The business is doing well
Curtis S
Customer Reviews for Parker Fuels
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The milage was incorrect on the app when I picked up the truck. I called customer service, and initially was told I would be charge for 6555 miles for a 3,5 hour rental. My receipt still has the wrong milage on it and I was overcharged by $10, even though I had pictures of the beginning and ending milage. Unfortunately and frustrating, because otherwise the rental experience was very good.
WILLIAM QThe vehicle was clean and the staff was very professional.
Curtis SI waited over an hours once I arrived. The girl at the counter was too busy on her phone and seemed like she didn't know what she was doing. First and last time with this location.
Rick JThey had no idea what to do when we went there to drop off the truck. It took probably 30-45 mins to return the truck and then they asked for payment after we already paid. If they are going to provide U-Haul services, they need to have at least some idea of what they are doing.
Jennifer MHad to park the truck in a grass lot, there were no directions on what to do or where to go, and the employee at the gas station did not know what to do.
Gary W