Évaluations des clients Pemberton Insurance

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Pemberton Insurance

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Kokema B. le

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I was lied too and over charged and no resolution for getting my money back. The worse and i will never recommend that location I went to to anyone else!

david d. le

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The trailer had decent tires (no spare) it was swept out and the lights work but the trailer was really old and banged up a little. No tongue stand made the trailer very difficult to detach, especially when loaded. I also would have really liked to have a way to have locked the trailer to the vehicle, as we traveled cross country and had many stops. Also, the tags may have been expired (not sure if the requirements are different for trailers with Texas plates). We measured out an area to ensure the size of trailer was right but didn’t realize the door was too small to fit some of our things. The man here was helpful but seemed easily annoyed with questions and tried to hurry us out. Last thing is, we asked for a form showing existing damage to the equipment, like most rentals offer. We were told there is no form and we couldn’t have one. This made us feel like we might get charged for existing damage upon turn-in (which didn’t happen, but that’s not the point).

KISHLA J. le

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This location needs to have more than one person working in there at a time. My pick-up experience was not a problem, it was extending my rental time and returning the truck that caused me problems. The guy left earlier than the store stayed open and left no sign saying that he would be gone, therefore I had to call corporate and get an extension. The next business day when the place opened at 9a.m., myself and 2 others customers arrived and it was going on 9:30 and he still hadn’t showed up. I had to handle business with the corporate office. This location needs more than one worker that is what can be improved and even if there was an emergency he had to deal with, he could’ve left a note stating he’d be gone for the day. U-Haul needs to do better!

AKEEM A. le

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I was treated with first and master class service.

Terrence s. le

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Great staff

Matthew P. le

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Le client n'a pas laissé de commentaire.

Kathy S. le

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The representative was incredibly rude. Not at all interested in reconciling a dispute between what I was quoted and what he was charging. Didn’t have the appliance dolly I reserved. No apology just that it didn’t come back so he didn’t have it. I would use u-haul again but I will make sure to tell anyone that will listen to avoid this location. Moving is stressful enough without the added hurdles rude, unhelpful associate.

Ana D. le

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N/a

Colleen E. le

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Le client n'a pas laissé de commentaire.

Joshua G. le

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Le client n'a pas laissé de commentaire.

Anthony W. le

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Early hours for return

Tamra M. le

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Le client n'a pas laissé de commentaire.

Eleesha E. le

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Great service

Dominique E. le

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Le client n'a pas laissé de commentaire.

ursula d. le

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I like the location was convenient, the person working was very professional and helpful. I will use this location from now on. Thank you

Bobby t. le

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Le client n'a pas laissé de commentaire.

Danielle Q. le

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Guy was already outside waiting for me to drop off the trailer pulled right into the spot to drop it off guy emailed me my receipt. Only took about 5mins for the whole ordeal

Patrick V. le

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Le client n'a pas laissé de commentaire.

Latoyna H. le

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This guy upon calling did hang up the phone on me and tried to say he didn't was trying to share my concern with him he was very uncaring and unconcerned about my concerns when asked to speak to manager he quickly cut me off to say he owns the place and he is all l get and that's that was his attitude towards me l have made up my mind l am removing my things from storage capacity and never deal with uhaul again after being treated like a non factor l would rather pay more and get treated with respect thl l have never experienced anything like this

MANUEL T. le

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Le client n'a pas laissé de commentaire.

Michael D. le

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Le client n'a pas laissé de commentaire.

ROGER A. le

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Le client n'a pas laissé de commentaire.

CARMELITA G. le

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Le client n'a pas laissé de commentaire.

judith p. le

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Le client n'a pas laissé de commentaire.

Richard F. le

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The rental agent was great to work with.

Victor W. le

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Le client n'a pas laissé de commentaire.

Sanghun B. le

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Customer service was absolutely great. He was professional and knowledgeable. I was able to go in and out to pick up and turn in the vehicle with no problem. Really helped remove stress on my move.

Elvis R. le

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Le client n'a pas laissé de commentaire.

LUWANA L. le

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Le client n'a pas laissé de commentaire.

Lynwood R. le

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Le client n'a pas laissé de commentaire.

deron r. le

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Le client n'a pas laissé de commentaire.