Customer Reviews for Pencar Showroom LLC
(U-Haul Neighborhood Dealer)

37 évaluations

6811 S State St   Midvale, UT 84047

(801) 255-9302

Heures d'ouverture de l'établissement

  • Lundi au vendredi :
    10h am à 12h pm / 1h pm à 5h pm
  • Samedi :
    10h am à 12h pm / 1h pm à 4h pm
  • Dimanche :
    Fermé

Services dans cet établissement :

Pour nous contacter

(801) 255-9302

6811 S State St
Midvale, UT 84047

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lundi au vendredi :
    10h am à 12h pm / 1h pm à 5h pm
  • Samedi :
    10h am à 12h pm / 1h pm à 4h pm
  • Dimanche :
    Fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

Nancy B. 
Évaluation :
5

Awesome experience! Quick drop off and simple checkout.

Frank H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Javier Esteban L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Dave M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gretchen S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Timothy W. 
Évaluation :
1

Have the location provided to pick up the rental truck before we call to verify the truck was available. Train representatives at your pick-up and drop-off locations.

Sharon D. 
Évaluation :
5

Great experience all around

Gary P. 
Évaluation :
5

Great service!!!

THOMAS L. 
Évaluation :
2

The original pickup location on the app was incorrect, I had to drive across town to a new location. bad experience

Tanner W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David A. 
Évaluation :
5

Very professional and courteous.

Keith K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David C. 
Évaluation :
1

I was charged more then what was quoted! So upset and will never use UHaul again!!!!

Thongpraseurt K. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Dylan P. 
Évaluation :
2

The check in process on my cell phone was way too complicated!

Brenan J. 
Évaluation :
1

They did not put the blankets in the truck that I had asked for. They were extremely unhelpful when I arrived and I told them that I am not computer savvy and had not registered on line. It was not until I became very frustrated with the online process that they FINALLY made a phone call and got me on my way.

Sally T. 
Évaluation :
2

There was not any one there when I went to get my rental. I had to wait for over 40 minutes. The interior of the vehicle was dirty. Also the customer service when I dropped off the car didn't give me the proper instructions for the after hours drop off. This caused confusion when I brought the car back early but was charged for a late day that had to be refunded.

ERIC S. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Nate S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BOBBIE S. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Chris L. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

John T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

PAUL V. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Sophia H. 
Évaluation :
4

There was no one at the location when we showed up and it was during business hours. We had to wait for 10 minutes. Staff was friendly and helpful when they did arrive. For a long distance move it would have been nice to have cruise control.

Daniel S. 
Évaluation :
1

The truck was dirty so dirty that I had to pull over and clean the stirring wheel. I called in and complained about the owner he was abrupt with yelling at me and foul language. The owner was hitting things and sent my movers away. It was an awful experience and I needed the mover's help because I had just lost my son and staff.

Heidi B. 
Évaluation :
3

I was overcharged and the information given was incorrect. Very frustrating dealing with management

Vivian L. 
Évaluation :
2

I was scheduled to pick up the rental at 10 AM. The place didn't open until 10:10. The individual that opened the business (older gentleman, the father) then did not know how to get us checked in and we had to wait for his son to come, who didn't show up until 10:15. By that point, there was at least five other individuals there to pick up UHauls. When he finally got to me, the truck and auto trailer were not set up and ready to go. I didn't leave until 11:20 AM. That was an hour too long. The individual who helped me (the son) was polite and helpful, which I appreciated. However, The process felt very slow, unprofessional, and unclear. The truck's left front tire clearly had tread problems. The steering wheel had to be turned left to go straight. And the truck shook a ton when it drove more than 65 MPH. The truck alignment and suspension clearly needed work. This was particularly troubling as I was driving the truck almost 1300 miles.

Tucker R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Brent P. 
Évaluation :
5

They just alot of fun to work with and nice, no hurrying to get us out took their time to explain and show us everything..they we're awesome I'll do business with them again and recomend them to friends

Chelette B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tracy P. 
Évaluation :
5

The uhaul was returned late, so we had some delays, but they were very accommodating and helpful.

Bailey K. 
Évaluation :
5

Air Condintioning did not work

Robert B. 
Évaluation :
1

Owner never had me sign a contract and stated he would email me the receipt. When I received it, he had charged me insurance when I stated I didn't want it and he forged my signature on both the contract and the credit card receipt.

Brett J. 
Évaluation :
5

The second ID part of the phone rental process is awkward. Most people ignore calls from unknown numbers these days so that didn't go smoothly.

Scott L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

BENJAMIN D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alysha B. 
Non les évaluations ont été soumises pour cet établissement.

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