Dropped off after hours but facility seemed acceptable.
Jenny K.
Customer Reviews for Perkins Seed House of Canton
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Both gentlemen were extremely helpful in helping me with my rental experience. They went above and beyond to help me get all the parts I needed to safely travel with the trailer.
Connie R.Be careful because the truck that you reserve me not be there when you get there they've experienced to me because they had a truck that was way too large and it cost way too much money out of my budget
AUDREA S.We did get a flat tire as soon as we got home before loading the trailer but they responded right away to fix it no hassle at all.
Casandra C.Process was seamless and professional,
Daniel B.I rented from both Perkins seed houses in havana and canton..they where all friendly and would definitely recommend renting from their locations
Sue H.Great job! Keep it up!
darry L.The night before our pick up, it was stated our reservation was confirmed. However when we arrived at the pick up location both the website and app did not allow us to begin the pick up process. We waited almost 2 hours until a customer service rep stated the agent the night before forgot to confirm our pick up and therefore we could not see the pick up button on either application.
Makenzie R.I did not rent your u-haul Richard nun He had no driver's licence so I had to drive the vehicle for him back-and-forth to for him to move yet you guys build me for it that I never signed no papers this is totally unacceptable
CINDY S.Amazing customer service! Definitely will recommend!
TANYA F.This location was really great.
HOWARD S.Just be faster in getting us unhooked etc. Slow. We were in a hurry.
Henry G.Excellent
Lori K.At this location all that needs to be done is to keep everything going as it is.
russell R.I was charged for an additional day when I shouldn't have which included an additional insurance charge. Both charges totaling $54 deducted from my $100 deposit. I called Decatur and complained and was told I would get a call back which never happened.
Douglas K.A great group to work with.
Mike M.It's not my job to remind you to do yours
margarett D.When you rent a truck of a certain size and are told YES it will be available and then they turn around a few days later and tell you it's NOT available. Had this happen twice. I had to rent the second time because 1st truck wasnt big enough so had to go 3 hours north to finish up. Not counting an hour extra to pick the truck up. Woman told me it would be cheaper to go the extra distance to get it because of miles. OH REALLY. Plus gas added to all this. Alls I want is some compensation for my headache.
Shirly W.Very helpful staff!
pamela S.Not the pickup location fault but when I rented this U-Haul I rented it for Galesburg, IL. I ended up being contacted the day prior that I would have to pick up the U-Haul an hour away. So when we set our time for moving we didn't factor in 2 hours spent driving to pick up the truck and then back to start loading the truck. Very frustrating. I've now had 2 unfortunate experiences with U-Haul.
Dori O.