I needed to change my pickup time & the customer service agent was very accommodating
Peter Lokun
Customer Reviews for Personal Mini Storage Apshawa
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Simple and easy to rent. Very nice staff. Clean location.
Michael FairchildThere was a water leak in the trailer. We passed through a terrible storm in Pensacola and all of our clothing was wet along with other items in the "new" trailer. Terrible experience
Charlene CollazoGreat fast service
NIEL SUKDEOCheck out and check in we’re fast and efficient!
ALAN HAYESSharon was excellent!
robert nashCustomer service was excellent and everything was explained to me thoroughly.
Robyn RuckerMs. Sharon is amazing. The best customer service I have experienced in a very long time. Nowadays, everyone is rude and in their phones but Sharon is exceptional. We need more Sharons and less Karens.
Rob CarterThe Manager was nice, knowledgeable, and effective.
DELROY CAMPBELLThe employees was very nice & efficient. Great experience overall.
Billy HoovenThe manager was very nice and professional, the truck was clean and in good working order. They were out of the 15 ft. trucks, and gave me a 20 ft for the same cost which was nice! Very clean and well kept location.
Cindy SpenceKeep the locations manned. The internet system is not easy and imposible.
Michael ShornackI can not think of anything, the staff at Apshawa are outstanding. They are very professional and courteous….
Terry MahughGreat staff and helped me with hook-up.
Scott MacbethSharon 10!out of 10...as always!
JANN ROYCE MURPHYThank you for everything.
Jeff BarnesHorrible Horrible Horrible Truck was covered in dry paint No fuel. Low fuel light on within seconds of leaving Reservation included a hand cart which was not there. I notified you via chat of the missing cart. I was charged $100 for the cart after return. Notified you via chat again or invalid charge. This location is pathetic
Brian HawksleyExcept some thing happened I keep getting text saying my truck was not turned in even though it was turned in the next morning so then I got phone calls then I got an erroneous charge on my card for $503,14I've made a dozen phone calls to get all this resolved. The charge is still pending on my account. Hopefully it drops off here without actually being charged.
Angela LincthicumWe were dropping the truck off around 330pm. We arrive to a sign that says open and manager on property. The door was locked. We knocked. No one came. So we tried doing the virtual drop off, it wouldn't accept our odometer picture. We were out there for about 20 mins before a guy on a golf cart comes out to us and says he will do it for us. So it was frustrating not to have anyone to help us for all that time when we were there when the facility should've been open.
Tomi ThomasSuper friendly and efficient staff!
Lindsey BarslundCustomer service was outstanding. Overall experience was great!
Richard SermakWe will use again in the future!
John CulliganNice, and very helpful.
RODELL MEYERThe woman who helped me was awesome!! It was a quick and easy process and I was out the door and on my way in no time at all!! Thanks!
Gary LangelierGood customer service, good prices, close to our home. Fortement recommandé!
Danica FogartyThe staff is wonderful and always helpful.
Marcos PaixaoRien
David ShelhartGreat people with a exelent customer service...
JUAN MALAVE COTTEBest U-Haul ever!!!!
Michael OswaldMake information available to the customer regarding motorcycle model loading. When loading my motorcycle, I found the deck of the trailer scraped the engine of my motorcycle because the tailgate angle was too steep when parked on level ground. I had to place wood between the ground & tailgate to prevent this from happening when unloading my motorcycle.
Peter LokunAlex and Sharon are real professionals.
richard lengyelSharon was amazingly helpful, I would definitely recommend this location!
Larry DotsonThe staff is always friendly and ready to help.
Hernan DavilaUsed your services many times. Always received excellent customer service Great knowledge employees always willing to help with any questions or issues Thanks
RONALD FULLERBest place ever She was very helpful and friendly.
Jeff BarnesHad to haul belongings from Florida to South Carolina. Uhaul made this a painless part of our journey!
Steven WatersThank you for all your help!
Natalia AguzinoSharon was awesome! She was very informative, friendly and very helpful. Thank you Sharon!!
Christy LowellAlways friendly and helpful. Highly recommend!
Steve CarrollThe truck was extremely uncomfortable to drive. It feels like the tires need to be balanced as there was violent shaking after going over 35. I was told the truck was kind of rough due to being a local use only, high mileage truck but it was excessive. Staff was friendly and super helpful. I would recommend the location but was not satisfied with truck.
Colton KocielkoTodo bien
Orlando HerediaRien
Edward SanchezAgent was excellent. Very friendly and personal.
Glenn GilsonGreat personnel and excellent customer service. Very helpful.
Issac MelvingThey were very friendly and I would definitely recommend them again
JANY DALRYMPLEGreat location great service
Wayne WhithamGreat staff and very helpful
Elliot FreemanThe on line app didn't work for check in when I went to pick up the truck, but the office staff was efficient in getting me on the road.
Mark Jacobson