Customer Reviews for PCW Appliance
(U-Haul Neighborhood Dealer)

57 évaluations

1309 Hwy 501   Myrtle Beach, SC 29577

(843) 353-4910

Heures

  • Mon–Sat
    De 9 h am à 5 h pm
  • Dimanche
    Fermé
Heures d'ouverture spéciales
  • 12/24/2022 - 12/25/2022: Fermé

Services dans cet établissement :

Pour nous contacter

(843) 353-4910

1309 Hwy 501
Myrtle Beach, SC 29577

Services dans cet établissement :

Heures

  • Mon–Sat
    De 9 h am à 5 h pm
  • Dimanche
    Fermé
Heures d'ouverture spéciales
  • 12/24/2022 - 12/25/2022: Fermé

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

GEOFREY R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

wynne W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric O. 
Évaluation :
1

This is likely one of the worst customer experiences I have had. First, there was no one there to assist with my return. (And you changed the return location for me to go to this place that was far less convenient than closer locations to the unloading.) The lady that was there stated she didn't know anything about U Haul - she was just answering the phone - and she didn't know if the lady that handled the UHaul would be back. I asked her to call the owner of the establishment - she refused to do so. I simply wanted the truck checked in to be relieved of any further liability. That didn't happen. And she stated she didn't like my attitude - I am the customer asking to be treated as if being the customer means something. If you are going to allow franchisees to operate in this manner, WOW!!! And inconvenience the customer as much as possible - WOW!!! Next stop YELP. Eventually perhaps the message that customers deserve to be treated as such will rise to be heard by upper management at the company.

Allen M. 
Évaluation :
5

Great job Keep it up

omar E. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

heidi A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marvin B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carolyn A. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Phillip H. 
Évaluation :
1

Charged for 6 gal of gas when I filled tank to the level I received the truck.

frank S. 
Évaluation :
2

They wanted to charge a deposit because my bank card was coming up as a prepaid. I always use this card and was never charged a deposit. They were closed at 6:45 and there location states 8pm. They clerk did not advise us of this early closure.

Josue M. 
Évaluation :
5

Rien

denisa H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Justin D. 
Évaluation :
5

Friendly, helpful staff!

Michelle A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

christopher S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Doug B. 
Évaluation :
1

Could not get the lock open. Location also put two keys in my lock box. Made me bring one back because it was for another vehicle. Disrupted my trip and had to spend extra gas and mileage.

Jason K. 
Évaluation :
4

Truck leaked at the front of the storage area. Multiple wet possessions

Valerie T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brad L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MICHAEL D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wayne P. 
Évaluation :
4

Truck was in great mechanical and exterior condition. Interior was sandy but this did not greatly effect experience. Very nice and helpful service at front desk inside while picking up. Would rent again.

Dylan G. 
Évaluation :
1

The truck I picked up had a check engine light on that the location said was never there. The air would come on when ever it wanted and shut off too. The truck was dirty had a miss in the motor and I had to fill it up 3 times which is crazy when a full tank is suppose to get you 400 miles and I was only traveling a little over 600. U haul is going to owe me money back I have receipts for all the gas during the move.. please the air was a big factor when it was 90 degrees that day …

Genaro B. 
Évaluation :
5

The only compliant I had, was the radio didn't work, everything else was great, the young lady that checked me in was very helpful and friendly

MARY P. 
Évaluation :
3

Nice staff. Would use again.

Gary G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Katherine F. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

mike D. 
Évaluation :
1

When arriving late at night we took a Lyft to pickup the truck from the airport. I started the pickup process and when I got the key from lockbox I tried to open the truck and it was the wrong key. While I was on hold for U Haul an employee pulled in and called the person in charge of the rentals and she said over the phone there was nothing she could do and that we just had to cancel the reservation and find somewhere else to get a truck. We just flew halfway across the country and were told basically oh well. We didn't have another car we were relying on this truck so we had to get another Lyft and get a ride back to our condo and when speaking to a U haul rep she said I could go back the next day to get the key which I did. When speaking to the lady that was supposed to put the key in the box she stated there was a snake by the boxes and that is why she didn't put it in. Now wouldn't you let the person know that is renting after hours know that the key is not in there so we dont have to figure out what to do at 11pm in a town we are.m not familiar with? I spent almost the same about of money in Lyfts getting there and back a total of 3 Lyfts just to get the truck. Really not good customer service. Just didn't seem like they cared.

Zachary S. 
Évaluation :
5

It was okay it was hair everywhere

BRIANNA G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Lawrence S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mike E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Will H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

alyssa pietro G. 
Évaluation :
2

Went to return truck before place closed (a hour before posted time of closing). Still had to do after hours drop off .

Meghan J. 
Évaluation :
5

The process from start to finish was amazing! Thank you for how easy it was!

Michael L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARY F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MASAYUKI S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephen B. 
Évaluation :
5

Merci

robert L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Candace B. 
Évaluation :
3

The truck was old and not taken care of ! Which intern we had a blowout on the first day and I had to wait four hours for the repairs. So frustrating!

Don A. 
Évaluation :
5

Excellent Customer Service! I am 76-years old and I haven't moved in 20-years and I'm a Handicapped Widow now and didn't know that I had accumulated sooo much stuff...and from the beginning, they helped me get signed up to make reservations...then, they followed up next day when I called for help with "Mover Helpers Guys"...Well, I would've given up, if they hadn't been Sooo Patient, Kind and Helpful...and You'll be very Happy  like me!

Delcenia C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andre H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

shanda A. 
Évaluation :
4

Very helpful and friendly staff.

James L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jody A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Victor F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Leila H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Regina Q. 
Évaluation :
3

Allow the customer to return the truck to the closest UHAUL

David M. 
Évaluation :
5

I hope we can drop off this saturday at this location. It was easy to find close to a gas station so we could fill up again. Lady was very nice and helpful

Alexandra D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Perry W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JULIE P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LISA L. 
Non les évaluations ont été soumises pour cet établissement.

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