Excellent service à la clientèle
Kathy F.
Customer Reviews for Patio Market And Hardware
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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It was a pleasure doing business at the location. The staff was knowledgeable, friendly.
Judson S.Great service and very helpful!
David L.Very helpful and very friendly.
anthony P.Helpful very kind and accommodating
JANEL P.Very helpful. Process was easy. Already setup my next rental.
David L.Top notch. Very convenient.
Ray M.Excellent customer service!
ROGER DANIEL L.Great service!! No problems with the truck. These guys are really nice and take care of you.
Eric C.Truck had an exhaust leak, French fries in the seat, lighter on the floor. Dash/cup holders dirty. Paid for a small dolly/hand truck and it wasn't there.
Stefanie L.Easy access for us thanks!
Elmer D.Fast and easy service! The store clerks were very friendly and attentive
SANDRA L.Great vehicle. Highly recommend using U-Haul.
Doug F.Communication between the workers, I returned the Uhaul 5pm the previous day, get a call the next morning stating I still had the vehicle. I never recieved a final bill through email as stated.
Daniel B.I personally don't think there is anything you need to change but I can only speak for my experience thank you..
Richard M.Great help with hook up to truck. I called them to let them know of delays on return. Very helpful.
Don C.Friendly helpful staff. Nice equipment
William H.This location is great when parking a U-Haul truck due to the large open area and I fences or obstructions. The downside is for mobile pickup users, there is no internet access or service at this location which makes filling out the mobile applications nearly impossible. Definitely a great location for in person pickup and dropoff.
Mason F.Was a new truck that worked great and was very clean!!
Michael C.Excellent service, I would use it again, great staff.
Michael M.Great staff. Very helpful. Have rented there before. Will rent again.
Ray M.Joe at Patio was excellent. Thank you
Brian A.The guy who rented me the truck was cool and the guy who I dropped it off to was a complete dick head..
William J.This location was probably the best customer service experience I have had with u haul. It's a small location but treating people well goes a long way. I highly recommend Patio Market, an overall perfect experience
ADAM GREGORY W.Always professional a pleasure to do business with.
Keith G.Very friendy people at this location. He was patient during our changed of trucks., from a 15ft to a 20ft. I'll be back again next time.
robert H.Easy in and out. Good people.
Brent C.Great location, friendly staff, would not hesitate to use again and recommend!
nate J.My 2 original pick up sites had no truck for me the day of pick up , had To go to this , pick up site, big hassle, no compensation but 50 off a 800 and some dollar bill. And turned the truck in 2 days early, no compensation for that, seems like I got ripped off .
Randall K.Very helpful and flexible
Perry C.Original location canceled my reservation, causing me a lot of logistic problems, they wouldn't help me out, with finding what I needed,I had to call main number, and go to another location 20 miles away. Did I mention I came from Chicago, pickup in Taylor Michigan by detroit
Dan M.Excellent customer service! I will definitely use them again.
Arthur B.Great job, very helpful.
JEFFREY A.Nothing except to inform customer that a cash payment will be met with a deposit
Sean S.Just keep doing what you do
Melanie C.For this location, not much. For the vehicle, the prior user needed to have swept out the back.
Kenneth B.Convenient location, friendly service, help full hookup.
KeithW F.Staff was nice and knowledgeable. Internet or connection to chenk in and pay was down and took longer than should've. Return was easy and fast.
Kirsi R.They are the best
kenneth H.Guy was rude . Quite the asshole . Pricey as well 100 bucks for 24 hrs plus gas for a van . Never again !!!!!
Eric M.When we returned the vehicles there was a man that stood and stared at us and then watched us as we were leaving. When my wife finally rolled her window down and asked if he needed something he said no and walked back into the store. I'm not sure what his story is but it made us uncomfortable.
Keith R.Staff was awesome. I rented a truck on Friday and returned on Sunday to rent a trailer. Both visits were smooth and quick. Definitely recommend.
KEVIN D.Very easy, convenient drop off location
aaron B.They were very helpful and knowledgeable about the equipment and all the things that we needed to do the job at hand. Thank you so much again.
JACOB ODELL G.I never rented any U haul this week, I'm not sure why I received another customer receipt
KAREN JEANNETTE W.Windshield wipers need replaced bad on unit I rented Otherwise no problems
SCOTT MICHAEL C.The manager was so rude! Talked down to me a lot. Then I tried to return the truck but him talking to someone with me right there and shouting was more important. The uhaul was fine itself, but the location was terrible.
MADASYN MAREE B.Lend trucks that actually run well and not overcharge for gas.
ANTHONY GERARDO C.Can't think of anything. 👍
CRAIG LOUIS C.