Cornell was unprofessional, very short tempted, nasty with awful customer service. There was a technical issue with the app when I uploaded my drivers license. I asked Cornell for help because the app said that my license was uploaded successfully (although it did not upload on his end) and he steered at me. I asked for his name and he immediately he threw his hands up. Teddy on the other hand jumped right in. He exercised patience and help complete my reservation. He apologize for Cornell's behavior.Michelle L.
Customer Reviews for Payless Car Rental
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Philadelphia, PA 19116
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 5h pm
- Sam : 8h am à 12h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
I needed GPS for my travels and there was nowhere to put my USB when my phone battery drained. There was however an outlet so be sure to have the box as well because there is a plug destination. Happy travels.tonya W.
I originally reserved a cargo van from the UHaul of Bensalem online and scheduled for a pick-up of the van at 2pm. When I arrived, I was told there was no van and I had to go to another location. If a van is not available, then it should show up online or get me a notice ahead of time. The 2nd location as more helpful.Noel A.
Le client n'a pas laissé de commentaire.rosalyn L.
Give people money back when they return equipment earlyKADIJAH L.
Le client n'a pas laissé de commentaire.Nazarii S.
Le client n'a pas laissé de commentaire.Stefanie E.
Le client n'a pas laissé de commentaire.Kathleen W.
Le client n'a pas laissé de commentaire.Mukhammadsoli Y.
well behaved executive. Thank youRays K.
Le client n'a pas laissé de commentaire.Tyrone D.
Le client n'a pas laissé de commentaire.Jaclyn M.
You are excellent location and people, for me the best place.HÃ©ctor F.
Courtesy ride. Spending over 2 500 $on a rental and having to provide transportation to pickup was disappointing.Peter T.
Le client n'a pas laissé de commentaire.Dorvil Naikah L.
The office staff was extremely accommodating and ensured all my needs were met. Quality employees like this are hard to come by. I will be sure to make this location my first choice for our future rental needsRichard B.
Le client n'a pas laissé de commentaire.John L.
Mike was very nice and cargo van was perfect size!LISA M.
Great crew there. Big ups to them.troy C.
Le client n'a pas laissé de commentaire.adriano S.
Le client n'a pas laissé de commentaire.Katrina B.
Le client n'a pas laissé de commentaire.vito G.
Le client n'a pas laissé de commentaire.Hope B.
Le client n'a pas laissé de commentaire.James S.
quick service in and out love this placerobert H.
Le client n'a pas laissé de commentaire.Zhen J.
Michael was extremely helpful and very friendly and professional.Robert Y.
MICHAEL WAS EXCELLENT AND WENT OVER EVERYTHING VERY DETAILED I WILL RECOMMEND IN AND OUT IN NO TIMEmariya K.
Quick friendly service Steve is awesomeTROY C.
Le client n'a pas laissé de commentaire.Lindsay J.
Michael was great! Thank you!Angela P.
Mike and Brianna were very pleasant and made the transaction seemless, the truck was piulled up for me and the process was very thorough, HIGHLY RECOMMENDvolodymyr K.
Excellent customer service.Michael S.
Le client n'a pas laissé de commentaire.JEFF E.
Mike was very professional and personable. Did a very good job.Karl L.
Staff was kind, helpful and very efficient. No complaints; very pleased.bruce W.
Le client n'a pas laissé de commentaire.thomas M.
We really enjoyed renting from our new friends Mike and Steve. And will rent from them again polite and very professional.Waynette N.
Le client n'a pas laissé de commentaire.Joseph S.
Surprisingly helpful staff and a real quality experience all aroundRichard B.
Le client n'a pas laissé de commentaire.john P.
Le client n'a pas laissé de commentaire.jackie S.
Le client n'a pas laissé de commentaire.robert T.
As far as i am concern; all is well, PS stay-as-isSalvatore S.
everything was greatCharles P.
Super nice people at Payless rentals.Stephen L.
Michael was very prifessionalchris M.
Le client n'a pas laissé de commentaire.Eric S.
Please make it more clear up front and with every email/text, that the pickup location may not be your first request.Jessica E.
Mike Marconi helped us with our rental & he was extremely pleasant & professional. The process was quick & easy.timothy H.
Pick up was not my preferred location. But the actual pick up was quick and painless. Would recommend.ARTHUR O.
I was in and out very quickly, I will come here again. Michael was professional and pulled the truck up made sure the gas was correct and very thorough. Made my daygregory M.
Le client n'a pas laissé de commentaire.melissa D.
Le client n'a pas laissé de commentaire.barry C.
No problemsSALVATORE S.
Very friendly and courteous. Will be back again when I need a truck.Michael C.
Very friendly and helpfulJERRY W.
Both Mike and Steve were very helpful as I needed a truck last minute, in and out in what seemed like minutes very professional. I will be backpablo A.
Le client n'a pas laissé de commentaire.TOM O.
Le client n'a pas laissé de commentaire.Christopher K.
Very friendly and helpful staff!Alex D.
Le client n'a pas laissé de commentaire.Curtis H.
There really isn't anything you can do to improve their impeccable service. The gentlemen who helped me were polite, quick and eager to please. The cargo van I rented was well-maintained and ran beautifully. I will definitely rent from this location in the future.KATHRYN K.
Be thanks to Michael for being such great help to me!Marcus M.
The service was excellent, in and out as I was in a rush. Michael was very professional.James S.
Le client n'a pas laissé de commentaire.steve petro P.
Le client n'a pas laissé de commentaire.Michael W.
i returned the equipment in the date of contract, but U-Haul charged to my card a fee of 90 $supposedly because i returned late the equipment...carlos M.
Michael was very helpful sorting out the contract drop off location issue,as was Lisa from the call center. When the drop off location issue couldn't be changed in the computer, they put me on the road with a pen and ink change and their names for contact if there were any issues in Florida.Edward R.
Nothing as far as I'm concerned! The staff was courteous and professional, and even warmed up the vehicle and pulled it around to the front of the building for me! They were great, and I'll rent from them next time!joe M.
Service was excellentMichael M.
one man shop and will not take cash wow cash is no longer any goodTHEORDORE S.
Michael was more than helpful with everything concerning our rental. Would definitely return and recommend to anyone. Thank you Ed & Liz ClarkEd C.
Good guys that rented me the truck.TROY C.
Le client n'a pas laissé de commentaire.Takiyah T.
Le client n'a pas laissé de commentaire.daniel G.
Le client n'a pas laissé de commentaire.cuong L.
Michael was great, in and out in just minutes. Truck pulled up for me excellent experiencejoel E.
Le client n'a pas laissé de commentaire.Elizabeth F.
Le client n'a pas laissé de commentaire.Joseph Z.
Le client n'a pas laissé de commentaire.lana F.
Le client n'a pas laissé de commentaire.Erin W.
The vehicle had a drinking straw and other debris in the cargo area.Michael S.
we did an after hours drop off and our card was charged yet again for another 40 $because the gas line was not at exactly half. The employee i spoke with to get clarification wasn't helpful and was rude. Will never use Uhaul to move in the future.Way too much money.Tyrone U.
Nothing. The trailer was clean and in top notch condition. Thank you so muchMichael C.
Process was quick n easy excellent customer service will be back whenever I need a truck again........plus they have car rentals here at this location a PLUSwinifred R.
Le client n'a pas laissé de commentaire.rod H.
This place was great. Our sales guy, Michael, was professional, personable, and efficient. And we got a brand-new truck, on two hours' notice! Couldn't ask more.lewis B.
Le client n'a pas laissé de commentaire.Scott A.
Le client n'a pas laissé de commentaire.Yevgeniy K.
Le client n'a pas laissé de commentaire.Bryan R.
Le client n'a pas laissé de commentaire.samuel S.
Great rental experience very accomidating.Maureen A.
Le client n'a pas laissé de commentaire.gerald D.
Great service Michael and staff took care of everything. Made while process easyLeon C.
Michael was helpful and the rental was done quickly and efficiently, will recommend to othersfrancis B.
Le client n'a pas laissé de commentaire.David D.
Le client n'a pas laissé de commentaire.Jeremy G.