Worst truck I have ever rented. They should not have rented it. I will never use uhaul again! The truck was dirty had trash in it. None of the fluids wete checked. It broke down and had to get a transload.
Robert T
Customer Reviews for Peddlers Pawn
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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merci
Steven LI did the mobile app pick up my truck, didn’t see the inside or talk with Uhaul person.
Cathleen HI am going to say that whoever you "modeled" the driver seating position(s) after must not be any taller than 5"5'. I am not very tall myself, 5"9' & it was horribly uncomfortable to drive. Once the seat was scooted away from the steering wheel there was still 3-5 inches of empty space behind the seat that is just being wasted. The position of the pedals as well. The whole inside cab needs to be altered from the way it is.
Christi EDrop off was very easy. Keep up the good work!!
Cheryl HGuy was slow as heck inspecting the truck. He came in finally and informed me I was being charged for being low on fuel. My truck was picked up with 3/8 tank and returned the same fuel amount. I took picture of dash that clearly shows amount in tank at return. The guy didn't offer me any receipt for the extra fuel charge nor even tell me how much it was! I'm very upset over this. When we spent $2100 to rent this truck one way and then have this BS I find it unacceptable. The guy was unwilling to do anything!
Chris CThe owner was really nice and fun to chat with. His customer service skills are great!
Stephen AAlways great service at this location
Ron AI had a very good experience both I rented with haul from the same location.
Sandra GVery friendly owner and staff
Beverly CI rent ur trailers a lot an I always bring the back clean an I wa bout 45 min late awas charged for a whole another day but that's my fault the cleaning fee is not right I swept an cleaned it out so I'm very dissatisfied that I was charged for cleaning when it was returned clean I will never go back to that location
David WGreat service the guy who helped me was very friendly and helpful
Edward SEverything was great. No improvements needed
Peggy PThe people were nice and friendly but didn't do the typical walk around which I found strange. The radio on was stuck on 1 (loud) volume, would not change channel and would not turn off. Otherwise everything was good.
Sarah RVehicle and car dolly ready and waiting. Very nice gentleman working at Peddler's Pawn who went over the vehicle and provided details on car dolly usage.
Lawrence DYour prices are way to expensive for a tow dolly when I can rent an entire truck from you for 19.99. This is not the locations fault they did great and went above and beyond this is uhauls problem.
Virgil HLADY SENT ME TO ANOTHER LOCATION TO PICK UP THE TRAILER AFTER CONFIRMIMING BOTH AT ONE LOCATION. SHE STATED THE THE FUEL WAS FULL .....NOT TRUE, I WENT TO THE FIRST LOCATION FOR FULL LESS THAN 1 MILE AND FILLED THE FUEL TANK. IT COST ME $57 US DOLLARS. AS I WAS PICKING MY TRUCK UP. A YOU GUY WAS RETURNING A TRUCK AFTER HE RENTED IT, AND DROVE SEVERAL MILES AND WAS NOT CHARGED FOR ANYTHING. THIS LOCATION IS NOT OPERATING PROPERLY.
B AFix their computer uplink. The computers were not hooking up.
randolph fI don't see how you can improve on anything. I'm totally satisfied. Merci encore.
Virginia JDrop off location was top notch.. friendly and helpful
Dustin THad to go to 3 places to get a trailer despite an early reservation. Lights on trailer stopped working and had to run with my flashers on for four hours
J GVery organized, efficient and pleasant.
Martha CVery nice and curdeous thanks
WANDA RWe ended up dropping the truck off same day, just late at night. Couldn't find the drop box for the key so we decided to just park it and take the key with us to return in the morning. I was woken up the next morning to a phone call from a very rude irate employee from the store stating the truck was left without a key. When I tried to explain that I didn't see the drop box he immediately cut me off and rudely said that it was on the garage beside the building and didn't understand why I couldn't find it. (Again it was dark, the garage is dark colored and not illuminated well). I apologized to him and told him I would be there in ten minutes. Upon arrival I apologized to him again and explained to him that the website hadn't worked for me all day to check in upon pick up, verify the conditions after getting the key, or to check the truck back in. He told me that he would deal with it. The truck had less fuel in it than the contract stated upon pick up and was filled back to that point. I made sure the truck was clean before returning it as well. I attempted to call uhaul when I left to make sure I wouldn't be charged the $20 for them having to check the truck in or for the fuel that wasn't in there when I got the truck. I got an email five minutes after leaving the parking lot stating I was charged for fuel, the truck being dirty, and a check in fee.
Jordan M