Be careful if there is a detour that you are unaware and go over the miles you will be charged.Jared I.
Customer Reviews for Perry & Perry
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Lexington, KY 40503
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 4h30 pm
- Sam : 9h am à 12h pm
- Dim : fermé
Heures d'ouverture spéciales
- 7/4/2022: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.David M.
Le client n'a pas laissé de commentaire.Doug R.
I had to be redirected from a previous location because the lock code didn't work. Also, I tried to book the main one but was redirected to one of these sketchy grab and go places.GRAYSON M.
Fast and easy drop offDaniel L.
Nobody outside of the State Farm agency was there when I dropped the truck off and I was charged an extra day that I should not have been charged for.GUSTAVE C.
Great experience would use this location again.shawn T.
The check in procedure was EXHAUSTING. Please simplify it. Customer service was friendly as they walked me through the process. The truck was VERY clean and ran extremely well. The last few trucks I've rented (from a different location) ran like garbage. Loved the extra features not found in many of the other trucks I have rented.renee F.
Le client n'a pas laissé de commentaire.LOGAN L.
The mobile check in is too cumbersome, with too many photos, and took too long.David L.
THEY WER APPALLED THAT I RETURNED THE TRUCK IN 22 HRS AND WAS CHARGED FOR 3 DAYS! TOTAL RIP OFF AND I WILL NEVER PAY $997.my cc company is handling this dispute. I will retain counsel to prove you ripped me off!JEFFREY B.
I got to the pickup location and there was no one available to help me. Perry Perry State Farm was asking for me to call Uhaul to get a code and when I did, I was told by customer service representative that no code could be given and the keys were supposed to be released by Perry Perry. I was on the phone with customer service for an hour and finally got the keys released. The rental did not come with the dollies and equipment I had ordered. The fuel was not full and the paper indicated the it was. Only half the tank was full. I had to fill up the whole tank after my trip to return the truck because of the wrong paper documentation by the dispatch.SARTHAK A.
Nothing that I can see everything went quick and smoothHoward W.
Le client n'a pas laissé de commentaire.MADILYN L.
I'm not sure if it's the location's fault or if it's just uhaul in general. Broke down maybe 10 miles after getting. Waited five hours on the side of the interstate for help.Carrol A.
The price on mileage could be cheaperBILLY C.
Le client n'a pas laissé de commentaire.MEGAN M.
Le client n'a pas laissé de commentaire.Jeanette S.
Amazing customer service. Love that you can pick up early, before they open, by using the mobile app!Jason H.
Le client n'a pas laissé de commentaire.Lianna W.
Le client n'a pas laissé de commentaire.Jessica L.
Hard to get help. Not very helpful when it comes to pick up a truck.Gleidys S.
Le client n'a pas laissé de commentaire.BRANDEN W.
Le client n'a pas laissé de commentaire.phillp H.
This was by far THE WORST experience with uhual my husband and I have encountered and we have used uhual several times. The customer service was terrible and unaccommodating during unforeseen times as there are now. I would appreciate a manager to call me.Virginia D.