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Todd Cantrell
Customer Reviews for Patina Storage LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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This location is great for me. It is close to my business. I love the workers.
Tammy FlahertyThe overall value in the experience with the customer service provided at this location
ACCOUNTIES SMITHKim and Keith were so friendly! I walked in needing a truck. They had what I needed and within minutes I was on my way. I will definitely go back there the next time I need a moving truck!
JOHN HARVINMiranda was great
Ralph VaughanClean place, plus truck.
Charles HumphreyMerci.
Ondrej SlivaNo one thing. They were both helpful and friendly.
Ruth WilliamsThe location was unique in design. The staff was friendly and efficient. We had a change to our contract and it was handled quickly. The equipment was clean and handled the job we had to do.
Rob WilderI can't think of nothing it was outstanding
Keven BryantRien
Jeffrey MoisonI was charged for blankets that I did not order or use😕
Donald HeagleGreat and friendly service!
Charles JenkinsNo issues…friendly and informative front desk
Donald HeagleWas not given hours of operation… had rental scheduled for 8AM pick up but they didn’t open until 9 so I sat there for an hour… I returned rental at 12:50 and they had closed although they were supposed to be open till 1:00
Donald HeagleGreat service, give the lady a raise
Tim EmoryCool vibe place with excellent customer service!
Kristal FergusonGreat customer service! Such an easy and efficient place is patina Storage! Merci.
William MoormanEverything was perfect. We have rented several times and our experiences have been great.
Paul JohnsonLonger hours on Saturday and open until 5:30 weekdays for people who work.
Jacqueline GrayGreat service!
Robert KeeneyThe woman who checked us in for our U-Haul Rental was super informative and helpful in getting our equipment and in pricing. She also helped us get a 15' truck so we would have a ramp for our appliance dolly since we originally had a 10' truck which did not have a dolly.
Kavin VasquezThis U-hual place was the best. They helped me out at the last minute. I booked a truck online at B and N truck repair. I got there they were closed on the week end. I called the number and asked, they lady answered and basically said they were closed on the weekend and it is not there problem. I went to Patina was treated like like a king. Thank you very much for stepping up. I will let everyone know what great and awesome service you give. Merci
Douglas Dobbinnothing
Marie ShawShe was rude
Marlana DarcyWonderful and friendly service
Al MeansEverything was great from equipment to the office thanks!
FREDRICK WILLIAMSGas reimbursement,being a lady not knowing about fule tanks, over filled the truck I rented. I was to make sure that it was on a half tank but (stupid me) filled it full. So I lost $50 in gasoline. While my car was on empty. Please send it back to me. You have my # and address. Other than that it was great working with the lady's in the office, over all wonderful experience. I will use this location again soon. I had my truck thursday-tuesday and the cost was not bad at all. THANK YOU !!
Nancy HallBest U-Haul rental facility I've ever delt with. Friendly and great service
Phillip StroupExcellent service provided by Kim.
Valerie ClardyThis was by far the best experience I've ever had with uhaul. Kim was wonderful, the customer service was above and beyond! It was super easy to pick up my rental everything was ready and waiting. It was also super easy to return my rental. I was actually about 15 minutes late bringing my truck back bc of traffic and getting lost but I called to let them know. Kim was very understanding. Every interaction with Patina was exceptional!! I would recommend definitely and in the future if I needed uhaul again, I would go back myself to Patina and Kim. Thank you for the best experience with uhaul!
Sabreena GillespieThe service was great. I highly recommend using this location. Thanks again.
Terry WitherspoonPatina storage is a nice facility to rent from Cost about 120 to rent the truck People that run it are very nice I'd recommend using there trucks anytime
Justin KirbyA breath of fresh air and professionalism in an otherwise brutal summer project. Great Folks!
David QuickKim's business style reflects her wonderful character. She ensured we had a 26-foot truck, accommodated our out-of-town moving crew, even provided them with water. The owner of our moving co was excited and said he and Kim were going to work together to create some moving business in the Greenville area. So smart! Thanks to Kim and Miranda for their extra!! Lori Chapman
Lori ChapmanVery friendly and helpful!
DONALD EPPVery great service. Everyone was very nice and helpful.
Samantha CuretonMore places to park after hours would be ideal, but overall it was a good experience.
Adria BridgesLack of communication on turning the vehicle in!!!!
Landis WilliamsI noticed a hand truck in the truck as well as blankets. I never seen that before, it was nice to know if I needed them they was there.
Sandra FinleyMs Kim was very helpful and very kind
Ted CochranThe nice young lady that assisted me was PHENOMENAL! Very friendly and sociable. She explained everything clearly. She's a true asset! P.S. Give her a raise!
Shawn MatalinoVery friendly and helpful.
Ted CochranKim was excellent. She really worked with us on getting a truck on short notice.
Thomas BoboI do not appreciate that square footage of the truck is occupied by extras from U-Haul. If I wanted a furniture dolly, I would have rented one. I don't appreciate having to load things around it and around the bag of blankets on the wall that can't be removed. U-Haul is misrepresenting the square footage of the truck because U-Haul has decided to occupy some of the space that I paid for.
Arthur RameyKim was very helpful in making this experience easy and was very informative.
Robert StrawhornKim is an amazing business owner and person! Great service as well as useful, equipped, and super clean business! I love this place and highly recommend it to anyone needing storage and moving assistance!
Tasha JonesVery easy and quick.
Michael OwensKim fits perfectly with u-haul. Can't find a better person. Always smiling always ready to help.
CHARLES MEAGERvery positive
Cyrus RogersKim does an excellent job managing the truck rentals. I would wholeheartedly recommend this location! I do find the U-Haul website to be very challenging as it relates to rentals, so that's an opportunity for improvement.
Joel CovarEasy process very sweet lady working the morning a pickup Excellent customer service.
Shakenia RobinsonNothing! Kim is awesome. She is very polite and knows the business.
CHARLES MEAGEREverything was fantastic. Of all the times I rented a U-Haul this was the best experience I ever had.
Tom HessNothing! You can’t improve a wonderful experience!
CHARLIE KRULICI had a problem with my reservation because the online system made a mistake on my dates. I had to accept a smaller truck that forced me to make additional trips. The store rep was very apologetic and accommodating which made things go more smoothly.
KEVIN NEALVery customer focused and helpful management.
ROBERT GUSTINKim, the person that helped me, went above and beyond to help me. She was very knowledgeable and made it a pleasant experience.
CLAYTON CANTRELLYou did a wonderful job. You were easy to communicate with and has service with a smile. Thank you for all that you did.
KAREN GRAYWas impressed with the service. They went above and beyond to ensure we had the equipment needed to get our car back to SC after it broke down in TN. Would highly recommend this location.
MATTHEW BERESH-BRYANTI was charge an extra 20 because no one explain to me that I had to be back at a certain time
William ThompsonVery clean office. The family that runs it were very nice and easy to deal with. Unfortunately we needed and had requested a furniture dolly, but wasn't notified until we arrived that there wasn't one available. Had to buy one to move a heavy piece of furniture. They did try to find one at another store but were not successful. Added about an hour to our trip.
Benjamin HolmesNothing. Everything worked as needed.
JONATHAN MCKEE