Le client n'a pas laissé de commentaire.charles K.
Customer Reviews for Park Street Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Madison, WI 53713
Services dans cet établissement :
- Lun - sam : 9h am à 5h pm
- Dim : 9h am à 3h pm
Heures d'ouverture spéciales
- 5/30/2021 - 5/31/2021: Fermé
- 7/4/2021: Fermé
- 9/5/2021 - 9/6/2021: Fermé
- 11/25/2021: Fermé
- 12/24/2021 - 12/25/2021: Fermé
- 12/31/2021 - 1/2/2022: Fermé
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Not at all happy with the fact that everything I did online never made it here and they ended up needing my credit card and driver's license all over again. Aside from that it was fine. Not great, not bad, just fine.Jeremy M.
Nothing needs improving based on our experience!ANTHONY O.
Mobile pick-up was easy to use and locate our vehicle. However, the representative that worked with us to get our key was terrible. She hung up on us multiple times and had poor customer service and communication skills.Ryan H.
UHaul corporate needs to get that app working properly. While it worked, it was great. Then it crapped out and was terrible. And OMG - why did I have to be on hold for over 1/2 hour to communicate the stuff that the app didn't accept? Don't you have more than 1 person answering the phone?Amy C.
Tried calling before arriving to see if they had a car hauler available but no one would answer after calling multiple times we just went online and did the reservation it was easy to do thatAbigail B.
The employee I worked with was a bit rude and cut & dry. Did not like that.HEMELYC U.
Le client n'a pas laissé de commentaire.Lily D.
Le client n'a pas laissé de commentaire.Oscar A.
Dave was awesome. Spot on and made it easy. He had me on my way in no time. Very impressed.Robert B.
Attendant was very rude and unwilling to accommodate in any manner when the unit was inconveniently accessible due to faulty equipment.Christine L. | Expérience générale
Le client n'a pas laissé de commentaire.BRYAN T.
Le client n'a pas laissé de commentaire.Kaishanique J.
Le client n'a pas laissé de commentaire.eDWARD r. | Expérience générale
Le client n'a pas laissé de commentaire.Lillian H.
Le client n'a pas laissé de commentaire.JEFFREY K.
The staff at this U-Haul location was excellent. Allowed me to make sure that everything was properly set for my experience.Joey M.
Le client n'a pas laissé de commentaire.Shawn L.
Le client n'a pas laissé de commentaire.Ingrid S.
Le client n'a pas laissé de commentaire.Gabriel M.
great and convenient customer service.Dominique S.
Le client n'a pas laissé de commentaire.Dajun W.
Thanks for good service over 10+ years.JUDY S. | Expérience générale
Le client n'a pas laissé de commentaire.Lawrence M.
It would be nice if the inside mask mandate would have been followedLorraine R.
Le client n'a pas laissé de commentaire.Adam D.
Le client n'a pas laissé de commentaire.Brian R.
Very rude gentleman, not a good way to treat customersJohn K.
Le client n'a pas laissé de commentaire.Parth S.
It is frustrating that you changed my pickup location to be so far away from my move when there are several U-Haul pickup locations by my starting and ending address. Not only is it inconvenient, it also meant that I had to pay extra mileage to and from the site I did not select. Also, this is not a great pick-up location coming from the north, since you have to make a U-Turn to get to it.Karen V.
I reserved a truck at another location. 30 minutes before my scheduled pickup I got a text that my pickup location had been changed. I wanted to return to the location where I had rented, told that would cost 300 $+. I drove 5 miles. Your system says I burned 2,5 gallons? The gauge looked exactly the same to me. Truck was great. Rental price was too.Craig P.
The staff were very friendly and professional. However, the vehicle was not wiped down and I could see dirt and sticky cupholders. I would recommend this place to a friend but hope that the staff can double check equipment before renting it out.Jaime K.
Le client n'a pas laissé de commentaire.KEMARDO H.
Free donuts? Seriously, it was a very smooth experience, no issues whatsoever.Erik S.
Very poor customer service. As convenient as the location is, I'm not using it again.Rajaa S.
Le client n'a pas laissé de commentaire.Paul D.
First the location was changed and we were charged for the milage of the location change. Second customer service was terribly unfriendly at this location. Third the we returned the truck during business hours and the doors were locked.Carrie S.
Le client n'a pas laissé de commentaire.Josef P.
Le client n'a pas laissé de commentaire.JONATHAN K.
The location was fine the service was good. The issue is where we had to pick up the truck. Got a call the day before pick up to tell us the truck wasn't 10 minutes away As originally set up but a hour away. NOT GOOD!JAY P.
Le client n'a pas laissé de commentaire.dejah P.
Le client n'a pas laissé de commentaire.John S.
Le client n'a pas laissé de commentaire.Randy G.
Le client n'a pas laissé de commentaire.Debra R.
You guys continue to be very professional. I enjoyed the uhaul experience.ROnald M.
It is difficult to get anyone on the phone. Overall this was great. Truck was not maintained as welljames C.
Le client n'a pas laissé de commentaire.Wendy C.
Le client n'a pas laissé de commentaire.Luis O.
Person we worked with was fantastic, very nice and accommodating.athena F.
Le client n'a pas laissé de commentaire.haley H.
Le client n'a pas laissé de commentaire.John M.
Very personable, professional & effecient! Quick & easyPatricia M.
Le client n'a pas laissé de commentaire.Dominic L.
Service was great, no complaints.Chynna H.
Le client n'a pas laissé de commentaire.Debaditya C.
Le client n'a pas laissé de commentaire.Scott H.
Le client n'a pas laissé de commentaire.Corvonn G.
Le client n'a pas laissé de commentaire.Michael J.
Le client n'a pas laissé de commentaire.Samuel H.
Nothing really. The employee that was helping was very nice and helpfulBRANDON H.
Le client n'a pas laissé de commentaire.Scott B.
randy was nice and we had a issue with the unit and he gave me another unit i had a good time at that location .CARYSCINE B.
Le client n'a pas laissé de commentaire.David K.
Poor coverage for app in the lot; was able to check out but not to check back in on return.Andrew P.
Le client n'a pas laissé de commentaire.Edward S.
Le client n'a pas laissé de commentaire.Thomas B.
Le client n'a pas laissé de commentaire.James O.
Very good service,David G.
Great services. Thanks again!Thomas S.
Telephone CSR rude. Kept interrupting to talk over me. This after my pick up location was changed. No one called from UHaul. Never rent from UHaul.Edward B.
Unable to use the mobile app to check in - had to wait until store opened.DANIEL B.
Le client n'a pas laissé de commentaire.Gina W.
Le client n'a pas laissé de commentaire.Kelly B.
Fanstastic customer experience. Really enjoyed the rep we worked with and thought he did a fantastic job by us.Mark Preston L.
Le client n'a pas laissé de commentaire.Charles P.
Le client n'a pas laissé de commentaire.Emily A.
This is Madison's best U-Haul location. Excellent service and the vehicles are always pristine. Really appreciate the team there!Steve L.
I am already very satisfied with this center and will recommend others about this center. Merci.Gade G.
Le client n'a pas laissé de commentaire.Terry B.
Nothing it was great!John W.
Le client n'a pas laissé de commentaire.John G.
Everything was efficiently done. Filled out info online the day before. In 10 minutes we were out and travelling. Rep was polite and friendly. No improvement needed for this visit.Roy R.
This location made my move possible. I had an online storage unit reserved for the Warner Park Uhaul location, which was not honored. In desperation, I called the Park location and they extended the time on their truck until the next morning to help out. Luckily, I was able to move in early after discussions with my landlord and didn't need storage. Thanks to the Park location, the stress from the move was reduced immensely.benjamin R.
Le client n'a pas laissé de commentaire.Andrew W.
Le client n'a pas laissé de commentaire.DAVID W.
Le client n'a pas laissé de commentaire.Craig H.
Le client n'a pas laissé de commentaire.Jeri L.
Le client n'a pas laissé de commentaire.Terry W.
The staff was very helpful. They called me back the next day before they even opened to let me know a trailer was available.Matthew E.
Don't yell at your customers, improved customer service greatly at this location. Will not be coming back here.Ryan T.
A little better signage on the property showing where people go when doing an in person return. This location is positioned a little strange. Staff there very great. Easy return.Dennis W.
Le client n'a pas laissé de commentaire.Michael S.
Le client n'a pas laissé de commentaire.Corvonn G.
You need to work on your website. I couldn't do the end process. Also I tried booking this on line and your system wouldn't complete. Also 800 number you sit on hold for over 30 minutesjacqueline D.
The person who helped me yesterday was perhaps the worst customer service experience I've had to date. He was rude, unhelpful, dismissive, and snide throughout the process. My friend and I were shocked at the level of resentment evident in this man and walked out of there and immediately asked each other "what was that?" I will not be returning to this location.Jamie L.
They were very busy. I feel like they need one or two more workers there.Madalynne B.
Le client n'a pas laissé de commentaire.Lisa C.
Everything functioned fine. It's a good business in an average light industrial areaNathan M.
We did have a problem with a wiring harness but the team was able to switch me out to a different trailer and we were on our way. Great service!!Jeff L.
Le client n'a pas laissé de commentaire.Orv W.
If you request a truck for 24 hours, either honor the request or let the customer know that it will be something else so they can plan accordingly. We ordered a truck and ended up with an inadequate van because the truck we rented was rerented early in the morning.Morris V.
Le client n'a pas laissé de commentaire.BRIAN S.
Dave and the rest of the staff were very helpful and accommodating. The facilities are extremely clean and secure. They were able to provide a trailer & truck when we needed them. Je la recommande fortement.Philip M. | Expérience générale
Everything was great. However, the lighting was a little poor when I was inside my unit. So I had to bring in my own lamps. But the guys were kind enough to bring in power lines for my lamps.anthony s. | Expérience générale
Kept my stuff there for much longer than expected and had very friendly interactions when it was move-out time.CHRISTOPHER M. | Expérience générale
This facility was so amazing, I'd live here! It's super clean, has an easy-to-use loading dock, and even has a bathroom! It's easily the nicest storage facility I've ever used. Nice staff, too.Gloria T. | Expérience générale
Even though we were there a short time everything was very clean and secure. Thank you very much for the present experienceThomas H. | Expérience générale
This facility is well maintained and very safe!!! Definitely worth the money and will be using them again!Angela S. | Expérience générale
The gentleman at the front was incredibly kind and informative and helpful as I also rented a u-haul van. He should get a raise!!camilla g. | Expérience générale
thanks!Iseult G. | Expérience générale
The storage unit served us well for our two years away. We were sad to learn that mice occupied some of our boxes (with handle holes) and a bureau. Cleaning was not fun. The mice ruined some fabrics.LISA A. | Expérience générale
All was great! Thanks so much!natalie s. | Expérience générale
I really don't have any complaints. The facility was clean and perfect for my needs. The staff was always helpful. I would use this place again.Derek G. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous vendons des centaines de produits qui facilitent les déménagements!
We have the largest selection in the industry!