Customer Reviews for Parkway Self Storage
(U-Haul Neighborhood Dealer)
Pour nous contacter
Tallahassee, FL 32311
Services dans cet établissement :
- Mon–FriDe 9 h am à 5 h pm
- SamediDe 9 h am à 3 h pm
Heures d'ouverture spéciales
- 12/6/2022 - 12/9/2022: 9h00 am à 4h30 pm
- 12/12/2022 - 12/16/2022: 9h00 am à 4h30 pm
- 12/19/2022 - 12/23/2022: 9h00 am à 4h30 pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Friendly and great serviceVaccaro E.
Great customer service! Highly recommendedRichard M.
Le client n'a pas laissé de commentaire.Baskar K.
Le client n'a pas laissé de commentaire.Connie M.
Le client n'a pas laissé de commentaire.Mary C.
Le client n'a pas laissé de commentaire.matt H.
Nothing much, Amber the property manager is AlsomeSherese G.
Le client n'a pas laissé de commentaire.Eric W.
Very nice people to deal with, family operated and proud of the service they offer. I would definitely use this location again for any of my Uhaul needs!Victor L.
Everything goodJohnny N.
The contact person (Ashley) was wonderful. Super-nice, considerate and very helpful!Karen C.
Le client n'a pas laissé de commentaire.Ronny A.
Le client n'a pas laissé de commentaire.Christopher B.
Nothing really to improve on here. Ashley made it all very easy and efficient. The van I rented had horrendous loud wind noise from driver door. Made for a long 490 mile trip. Otherwise good vehicle and good experienceRoy G.
Le client n'a pas laissé de commentaire.Donell P.
Le client n'a pas laissé de commentaire.elmira J.
Le client n'a pas laissé de commentaire.Jen S.
The check in process is horrible. Thank God for the representative who patiently guided me through the process. The pictures that I tried to send kept timing out and just buffered. I had to retry sending them multiple times. Then my email address was assigned to an older Uhaul rental, which caused me to keep looping in the checking process. The rep had to manually fix the problem on her end. The lock was difficult to open when I finally received the word code (nearly an hour later). I had to keep manipulating the locking mechanism. Also, where the trucks are parked, there really isn't sufficient lighting. There were some homeless people sitting on the side of the Dollar General store, which made the check-in process concerning since it was nighttime.Mark D.
Ashley was very friendly and extremely helpful! This is the only location I'll use in my area from now on!Jeremy T.
Le client n'a pas laissé de commentaire.Ximu D.
Le client n'a pas laissé de commentaire.Fred K.
Le client n'a pas laissé de commentaire.Marc B.
It is confusing to have so many places to pick up UHauls that don't have dollies. I'm an older woman who ordered a dolly when I reserved my trailer. Moving without a dolly was not an option. The location didn't have any. They sent me to another location where they also didn't have any. The second location sent me to a third location which also had none. So, then I started calling around only to have phones answered by people not on site ( on was even national) and so had no idea where I could get a dolly. Everyone was very friendly, but it took most of the day to find one. UHaul should provide a place to reserve a dolly online when there are nine available. I should mention that the staff at this location was very nice, but having to hunt down the dolly makes me give a lower mark.Lisa W.
Le client n'a pas laissé de commentaire.Paul L.
Le client n'a pas laissé de commentaire.carolyn M.
Le client n'a pas laissé de commentaire.William G.
The professionals at the drop off location were EXTREMELY friendly & kind but yet very professional. It was an tremendous honor to have met them. They took care of my business rapidly as they held friendly inspiring conversations. The manager needs to be an trainer in the U-Haul company. She's The Best!! And her staff exemplarily of her professionalism.ROCK N.
Great place!John H.
Le client n'a pas laissé de commentaire.Kenneth C.
No issues with pick up, owner helped hook up and checked lights. Trailer was available as promised. However, on unloading noticed wet boxes. There was a leak somewhere in the left front corner (left front looking from the front of the trailer) Had the drop off location, but location was closed on Monday, Sept.5th. Dropped the trailer at 300 S. Pendleton St..Linda O.
Good job, quick return process, location was easy to find, no issues.ONeal J.
A breeze, great experience. Thank you Tina!Amy K.
Staff is amazing!!! Super friendly and kind.ANJANI T.
These people are amazing and I will 100 % go back to get a uhaul here.Daniel P.
Le client n'a pas laissé de commentaire.Lois G.
Le client n'a pas laissé de commentaire.Lois G.
Le client n'a pas laissé de commentaire.Jacqueline Y.
Le client n'a pas laissé de commentaire.ERICK T.
Le client n'a pas laissé de commentaire.Ida W.
Simplify the online pickup and return.Kim B.
Helpful and friendly staff. Easy and convenient pick up and drop offSusan J.
Ashley, was very professional, friendly, patient, and kind. She did a fantastic job, as always and I would recommend this location before any other location in Tallahassee.Isiah C.
Ashley was awesome! She went over and above to make sure I had a good experience!!! Will definitely recommend this place to anyone needing a Uhaul or storage unit.Mike S.
Le client n'a pas laissé de commentaire.Dina D.
Le client n'a pas laissé de commentaire.Phillip B.
Nothing, I got fast and easy serviceTravious B.
That was a geeat experience. She was friendly, helpful and knowledgeable about the equipment.Stewart A.
Le client n'a pas laissé de commentaire.Scott S.
Le client n'a pas laissé de commentaire.Scott J.
Le client n'a pas laissé de commentaire.Tjeerd M.
Le client n'a pas laissé de commentaire.David A.
Ashley was very professional and had a great personality who I would recommend anyone too.Isiah C.
windshield was not clean at all. bugs and dirt not cleaned .air conditioning quit about 4 hours into trip and came back on after about 50 miles. needs to be looked into checking it out.dennis H.
Le client n'a pas laissé de commentaire.Steve S.
The dealer I rented from was awesome!jefferey B.
Le client n'a pas laissé de commentaire.Tammi L.
Le client n'a pas laissé de commentaire.Steve D.
Nothing. The service was amazing and very friendly. I will be recommending them to all my friends.Kelli C.
Le client n'a pas laissé de commentaire.Milton P.
Le client n'a pas laissé de commentaire.Russell M.
Excellent customer service!Ardra R.
Le client n'a pas laissé de commentaire.Jordan N.
Le client n'a pas laissé de commentaire.Cindy C.
Le client n'a pas laissé de commentaire.Lamont W.
Best services by the 2 individuals very well Spoken great customer satisfaction I would recommend my family and friend thank u girl for making my day we appreciate you girl see guys soon from my family to your Godbless youJuanmanuel C.
Love the lady that assist me with my rentalKhalicia R.
Le client n'a pas laissé de commentaire.Mark S.
Le client n'a pas laissé de commentaire.Steve D.
Very nice, helpful and professional!George P.
They are very friendly and go out of their way to help you out and get you on the road safe.Patty P.
The check out process with Ashley was quick & flawless and Terri was very understanding with questions I asked before checking the truck back in. Thank you for making this process stress free!Jennifer D.
Everything is excellent.Joel P.
Keep same friendly staffTimothy N.
Top quality van, easy pick up and drop off, and very helpful staffSusan J.
Le client n'a pas laissé de commentaire.Lawrence B.
Le client n'a pas laissé de commentaire.John N.
What a group of outstanding people that run tha place, friendly, helpful, professional, knowledgeable and respectful. The young lady that helped me, a big thank youMichael G.
Le client n'a pas laissé de commentaire.Gregory B.
Drop off suckedBryan S.
Le client n'a pas laissé de commentaire.Christopher C.
Le client n'a pas laissé de commentaire.Calvin W.
Le client n'a pas laissé de commentaire.Matthew D.
Everything was good.marsha E.
6 x 12 trailer Kayla tends to start making tall vehicle also light laterally if it hits potholes or deviations in the road to a very dangerous extent. I believe this to be caused by the length and type of towing hitch at the front of trailers I won't use that particular type of trailer againPaul S.
Le client n'a pas laissé de commentaire.MELISSA P.
The service at this facility is awesome! The entire process was simple and the customer service was above and beyond. A special thank you to Terry for staying late to complete our transaction.Edwin H.
I was very disappointed that the 10 foot truck I originally requested on Orange Avenue was not available for me to rent. Therefore I had to pay 14 miles more than I would have had for the Orange Avenue location which is a block from my house. Not to mention the increase per mile changes from day to day. therefore I was very disappointed. Also the Van was filthy and not clean when I picked it up.PATRICIA W.
Le client n'a pas laissé de commentaire.Brenda H.
Le client n'a pas laissé de commentaire.Kat R.
Le client n'a pas laissé de commentaire.JOE S.
Great place! Highly recommended.Seongjong H.
Le client n'a pas laissé de commentaire.Michael P.
Le client n'a pas laissé de commentaire.Christopher W.
Very Friendly and professional. Je la recommande fortement.Kenneth S.
Le client n'a pas laissé de commentaire.Ken S.
Excellent customer service. I couldn't be more pleased.JOHN C.
The online self-check-in for after-hours is broken and charged me a $15 cleaning fee on a clean trailer return. If you all need to charge me a $15 fee for after-hours check-in, just tell me. Having the online system not allow me to continue without saying the trailer is dirty is insulting. I followed the instructions, loaded images, did everything I was asked, and the continue button would not activate unless I clicked the not clean option. Enjoy the $15. This is just one more strike against UHaul.Christopher B.
Keep Ashley around. Knowledgeable, pleasant, competent. Although I understand that she is not an employee of U-haul, but perhaps that of an agent, she puts a wonderful face on the U-haul team. Nothing but praise for the entire experience. Makes me optimistic for our couintry. ,Harold M.
Felt confident in leaving my trailer in this facilityPamela B. | Expérience générale
Ashley was always friendly and went out of her way to help me. The facility is well maintained and easily accessible.Sara G. | Expérience générale
Very good, highly recommend!Jay W. | Expérience générale
Ashley was very helpful and friendly and gave us helpful hints on using the facility. We also got a good discount on the 2nd unit we rented. We were one of the 1st customers to rent a unit after the facility opened. Both units we rented were very adequate and well lit to rent. Security was great. Good job!Lee S. | Expérience générale
Le client n'a pas laissé de commentaire.Lindsey F. | Expérience générale
If I ever need a storage again I will highly recommend this place to anyone. And the staff was awesome and helpfulDennis H. | Expérience générale
Le client n'a pas laissé de commentaire.Alexandra N. | Expérience générale
Le client n'a pas laissé de commentaire.Kendia V. | Expérience générale
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