
3

Appreciate that this location was open till 9:00Pm. This is a store front for a business but the gentleman was helpful to get us checked in and on our way.

DAVID P 
Évaluation :
1

I had a horrible experience with this vendor. They were very unprofessional and unorganized. There was an hour waiting period to pick up the van, and I had a reservation. It was not properly advertised, because it offered a non contact booking experience, but after waiting for an hour I went inside to find out that they do not have the proper equipment for a reservation. They're managing reservations off of their cellular phones. My rental was extended longer than I anticipated due to my hours, but there was never a time extending my reservation with uhaul in the past. The vendors threatened me through text messages. They tried to charge me a cleaning fee and the rental was dirty when I picked it up. I refused to clean up behind someone else, and I had to sanitize the rental myself. I was overcharged for gas, and I returned the gas meter to where it was when I received the vehicle. I will need rent from this vendor again. This was a completely horrible experience from the beginning to the end. Please contact me for more information. Kenyetta Miller (229)251-7971.

Kenyetta M 
Évaluation :
5

Very nice people

DEMETRIUS A 
Non les évaluations ont été soumises pour cet établissement.

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