Évaluations des clients Pennsville Auto

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Pennsville Auto

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Anthony D. le

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Le client n'a pas laissé de commentaire.

Debra M. le

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I had a terrible experience I was told that I could change my drop off site once I had the truck (very deceptive) just call a specific number to tell them where I wanted to drop it off. When I called the number after getting the truck this was not the case I would be charged $210 to leave it at the next location. So I reserved the truck called the 1-800# was told that was okay to change the drop off location just get the called the other number provided was told to get the truck then call back to update once I had it was told I would be charged a ridiculous fee this was the worst service and I would not recommend this company to anyone and I will personally never do business here again

Kimberly P. le

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I had pre-registered, and they couldn't find my reservation , their wifi kept kicking out so I couldn't do anything on my phone to pull up my registration. And I didn't receive the discount I had been given when I set up the pick up in the first place. When I returned the vehicle to the drop off location, my original registration was visible. So basically I lost the discount and they received a higher commission on the rental. Not impressed.

ANTHONY C. le

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Great service very friendly

Jeffrey K. le

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Personnel were rude and seemed like the simple act of returning a truck on a Monday morning was an inconvenience for them. I arrived before the U-haul guy and when he arrived was told that I should drop the key in the drop box. I preferred to keep it in my hand and turn it over directly to him so that if there were any issues we could have a face to face. After a dismissive grunt he filled out the paperwork and sent me on my way. There was no "good morning" or " have a nice day" nor any feeling that I was a valued customer in any way. If dealing with Pennsville Auto had been my only experience with U-Haul, in the future I would re-think my decision to go with U-Haul as a company.

Joe P. le

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The 6X12 trailrer i rented was/Is in dire need of a lube job on the overhead door. The left front wheel was bent. I do believe the surge braking system was not working at full capacity.. Folks at u haul need to understand there are 24 hours in a day. I was billed for four days when i had unit for 72 hrs.

MICHAEL L. le

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It is a repair shop that does U-haul as a side business... it was in a convenient location, but nothing else positive can be offered. I would not state anything negative about the personnel, therefore I won’t say anything.

Stacy R. le

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Le client n'a pas laissé de commentaire.

Michelle J. le

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Le client n'a pas laissé de commentaire.

william B. le

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Le client n'a pas laissé de commentaire.

STEPHAN S. le

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Le client n'a pas laissé de commentaire.

ANTHONY L. le

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Le client n'a pas laissé de commentaire.

Tyra T. le

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I didn't meet the U-Haul rep, I was allowed to drop the keys and the truck off, so that was easy enough.

Tracy R. le

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Le client n'a pas laissé de commentaire.

Zimmerman B. le

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Nothing. Very Helpful and Friendly

horace C. le

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Le client n'a pas laissé de commentaire.

Deborah S. le

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Le client n'a pas laissé de commentaire.

Julie V. le

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Le client n'a pas laissé de commentaire.

robert P. le

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customer service was weak. no explanations. just get in and get out. location doubles as an auto store, used car lot and oh yea, uhaul rentals. If you set expectations very low, you maybe surprised.

roy S. le

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Le client n'a pas laissé de commentaire.

Tomi N. le

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There was no line, but it took 20 minutes to get waited on to get the uhaul and another 20 minutes after checking out before we got to leave with it. The truck I chose online was a 17ft truck and they only had 20ft when I got there. The furniture pads and furniture dolly were double the price that was advertised when I was reserving my options online. It was inconvenient and expensive.

Julie L. le

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Le client n'a pas laissé de commentaire.

chris A. le

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Very nice exp. Would recommend this shop to everyone..

Judex J. le

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A NON SMOKING sign in the truck would make service better.

Melissa B. le

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$19.95 a day for 3 days turned out to be a total of $228.00. I won't rent another uhaul again. But the location for pick up was great.