Évaluations des clients Performance Towing & Repair

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Performance Towing & Repair

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Catherine M. le

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Le client n'a pas laissé de commentaire.

Mack B. le

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Le client n'a pas laissé de commentaire.

dan G. le

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Left tail light was not working. Had to use my own magnetic mounts to make the trip.

Brian S. le

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It was to far to pick up. Not the location I wanted

John W. le

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The utility dolly that I requested was not on the truck. As the location was closed on Saturday, there was no one to help. I tried to call the location on Friday to confirm the equipment, and left a voice message, but they never returned my call. The location now insists that the dolly was on the truck, and I am being charged. So, not only did I have to load boxes of books one by one in the rain, I'm now supposed to pay $75 for the experience. There should be a way for U-Haul to contact someone local who can help when things go wrong with after-hours pickups. Someone should have come to help with the missing equipment. And now I've found that, for today's U-Haul, the customer is not always right.

Evan M. le

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Le client n'a pas laissé de commentaire.

LuAnn T. le

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Very polite and eager to help.

DANIEL R. le

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Le client n'a pas laissé de commentaire.

Leslie M. le

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Le client n'a pas laissé de commentaire.

Robert F. le

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Le client n'a pas laissé de commentaire.

Kevin S. le

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Dropping off the trailer, the individual told me "put it over there". I out it where he asked, and waited for him to unhook. After 10 minutes, I asked, and he told me "I'm busy, you look able bodied. I don't unhook trailers". As I unhooked it, the trailer rolled forward, leaving a nice scar on the bumper if my truck. Absolutely a joke for a U-haul location. U-haul should consider closing this place down.

David B. le

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Although the location was listed as being open when I returned the trailer there was no one on site. The trailers were set in a field. It was sketchy.

Austin M. le

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Originally booked for Springville location, got a call saying they only had a truck in delevan but they'd cover the extra miles so that was fine. I get to the location and the online reservation method didn't work. The phone number provided for 24 hour assistance kept being ignored and sent to voicemail with no call back. I finally had to call uhaul to get someone to go through the process with me, who then tried to charge me $95 when online I was told $61 plus the insurance so $75 total, and she eventually just did the $75 after an entire ordeal.

chasity F. le

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Le client n'a pas laissé de commentaire.

gordon W. le

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Le client n'a pas laissé de commentaire.

john J. le

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I had to drive 20 miles out of my way to pick up the trailer that I had reserved in another location.

Brian B. le

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Always easy to work with and accomoating . I like working with them

DANIEL R. le

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Le client n'a pas laissé de commentaire.

Robert P. le

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Le client n'a pas laissé de commentaire.

Malachi B. le

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Claimed the truck wasn't clean and charged me. Did not inspect the truck while I was there. Gave me no receipt or paper indicating they checked me in when on site. Very unprofessional.

DAVID W. le

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Le client n'a pas laissé de commentaire.

LuAnn T. le

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No improvement necessary-can’t improve perfection!!

Norman L. le

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This location failed to provide me with a receipt stating that I dropped off the trailer. Said I would get an email which did not help since I had no internet in that area. I'm still waiting for a receipt.

Lesley D. le

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Catt county had a storm. Salamanca was in state of emergency. I reserved a uhaul from a location that did not have power, and in state of emergency area. I also had no power but needed the uhaul. I called Tonawanda, which a lady found the closest location that had a rental. She even called to make sure they had power. Performance was so nice and thankfully had a uhaul. Thank you!

le

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Will never use uhaul again horrible experience