The only person who knew how to handle the rental was out. This caused a long delay during pick up. I rented both the utility and furniture dollies, they had neither. I had to go home and pick up my own utility dolly causing a further delay. I was able to complete cleaning out my deceased father's room before the drop off time. On drop off I gave the keys to the person that I picked them up from. The next day (my father's funeral) I received an email from U-haul saying that I had not dropped off the vehicle. I explained the situation to the rep who contacted me by email and they were able to call the pickup location and confirm the vehicle was dropped off on time. I'll never use this location again.
Gemma G
Customer Reviews for Payless Car Sales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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Luis was very helpful.
Joseph J