Évaluations des clients Parkway Tire Center

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Parkway Tire Center

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Kenneth S.
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Le client n'a pas laissé de commentaire.

Robert C.
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Le client n'a pas laissé de commentaire.

Cynthia G.
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Le client n'a pas laissé de commentaire.

Tomas E.
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Le client n'a pas laissé de commentaire.

irving J.
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Le client n'a pas laissé de commentaire.

Andrew W.
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Le client n'a pas laissé de commentaire.

Gary D.
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The person who helped us was not friendly not at all

abdul R.
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The fual tank was almost empty and I have to put $25 gas in it and he still charged me $17.60 EZ fuel charges.

Johvanna S.
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Le client n'a pas laissé de commentaire.

Colleen L.
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Le client n'a pas laissé de commentaire.

Chris D.
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The $2/mile charge is absolutely absurd. I wouldn’t rate U-Haul to ANYONE.

lawrence F.
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Le client n'a pas laissé de commentaire.

Devin K.
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Attendant failed to explain after hours return procedure. He doesn’t explain that you have to log in to uhaul and verify your location with their website. He also claimed I would be able to fill the tank at his gas station but the pumps were turned off. I was hit with $50 in additional charges and he has not returned my phone messages. To put it succinctly: not very professional.

Mario G.
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Le client n'a pas laissé de commentaire.

Filiberto A.
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Le client n'a pas laissé de commentaire.

james M.
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Le client n'a pas laissé de commentaire.

Abdul R.
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Le client n'a pas laissé de commentaire.

Susan M.
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Employee was rude and business was under staffed. I had made a reservation with a different location but got rerouted to this location.

Michael C.
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I dropped the truck off at 3:00pm. A person working at the location had me move the truck. Before putting the key in the drop box, I went to the app. There were issues with the app verifying my location. The uhaul office was locked. I asked the employee, who had me move the truck, what to do. He didn’t really know. He said to make sure the truck was empty. The next day I got a charge of $20 for dropping the truck off after hours. Also, I drove the 15’ truck 28 miles (which is verified from the receip) yet got hit with a $40 refuel charge. I called a repesnative, who pulled up my receipt and said I used 1/4 a tank of gas. I don’t understand how that is possible. The only time I used gas was when I was driving.

SALIM S.
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Lie parson over there

Savio D.
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Le client n'a pas laissé de commentaire.

David C.
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not only did you not have the hand truck and blankets i ordered your office stunk horrendously from cigarette smoke, i couldn't stand being in there for 5 minutes and your poor dog is breathing second hand smoke all day.

Peter O.
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Le client n'a pas laissé de commentaire.

FINLEY F.
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person behind desk very rude and charged me extra day after hours drop off even thou we got back before 4:00 pm we have gas receipt from the gas station on the premises to prove time of arrival

frank Y.
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Everything was perfect. Thanks.

Arianne V.
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The on-site representative was less than helpful.

niraj B.
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Very rude. Told me if I wanted a bill have to wait till next morning. He was a gas attendant. He was joking, I got that part.

Douglas C.
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Le client n'a pas laissé de commentaire.

Walter P.
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Great location!

John S.
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The rental was reserved at a different location than the one where the truck was to be picked up. The person at the original location failed to inform that the truck may have to be picked up at a different location. The only explanation offered was "that is how U-Haul works." How am I expected to know "how U-Haul works?" Also much mis-information on how tolls can be paid, since many roads now have cash-less tolling. Afraid that I will pay for tolls multiple times.

Audrey H.
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Drop Box took a bit to find disappointed the gas station was not open to fill the tank. Why have a drop off where they are closed but location was convienent for us

paula D.
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Le client n'a pas laissé de commentaire.

James M.
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Le client n'a pas laissé de commentaire.

dane T.
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Paul was great!

Ryan R.
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Employee did his job well. But customer service and politeness was heavily lacking. As a consumer I know it’s only truck rentals, but his poor attitude would deter me from using this location again if I could avoid it.

ed L.
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Worked just like they said it would

James F.
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Le client n'a pas laissé de commentaire.

Conrad M.
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Le client n'a pas laissé de commentaire.

Gregory G.
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Le client n'a pas laissé de commentaire.

Vincent M.
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Not much I was very satisfied to find the truck I needed on short notice, truck was clean inside and out including cargo area. The gentleman that took care of me was very polite and nice, he took care of me while he did his attending of gas stations and I was out pretty quick. Thumbs up ????

Frank W.
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The staff at the affiliated gas station was not at all friendly when asked for advice about how much gas would be needed for 1/4 tank. I realize that the gas station may not be directly responsible for the rentals, but a helpful attitude is not too much to expect. The van was parked on a mulched strip of land located very close to busy Route 17. It was a bit dangerous to walk around the van for inspection purposes in the dart (at 9 PM or so). The lock mechanism on the key pickup boxes was very tricky to operate and instructions were not sufficient to easily allow me to access the key. The gas station operator mentioned that a previous renter gave up and let without their rental.

Lily D.
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This location is great overall. There were glitches with the mobile pick up / drop off that made the experience a little messy. Somehow it thought I traveled 100,000 miles in my 3 hour rental and I couldn’t retrieve or change the odometer picture. I was eventually charged correctly.

ALEXANDER P C.
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Le client n'a pas laissé de commentaire.

james T.
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Le client n'a pas laissé de commentaire.

Mark I.
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Le client n'a pas laissé de commentaire.

Noam S.
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Le client n'a pas laissé de commentaire.

Lauren T.
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Le client n'a pas laissé de commentaire.

russell E.
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I spoke with a wonderful woman at your headquarters and she gave me a price and the best deal I just looked at the bill I received and it doesn't match. I would like to have an explanation of the discrepancy. Very sincere thanks. Russ Everett

Scott A.
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There was no mention of $.40/mi for extra miles! If the agent would have told me this, I would have made different decisions to save money.

Eric D.
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Dropped off and didn't really have to deal with anyone/anything. It was convenient, we were informed the next day that the truck was received, and we were good to go.

Javier D.
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Le client n'a pas laissé de commentaire.

Christopher M.
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Paul was great. Communicated perfectly and efficiently. Will definately use this facility many more times. One important thing to mention, when you use the address link on the website, GPS actually takes you to a different location. This put us a half hour behind schedule. You really need to look into this. I can explain further if need be 201-424-8993. Again, great job at this facility.

nancy L.
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Le client n'a pas laissé de commentaire.

Suzanne G.
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Quick, efficient. helpful.

Maureen H.
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Great experience. Easy process to rent and return a van same day. Would highly recommend.

Yu L.
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Return location is a tire center/gas station. No staff to perform check out on Saturday, resulting in an errant extra day fee because person returned to check out truck on Sunday, which was past 24 hour mark. Charged a random $10 dollar NJ domestic security fee on return.

Natalia P.
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Le client n'a pas laissé de commentaire.

Roderick N.
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Quick service. Vehicle was clean, warmed up and ready to go. Will definitely recommend this location. Thanks!

Joseph F.
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Le client n'a pas laissé de commentaire.

carlos S.
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Le client n'a pas laissé de commentaire.

mike N.
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I was overcharged for fuelI got rental with just under a quarter tank of fuel returned it with a quarter tank of fuel. My bill I had 2 seperate charges 1 for fuel fill service $30 and 1 for $14.40 fuelI put $15 worth of gas in truck bringing it up to quarter tank

Leon Y.
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Le client n'a pas laissé de commentaire.

Christian G.
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Services was Horrible. The person who attends this location, need better customer service skills. I never want to do business with them anymore. Did not let me know of the break down of how much it was. he only charged me. I had to fill up my gas tank and pay for my own mileages on top of that? And to top it all off, he wanted to copy my company credit card so he can process it later. It was one of the worst experiences I've ever had. If anything i felt cheated, not comfortable with the way he did business. I'm truly sorry to sound to negative but it was one of the worst first experience i had with U haul.

James M.
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Le client n'a pas laissé de commentaire.

Thomas F.
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Le client n'a pas laissé de commentaire.

ramos R.
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It was a franchisee UHUAL not the main so I found people not very helpful n made me feel like a idiot as it was my firsr time to rent a van. I will do to a different branch next time

min S.
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every things is ok

eric N.
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Le client n'a pas laissé de commentaire.

Barbara B.
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Le client n'a pas laissé de commentaire.

Randy A.
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Set up my rental from my phone. Convenient and easy. Customer service during pick up and drop off was courteous and fast. Will definitely use this location next time.

Robert S.
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Le client n'a pas laissé de commentaire.

Tom M.
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Le client n'a pas laissé de commentaire.

KEVIN Q.
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Le client n'a pas laissé de commentaire.

Peter O.
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Nothing ! All good !

Bryan F.
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The worst uhual experience. The owner is the absolute worst. Won’t recommend. And won’t go back. Ever

MICHELLE Z.
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The reservation process was a nightmare. Made reservation, was told two days to pick up date that equipment was going to be at location, then 15 minutes later, not then 15 minutes late it will be. Made all of my moving arrangements, called the day before pick up and was told no longer available, I have to drive an hour and 1/2 away after work, if I can get there before 4. After spending two hours of my work day dealing with this was told I could get it before 6. Stillmeant that my husband would have to leave work early. Process was stressful and frustrating. Company employees appear incompetent

KEVIN Z.
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Neither competent nor friendly customer service.

stagathe T.
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Le client n'a pas laissé de commentaire.

Melissa E.
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Lower the price per mile. Way too costly.

mitchel L.
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Customer service in Paramus was excellent. The service attendant was very helpful and knowledgeable. Got me on the road within 35 minutes.

david L.
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Le client n'a pas laissé de commentaire.

Clifford S.
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I waited over 20 minutes for the attendant to “warm up” the computer. He then keep me waiting until he would pump gas. When I asked him if he could finish my transaction off because I had a long day ahead. He responded “so do I”.

Robert F.
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Le client n'a pas laissé de commentaire.

Patrick B.
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Le client n'a pas laissé de commentaire.

Eric S.
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Le client n'a pas laissé de commentaire.

Maureen P.
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all sd in other reply,done with u-haul-appalling experience,and we pd 450 or more NUTS!!!!!!

david M.
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The best uhaul experience ever

Andrew H.
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Le client n'a pas laissé de commentaire.

orlando R.
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They smoke to much at this facility. They treat you with a lot of respect but the smoking is unhealthy and way out of control for the customers. Good owners but bad habits.

carman R.
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Brand new Caravan. Van was clean and very easy to return with a return key box. Would use this place to rent again.

Alec V.
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Fast & efficient! Truck was comfortable and rode nicely. Positive rental experience!

Andrew B.
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Le client n'a pas laissé de commentaire.

mike D.
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Le client n'a pas laissé de commentaire.

Hisashi F.
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Le client n'a pas laissé de commentaire.

Christopher F.
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Le client n'a pas laissé de commentaire.

Paul L.
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I reserved a 9' cargo van. One was in the lot when I arrived but was told it was reserved for another customer. I was given a 10' box truck. Due to the error, I was forced to take local roads through manhattan and it cost me over 3 hours round trip additional travel time to my destinations.

HAROLD S.
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U haul agent and location owner very unprofessional and rude!!

gil K.
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Le client n'a pas laissé de commentaire.

Kevin F.
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This location was poorly staffed with only one person to deal with gas station customers who must by law all have the attendant pump their gas for them, handle equipment rental paperwork, inspect my vehicle for towing and hook up the rental trailer. This location is also very difficult to exit with rental equipment since it's on a very busy highway. Primarily, this location was extremely inconvenient since it took us more than an hour out of our way versus the location we chose when placing our order.

monica M.
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Le client n'a pas laissé de commentaire.

Non reviews have been submitted for this location.

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