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Jessica S.
Customer Reviews for Parkside Storage Partners LLLP
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Very well run business. Great service.
Kyle C.I thought that the fellow on duty was a little bit rude. He kind of mocked me for not parking the truck exactly where the lines were painted, and I had just finished a rather harrowing drive to simply find the place and get the van in the driveway at all. I didn't appreciate it. He also didn't ask me about the truck, how the trip was, or anything else that makes for affable, friendly, professional courtesy. If I had to do it over again, I would definitely pick a different place to return the truck.
Lee C.The truck was cleanish, there was some marijuana flakes in the cup holder and a oder only on occasion, I was charged for 2 dollies and only had one in the truck. I told the girl with purple hair she said she would remove it, she didn't according to my receipt
Timothy L.The guy was argumentative and unprepared. Despite me doing everything online, it took way too long. He mocked me when I started taking pictures of the trailer before leaving.
Roy B.John was excellent. He answered all my questions, setup my trailer rental and I decided to rent a storage unit there because of him. He was courteous, friendly and great customer service.
Charles W.Keep up the great customer service.
David S.Employees were friendly and professional
Benjamin S.I was set up with the incorrect type of rental and was unable to get a code to access my keys for hours, in turn making us miss our window to pick up the item we needed it for. Unacceptable service.
Nickolas A.Brittany was great. Very helpful!!
Ann F.Everything went smoothly!
RITA N.The truck was very dirty in the front seats. The AC did not work. I could only get air to come out of the defroster. It was very tough going through the desert and vegas in 100 degree weather. Really made for a miserable drive.
Ryan D.Front desk lady was super friendly and laid back. Not uptight and slow like my last 3 Uhaul experiences elsewhere in Colorado Springs. This is my go-to place now as I have rented from Uhaul an average of once/every other month over the last 3 years as a designer installing homes for clients. Merci.
Jean P.Staff was great
Thomas L.The running lights didn't work on the car hauler.
Jorden M.Not clear where to go to return equipment. It was difficult trying to back the trailer up into the space the personnel wanted it in. I appreciate that the personnel disconnected the trailer and quickly logged the return. Location was good, close to where I had storage space.
Sylvia K.Very helpful, easy pickup and drop. Very friendly staff
Sherrie B.The truck ran very badly. The representative failed to go over the truck a with me. He did not explain that what the yellow light was that he explained when I brought it back was the trailer light. I almost hit 3 vehicles because of the truck reving up and I spent twice as much gas as I should have. When I asked him about it he just told me to call go uhaul. I told him that because of not knowing about the trailer light he told me that is on all uhauls. I had never rented one of those trucks but I have rented others that did not have that. He avoided the fact that he never told me or went over the truck with me. Finally, after I told him three times that because of the truck reving up that it ate up the gas as the reason it was below half tank he said he was going to charge me for getting it to a half tank. I then became angry. Afterwords I I apologized for getting angry. He didn't charge me to get it back to half tank but my experience was horrible. The ride back 210 miles was absolute stress and fear of possibly hitting someone. I need someone to call me and discuss this with me. My number is 7194933273
Larry L.I honestly have no recommendations. John was professional and very personable, explained everything in detail, and overall was very easy to work with.
Robert M.Nothing, the gentleman that received our Uhaul was outstanding!
Meagan H.Debbie and John are amazing! They went above and beyond my customer service needs. Merci.
JOHNNY L.The movers who I had from Uhaul, came late. This caused my return time to be late. The rental place called and we're extremely rude with the situation and threatened to charge me another day as well as a 50 $guarantee charge. They then called and said they won't, but I had to bring the truck back within an hr time of my drop off. Which I did. In order to make the time we couldn't wait for the gas lines at the closest pump and the guy at Uhaul said not to worry, he wouldn't charge me. Then later that night I had an email with a charge for gas. I will never recommend r Uhaul to anyone in the future. It is the worst experience I have ever had with a move, and your people are the worst workers I've ever met.
STEPHANIE S.Debbie, the manager was helpful beyond expectations. Super knowledgeable and helpful.
GREGGORY C.Jerked me around about the drop off. Made me wait for over an hour to turn in the truck making me late for work. Now 9 months later they ask me to rate my experience. If it wasn't for the fact Ryder now longer exists I would NEVER use UHaul. Always a bad experience one way or another.
James D. C.Staff was awesome very helpful and friendly!!
Marcus R.Friendly and efficient.
David B.John did a great job. Efficient and friendly. Can't ask for more.
Terry N.Associate did great job. Very friendly and helpful
Michael R.Pickup of trailer for one way rental went smoothly and crew was very helpful and explained the hookup and chaining procedures. I would recommend this location for your needs.
Mark T.Not a thing quick, polite and helpful.
DIANE F.* Overdue review. This internet window has been open on my phone for months, lol * Customer service was fantastic. Truck was fairly clean. Problem was, the truck was extremely jerky while driving, so much so that by the time i returned the truck to the rental site I was sick. Im pretty sure i have actual video of the truck doing this if you doubt thee. Other than that critical issue everything else was great.
Karson C.The gentleman who helped me was kind and efficient!
Jennifer D.The young lady who Was working at the time I came at around 5 PM was extremely helpful and friendly. Great customer service!
William C.Chocolate chip cookies??? 😀
WAYNE D.I don't know what his name was but the guy at the counter was amazingly helpful
Erin D.All aspects were great
Bryce B.Very nice, kind staff, and seamless process
Alfredo S.Excellent service. Thank you.
Nicolae R.John was outstanding and helped me confirm a few things before renting the trailer. I will recommend them to all of our friends.
RICHARD G.Excellent experience with John. Handled paperwork quickly and return was under a few minutes. Thanks
Kevin B.GREAT CS guy!
DONALD B.John was very friendly and helpful in completing the return of my trailer.
Noah B.The vehicle had dog hair everywhere on the floors and didn't look clean.
Chandell N.Service was friendly and prompt. Highly recommend this location.
NATHANALLEN D.John was absolutely terrific and could not have been more helpful
Kevin B.Very helpful with my return. Great service!
Robert H.Everything went very smooth and was very easy from being able to walk in, pay, pick up the trailer and return the trailer. The online reservation and check in sped up the process and made that easier. Also, the staff made sure the trailer was safe, offered another option if we wanted to change and hooked up the trailer for us. Really can't ask for more!
Christopher S.Everything was okay. Nice services.
KARL D.Great customer service gal there knew what she was doing very impressed. And very have with service.
JUAN G.After reserving a truck 3 days prior for another location only to be told when arriving the person isn't bringing the truck back and there is nothing they will do for us, we went to Parkside and the gentleman that assisted us and quickly was great and so helpful. He made our move the best it could be and will definitely use them again. Thank you so much!
Angie D.In & out efficient, friendly staff
David G.Was not notified of what they were charging my credit card. They tried to tell me I didn't sweep the truck. It was raining and swept the truck and the ramp. The manager was very rude.
Susan P.Very helpful and flexible with my tight schedule. Definitely renting from them again!
Ruble H.