Excellent service
Évaluations des clients Pepiniere Cite Des Jeunes
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Témoignages des clients récents de Pepiniere Cite Des Jeunes
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Du a un contretemp jsi du aller au depaneur sur Mgr.Langlois a valleyfield, j'ai appelé avant et on mas dit venir tout est beau on as plein remorque pret a prendre, a mon arrivée plusieurs remorque mais aucune accessible ( pris dans glace et neige) le commis ma dit c car un loue pas et m'a proposé aucune aide, jai du retourner a la pépinière ou comme d'habitude jai eu un excellent service. Résultat perdue environ 1h30 et plus de 50km fait inutilement 😡
C'était très bien comme ça Pas cher, simple et rapide
The truck had not been swept out. The cabin of the truck hasn't been thoroughly cleaned in some time. And I doubt that the truck had been sanitized between drivers, from the look of it, and the story that the GREAT clerk at the store told me. (He actually was great). He said the truck had arrived late last night and that he hadn't seen the truck. Also, we arrived an hour early for our truck but because of some misconfiguration the truck wasn't able to be picked up. I was under the impression that we had ordered the contactless "truck share 24/7" service, but apparently that's not the case. Again, the staff were wonderful and handled all issues. Kudos to them. Nice people, super friendly, and helpful. Honest thought - maybe running all of this crap through apps and computer systems doesn't work.
Repair the radio it was a long ride without radio but excellent service
Left the kees in mail box the truck's ate all well parked
Very bad truck with loose steering and bad suspension. No windshield washer fluid and no registration card. American truck with Arizona plate with speed in miles and very small indication in kilometer.
Service excellent
Best U haul rental I have had. Service staff was really nice and organized and the equipment was impeccable
fast and good service and good price
Great service and excellent staff. Highly recommend. Thank you!
Very courtois
Noting everything was perfect!
I had originally booked online a 10ft truck at Vent D Auto Gerry at 382 Grand blvd in Ile Perrot for 10 am. When we got there, the place was a dump. They did not know about our reservation and confirmed they had no equipment. We were very upset. I then called another location (Cité de Jeunes) and they were able to complete the reservation for us. We were very relieved and grateful since we had 2 men helping us that morning. In the future I will call Cite des jeunes first if I need to book a truck and not use the online booking.
Good service
After booking and reserving my truck at my closest pick up destination, I received an e-mail telling me I had to drive an extra 20 km to pick up my truck , maybe the site can let me know before I book with a payment that my pick up destination has changed, I would look somewhere else :(
Outstanding staff, they were super professional, helpful, polite, and gentel. I did my 2 truck reservations months in advance and didnt need to contact them back to remind them, absolutely great service!
The service was excellent. Very polite, professional and friendly! I will definitely use them again.
Excellent service!
services very well
Do not automatically add the CDW insurance without asking me after I booked online having not selected it.
Charges insurance even if you decline
Truck needed an oil change. Cab was filthy and by extension was not sanitized for Covid....not sure how you are allowed to rent non-sanitized equipment during the current pandemic. On the good side the service from the location rental was excellent and the equipment operated well.
Très bon service et remorque impeccable
Friendly staff, really helpful... Will rent again from this location in a heart beat.
There was a pair of used gloves in the truck, but the actual truck was very clean and service was excellent but with this covid virus make sure there is nothing left in the vehicules rented
I've rented from Pepiniere at least 3 times. Very satisfied with their service.
Top notch service, they were very friendly, helpful and went above and beyond to accommodate. Maria and her team are very professional, courteous, and willing and able to help. One hiccup, was the truck i ordered did not have a loading ramp...something that I expected to be part of the trucks' features.. They were super helpful in getting it switched. Ten stars!
Location was closed on day of reservation . Self pick up was a nightmare ! No code was given for the lock box , by fluke we ran into someone who knew the owner in the parking lot and called them. Owner clarified things remotely .Got our truck , returned it only to be told by self drop off app that our miles were lower than what we started with . Waited 25 mins on hold with U-Haul to clear it up. I would think twice about using this location when they are closed !
Great customer service, friendly and knowledgeable.
I was suppose to drop my truck in St-Polycarpe. According to your website, this location still offers U-Haul services. But it is not, so I had to drive it to an other place 15 minutes away. Please remove VD autoshop St-Polycarpe from your website.
All went well. One tail light burnt on trailer but all was good
Customer service at his best
Very friendly and accommodating. I recommend this location for service and rentals. Beautiful quality landscaping materials and florals as well. Thank you.
Le devant du camion n'avait pas été nettoyé et était un peu sale. La boîte n'avait pas été (bien) balayée au préalable et des couvertures non pliées jonchaient la boîte. Mais le service à la clientèle est excellent. Les représentants H-Haul y sont courtois et sympatiques et vous mette vite en confiance. Je recommande cette location sans problème.
A1. Keep up the good work. Will be back for my next project.
Thank you to La Pepiniere Cite des Jeunes for helping us.
I only thing négatif is that we are not able to out your site in french
All good!!! Very nice customer service and everything want well!!!
nothing everything was perfect
Vraiment insatisfait face au Service à la clientèle : Aucune courtoisie provenant de Marie-Éve ''air bête''. Même pas venue faire le visuel du trailer ni avant et ni après. Partie avec mon Permis de Conduire et Carte Crédit sans explication et l'ai perdue de vuel. Elle aurait au moins pu m'expliquer qu'elle devait aller à l'intérieur du magasin car pas de machine interac dans sa petite cabane !! Vraiment déçu. J'étais pris de court car sinon, j'aurais été ailleurs c'est sur...
Place was closed so had to do online return! was a field where we left the trailer so was okay!
The Price off the rental way to Much, abusif!!
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