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Bren R.
Customer Reviews for Peace of Mind Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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I love working with Carrie. She is great and always helps me get exactly what i need at peace of mind storage
David G.Excellent service, attendant kind and efficient!
Sister C.Easy and quick process from start to finish. Friendly service. Will rent from them again
kevin G.nothing -- flawless
RONALD R.Used after hours process. Fairly easy and convenient. No personnel or facility interaction.
Kirk P.My experience at this U-Haul location was excellent! The customer service rep and I spoke to was very kind and considerate. I rented the vehicle for about 3 hours and I found the price to be reasonable. I would recommend this location.
Dolores W.Give the office manager a raise! She was awesome. Friendly, welcoming and SO helpful.
Linda A.My go to location! She ia veey helpful and extremely efficent. I have used thos location many times and will continue to! Thanks POM storage for always going above amd beyomd. W Valentin
Wessina V.The vehicle was clean and fully fueled. The representative was friendly and courteous! I will definitely rent from this location for any future needs.
Scott G.Great customer service and additional help
Andrew C.Struggled with the 24/7 pick up but got ahold of customer service and they took care of me fast, professional, and very kind. Above and beyond service.
Dylan R.The website process was more cumbersome then when I have used it previously. Kerri Jo who is the agent at the site was most helpful. Very kind lady. We use a uhaul every year. We will most likely go back there again.
Dawn S.Passenger door handle and drivers window crank knob would fall off when used. Truck was clean but has clearly seen better days as far as maintenance goes.
Thomas S.Na
Christopher P.Kerri Joe was so helpful. I would rent from this location again without thinking twice. Quick check in and check out at the end of the rental.
ALBERTO F.The day when I rented this truck it was dirty.
Frankie O.We always try to rent from this location. They are very professional and courteous. Always willing to solve any problems that arise. Highly recommend this location.
JOANNE K.Great customer service and overall experience.
Steven M.Great customer service!
NELSON A.Customer service rep onsite was very polite, friendly and helpful.
Michael H.Absolutely
ERICA R.Stay as good as you are.
Claire G.A perfect rental experience! No need to improve this location or its services and staff!
charlene B.Nothing.
CRAIG S.Easy pick up and drop off. Very pleasant stakk. Going back in September
WARREN L.Very good to deal with. Pleasant, helpful and answered all questions. Would use this facility again or suggest others to use.
ROSS C.Super friendly and helpful in the office!
JAMES A.Carrie was excellent and a joy too work with!!!! Highly recommend her and Uhaul!!!
David G.I would say nothing. Was 100 % satisfied with the truck and the service. Would use again and refer to a friend. Thanks for awesome service. Appreciate it very much.
JEFFERY D.Both of the people I spoke with at this location were friendly, informative, and made the process easy.
REBECCA M.Owner helpful and friendly. The facility was clean and organized.
THOMAS C.Very fast and efficient service.
JEFFREY P.Took the renting agent 2 times to get the agreement correct and it still wasn't right as far as drop off date. He had to call the 800 uhaul number 3 times and they still screwed it up. The truck was filthy, dried coffee everywhere and personal items left in cab. I should have charged YOU for a cleaning fee.
JOHN O.They were on time and ready to work!
LEANNE S.Keep up the good work!
CHRISTOPHER B.excellent service - will definitely go back when I move my son back to college in August.
RONALD R.Na
CHRISTOPHER P.Minimal people contact. Return procedure ridiculous.
VICKI R.Nothing everyone was great. !!!
JOHN R.The website wasn't working correctly for me to return the truck using my mobile phone. Other than that, everything was fine. The staff @ Peace Of Mind Self Storage were SUPER friendly & SUPER helpful. I will highly recommend this location to everyone I know looking for storage or truck rental.
Bruce M.I returned the truck after hours. No one was there
NATALIE M.Customer service was amazing. This location is the best. I wish I could remember the name of the lady that helped me but she was a great. The truck I had reserved was not available because the customer hadn't returned on time. She gave us a larger truck for the same price as the small one and even though this is standard customer police she was really apologetic and courteous!!! Such a supreme pleasure. Thank you for making this stressful moment go a lot smoother, you're the best.
JASON R.Good customer service
John J.We had to change the size of the truck after realizing the one I picked wasn't going to be big enough. They were able to get me a bigger one right away. They always have excellent service.
JERE B.Just some better directions for drop off. You guys obviously have a great system, but I didn't know how to deal with extra charges. I inadvertently went through a toll that didn't have a cash lane, and I don't know how to deal with the charge.
william A.There was an empty cigarette box underneath the seat. I got the truck on full tank of gas used less then a quarter tank of gas and was charged $34 for gas plus an extra rental fee. The guy in the office wasn't really pleasant. I am unsatisfied and confused with this service. I rented u-hauls from other places and will not use this location again.
Neomi R.Carrie, at Peace of Mind was wonderful! She was SO helpful! She never tired of my questions! A+!
James H.