Évaluations des clients Parksville Qualicum Self Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Parksville Qualicum Self Storage

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Mike K. le

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The women who served me were very helpful. Both pick-up and return. The fellow who helped me with my reservation was also very helpful. The van was just what I needed. In good condition. There was a message on screen on dashboard that it was in need of an oil change.

Flordeliz D. le

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Awesome customer service . Lady representative was very warm, welcoming and knowledgeable. Don’t underestimate the smaller location! Highly recommend .

tess M. le

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Le client n'a pas laissé de commentaire.

Daniel P. le

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Excellent personal service.

Roy T. le

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Great service from this location... all was as expected.

Cliff G. le

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Le client n'a pas laissé de commentaire.

David C. le

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Intensive retraining, congrency between on line expections and in person re: driver identification and insurance....did not have the packing blankets we requested, only 6 out of the 12. They had two weeks to ensure the blankets and did not know/explain one way drop off procedures. Drop off smooth at 972 goldstream location in Victoria

Robert H. le

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Le client n'a pas laissé de commentaire.

Philip M. le

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Le client n'a pas laissé de commentaire.

Carol D. le

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Le client n'a pas laissé de commentaire.

Gale D. le

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Dashboard warning light was lit ... said Engine Oil was at 17%. Truck needs an oil service

Rick S. le

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Le client n'a pas laissé de commentaire.

John N. le

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Dropped the truck off at 10.30pm.

Rosalind H. le

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Le client n'a pas laissé de commentaire.

Cheryl B. le

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Dee was great. I have rented vehicles before but she went out of her way to explain everything and make sure our experience was good. Including a very prompt correct to the payment. Highly recommended this facility. In fact I need to rent a pick up soon. And it will be from here. Cheryl

Ross M. le

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Le client n'a pas laissé de commentaire.

Bill J. le

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Should have some kind of a locking gas cap or access door.

Sherri Z. le

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Le client n'a pas laissé de commentaire.

Sandra K. le

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Le client n'a pas laissé de commentaire.

kristy C. le

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Horrible drop off night drop off location closed staff told me to fuck off. there is no lights spent 47 min in a dark industrial area because they didnt have the access code for me to put keys in vault

penny W. le

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Computer system was a bit cranky. But the customer agent was terrific.

Gregory William T. le

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Great cargo van, great service, very satisfied.

Jacqueline R. le

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This will be the last time I use U-haul. I will not recommend U Haul. When researching to book the truck; it looked like I was booking the location close to Church st.....I went there first......RUDE people and very unhelpful. Once I got to the Industrial Way location; employee (Paul) was professional and kind. U Haul policy to "verifyI am who I am", with my picture license right in front of me.......ridiculous.... unnecessary stress..... looking for numbers, at a stressful time.

Christine F. le

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There was a bit of a glitch in communicating the drop off details, which were figured out . The phone app didn't work for me (couldn't get past the taking a photo of the odometer step). Not sure what to suggest - maybe a bit more explicit information up front on what to do if you'll need to do a self return? All ended fine though, hence the excellent rating.

Chris H. le

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No problem with the location Huge problem with uhaul Asked for a 10 ft cube van, ended up with a 20’ truck, got to the BC ferry, charged us for a 27’ commercial truck, add $200 to the round trip,hassle returning it, paid extra to drop it at a specific location,was told it had to go somewhere else. Emailed the area manager with our concerns, over a week later and no response. Will never rent uhaul again and will warn anyone who asks