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Alan B.
Customer Reviews for Parkside Storage Partners LLLP
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Amazing customer service at this location.
Vicki P.Team at the N Nevada location were super friendly & answered questions for us to ensure we felt comfortable & supported throughout our rental of the uhaul.
Stephanie W.Update the system and make sure it is always working before making decisions. Communicate better between stores.
Cheyenne B.Service representative was knowledge and friendly. He had a positive attitude; which goes a long way!
Shirmayne T.The two gentlemen who help us were absolutely amazing! We will definitely be back!
Stefanie C.Thanks for service and support well done
Eddie M.Helpful and fun team to work with
Sam J.Excellent service à la clientèle. Fast and speedy check in/out process.
joe G.Convenient pick-up and return.
Roy W.Personnel very helpful and courteous.
Norman H.I thought I was goign to pickup the 6x12 trailer at the U-Haul facility where I made the order (U-Haul Rockrimmon/Tiffany Square, 455 E. Woodmen, Colorado Springs), and where I had my 10x10 storage-room. Did not know that I would be sent elsewhere (Parkside Storage/U-Haul Neighborhood Dealer, 5905 N. Nevada, Colorado Springs) to get the trailer, as no one at U-Haul/Tiffany Square told me anything different. I would have liked to be kept informed. Regardless, Parkside was great, and things went very smoothly there -- was in & out quickly.
John C D.Soo friendly and such and easy process, he did ALL the work for me!
Angela U.Person said because I extended my uhual I ruined other people's life and I should feel bad and he's going to charge me $90 extra now and I should do better in life and not fuck people over. Very rude. Would never do it again.
Courtney A.John is awesome!
Nick Y.Equipment was clean. Wiper blades were is bad shape and not sufficient when it rained. A/C in truck was not working. Great customer support when confirming truck and pick up details.
Michael M.In this case, the Uhaul rep was one of the nicest and most knowledgeable person I've ever worked when working with Uhaul. Helpful, responsive, respectful, friendly, etc... Uhaul should feel very lucky to have an employee/representative working for them!
John R.The customer service that my wife and I received from John was remarkable. I usually pass off taking a survey, but this man deserves to be acknowledged. Just a trailer hookup, but the genuine care from him was recognized. Thanks John.
Nick Y.The guy working at the desk yesterday was awesome and made sure I had everything I needed for the U-Haul I rented and kept everything clean. He has a great personality, is attentive and very professional. Please pass that along.
Christopher B.Staff was rude and basically accused me of lying about the gas gauge when I showed him the photos showing I left more gas in the truck then what I had to begin with.
Tecia T.John went above and beyond to help us out with the return of our rental. Literally a ray of sunshine with an incredible attitude and you can tell he loves his job and helping people.
Jill N.The guy at the desk was rude but I'll survive
Timothy B.The person working the store was friendly and very helpful.
Christopher A.Great service. 4th time used this location
Jerry S.I have nothing but good things to say. No improvement needed. Merci.
Chris C.No improvements needed - what a seamless experience! The staff at this location is so friendly and upbeat. Ted and John are BOTH awesome. Ted helped me with all the pre-pickup stuff and supplies, and John helped me on move day with the truck pickup and drop off. He was so positive and upbeat and friendly. We chatted while he got me set up, and then wished me the best of luck. Really set the tone for a great move! Can't recommend this location enough! 11 out of 10!!
Lisa P.Great customer service at Parker Storage
James H.I drive by 5 locations to rent uhuals from park side storage. They have the best customer service compared to others.
ryan T.Make it clear that truck drop off is different than trailer drop off and that dropping off a truck outside of business hours will not incur a fee
Nathaniel J.Site was hard to navigate. Wanted to go one way but had to take an Uber an hour away just to get home because they told me it was 800 dollars to leave it in a different location. MAKE YOUR WEBSITE CLEAR AND CONSICE.
Clayton D.Very courteous and professional
Andre G.Only a small sign in the window indicated the place was connected to U-Haul.
Wendell O.I was grateful that the manager opened up before stated opening time, since I arrived for pick up early.
Mark F.Very helpful staff unlike the return location in Edgewater Florida
SEAN M.The service was great but the location itself is challenging when dealing with large trucks and our trailers
Matthew M.Gentlemen running the location was great, friendly, and very helpful. Will definitely go to him and refer others in the future.
Carlos B.The team at Parkside is always friendly and helpful. I use the location whenever I need a trailer or truck.
Jeremy D.John's customers service is second to none! He truly cared about our experience with Uhaul and we greatly appreciate him!! Thank you for being an overall amazing person!! My fiance and I have nothing but great things to say about how friendly you were!
Pamela B.I rent a trailer from here often. The staff are always friendly and helpful.
Jeremy D.He was great and it was quick and easy
Michael G.John was GREAT! Made it PAINLESS at this location. Super Polite and customer friendly. I had a blown fuse for my trailer lights and he found a fuse for me... Went out of his way to help! This is a rarity these days! When I need to use uhaul again, I will go directly to him in the future. Thank YOU JOHN!!
John Z.The Uhaul customer service representatives supporting this location were had no desire to help me find a trailer to support my original reservation. My move was delayed by 2 days because a unit could not be found within 350 miles of my requested location. However there were trailers sitting at Uhaul locations all over town all weekend. I was once told on the phone that there were no trucks available in the area either (again being lied to). This was the worst customer service i have ever received from U-Haul and i rent from them nearly once a year. How can my reservation be "guaranteed" when purchasing then delayed with out even so mush as an apology or proper communication. I asked to speak to supervisors and was promised a call from one which never happened. this particular location may not be at fault this experience with U-haul was unacceptable.
Nathan L.The loaders (Spinesavers)u-haul recommended failed to show up and cost me a full day.
DENNIS R.Great service
Alan G.This team always goes above and beyond!
John A.Brittany was awesome and went out of her way to make this an easy, pain free rental.
Thom R.Best employees there.. get u in n out!!
RENEE C.Outstanding customer service!
Robert W.Only complaint was when using the site online I thought it was booking at a Uhaul closer to me. Otherwise great.
Brian B.I rented a 16 foot truck I was told to bring it back with 3/8 of a tank when I dropped it off it was 3/8 of a tank over the quarter. When I got my final bill I was charged 4 gallons at 4,75 a gallon : not very happy . On top of that I could of brought it back using only 6 hours instead of 24hrs still the same price. Worst experience ever using uhaul.
Robert J.Awesome friendly staff, very quick check in n check out!!
Renee C.excellent customer service.
Jerry S.