Évaluations des clients Perrys Automotive Service
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de Perrys Automotive Service
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Tabitha C. le
I elected to rent the truck using my mobile device. Despite having service and then later connecting to the shop's wifi service, it took me an hour to get the keys and then get on my way. There appeared to be heavy traffic on the server or some other issue that made the experience frustrating and not one I would like to repeat. Don't give the option if the back end support can't handle it.
Alexander L. le
Mike salese in middle town was the nicest person to ever grace this earth, and even though we had many difficulties with spotswood, he was very kind and helpful. Spotswood was below what I'd call acceptable. The person there was rude and didn't seem to care that much.
Chris P. le
Thank you perry’s Auto. Trailer ran great
Christopher K. le
Staff at Perry's was very helpful and accommodating, answered all questions. No problems at all with the 6X12 trailer that we rented for the day.
Kevin S. le
perfect experience
JOHN P. le
The truck that was assigned to me was old and it was starting to break down I almost felt like I was going to get stuck!!
Zsolt B. le
Excellent service
Robert W. le
nothing
Joseph R. le
I was not too happy that I was charged a fourth day. The location closes at 2:00 on Saturday I used the drop box for the key since they were closed and the return was marked as 5:30 which despite not being accurate was 45 minutes and I was charged a full day
Andrew G. le
There was no issue with the location or the employees, the trailer was just not well maintained. Several of the "tie down" points inside the trailer were made of wood and held in with thin nails that pulled out easily during transport. Fortunately we checked on our items during the move and resecured everything to tie downs on the floor which were metal. Some of those were loose and not very secure but it was better than the wood strips which just came right off the wall. Trailer needs to be revamped.
Michael S. le
The mobile app is fraught with problems and better communication needs to occur between uhaul reps and the customers.
John M. le
Trailer had almost half of its lights out, needs to be maintained. Was worrying about be ticketed on the way back at night.
Elhav G. le
Certainly got the job done but half of the trailers lights didnt function. No issues otherwise, though. Did what it needed to do, so no complaints.
John C. le
Great services and nice place
Tim S. le
The problem was not only with the location. The overall customer service experience was very poor. Reservation was recorded inaccurately. Trailer was not available when needed. Multiple calls required. Long wait times on hold. Multiple people required to solve problems. It is always like dealing with a mom & pop operation than a multi million dollar corporation. NO STARS FOR ANYONE INVOLVED.
Michael K. le
Great
Edwin C. le
Smooth check-in, hook up and return/drop off. Excellent customer service! Would definitely recommend this location..
Wesley O. le
The gentleman that I picked up the vehicle from had no idea what customer service was. He seemed annoyed that I was there and uttered two words to me after “license and credit cardâ€. Some soft skills go a long way
James S. le
I was told I would have 1 extra day of rental, which was supposedly Wednesday the 20th, yet I was charged for the extra day for $40. While this is upsetting, I still would recommend uhaul, however I would tell anyone to double check if any extra days or miles slotted are complimentary.
Jeffrey H. le
I rushed to get my trailer back so I wouldn’t be charged for two days I forgot got to sweep out a little sand and a board was in the trailer that had been there when I picked it up and I forgot a bungee cord Perry’s automotive contacts me and says that if I come down and sweep it out if not you will be charged 25 dollars I couldn’t make in there time because the trailer was being rented out Not pleased with there service being that the trailer was not damaged it just needed to be swept I’m planning to go elsewhere for my next trailer rental being that I use U-Haul frequently
dennis J. le
Overall great experience with rental. Thanks to Perry for great service
robert S. le
very helpful got me out the door quickly found out its a father & son operation
Edward C. le
Definitely will use this place again.
Beatrice D. le
Hitch chain slack fell off and we had to secure it ourselves.
Marissa C. le
You'll be overcharged here.
JEFFREY D. le
Not a very friendly person. They didn't have any hitches to rent and I was forced to buy a used one for $45. Owner was fairly rude
colbie N. le
I dropped off the keys and the man did not even acknowledge me when I walked in the door and stood at the counter. He continued to throw out his lunch and mess with the tv. I tried to explain the power steering fluid issue and he was short and rude and unhelpful. I explained that I was more concerned someone would get the truck the next day and be stranded. He took my name and phone number and that was it.
Mikhail Y. le
Trailer is very old,servise very bed,
ELIZABETH W. le
Great. Easy
george R. le
This was not the location for pick up that I choose. Also this was not the closest. While they were nice and took care of me the Rep who took my reservation totally messed it up. Pick up took over an hour. Petry's did what had to. Perry's done to fix the messed up reservation.
Anthony S. le
Everything was fine but I think the amount to rent a van should be no more than 100 dollars for a day at the most tax included
Hillary A J. le
Very pleasant and helpful staff. Why go to the highway when you can support local community businesses!
crystal R. le
Very friendly customer service reps.
FRANCIS P. le
keep up the good work. the garage is very clean
CRAIG T. le
Nothing I had a very good experience
Joseph R. le
staff was very friendly and accomodating
ANNETTE M. le
I first contacted the u haul in east Brunswick but the associate was rude. I needed a 17/20 foot truck which the E B store had but I didn't care for his attitude. It was a pleasure to deal with perrys
DOROTHY R. le
Staff is very accommodating!,
YUANJIA Y. le
The google location for this autoshop is wrong. Otherwise it would be a very pleasant experience.
Kevin C. le
Larger selection of trucks and traikers
Latania P. le
Just keep up the hoof work
BRIAN R. le
This outlet looks horrible. I can't think how it got to hang the u-haul sign. The place hasn't been cleaned in 20 years. Show some pride of ownership. Clean, paint, organize. The office is a mess. The only thing clean were the trucks.
Kyle K. le
The store was gross. It smelt like old smoke inside. The man running it seemed to be the owner, and yet it also seemed that this was his first rental he ever did. The equipment was great, just felt weird about the place