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Fenton P.
Customer Reviews for Personal Mini Storage Deland
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Wonderful people, wonderful service! Thank you for your help and orientation! Amorosos, encantadores y muy serviciales! Gracias!
Maria M.they are very friendly and helpful!
CINDY W.Great job and very easy to rent the truck
WYNN H.No hassle rental, excellent service
PHILLIP G.Very nice friendly staff
jimmy R.A cleaner windshield would help.
Debra G.Open the uhaul to find the uhaul filled with moving blankets or some kind of fabric in the back that took up all the space in the uhaul so I could barely fit any of my belongings I needed to move inside the uhaul. Very disappointed. If I didn't need to move that day I would have brought the uhaul back and asked for a refund.
Sarah P.Rented a 5x8 trailer. Trailer was solid, however it was very dirty on the exterior, stained I think. Decals were scratched and coming loose. Right wheel was rusty and paint had peeled off. Trailer did fine and was solid. Just was not the best in appearance. Le personnel était amical et serviable.
Shelby T.I only drove the truck 25 miles and returned it within 6 hours instead of the 2 days I expected to have it. I explained to the managers husband I was not comfortable pulling into a packed gas station with a 26' truck I had never driven before. I went to 3 gas stations to try and fill up the miniscual amount of gas I used. To charge me $75 is ridiculous!
Amy N.Store closed at 3pm on Saturday but was no big deal dropping keys off in the box. Very satisfied with staff and equipment. Merci!
Michael L.Great experience and they were extremely helpful with getting me everything I needed.
Sandra G.Truck engine light on all the time took 2x as much gas to get here
Linda C.The guy at this site was INSANE DANGEROUS ARROGANT Rude SMARTASSWISEGUY YOU WOULDN'T BELIEVE IT -> JERK THIS CLOWN WAS SO NASTY UNSTABLE UNSAFE RISKY i WILL BE WRITING A LENGTHY LETTER EXPLAINING JUST WHAT THIS IDIOT DID WANT TO HELP THE NEXT CUSTOMER? THEN FIRE THAT f*&%^@#$king JACKASS IT WAS JUST FREAKING UNBELIEVABLE
joel S.Parked in their lot. Was locked out by the gate and was not advised that I would be locked out. Called and waited on hold and they said they would try and get ahold of the manager to let me in and after being on hold thirty minutes was then hung up on and have to wait again for a call back.
Brittany C.I had a reservation for a truck rental at another location which got messed up. I needed a truck quickly and came here hoping they could help. Keith and Lisa had me in and out with a truck in under 10 minutes and were incredibly helpful and kind. I will certainly use them again.
Meoghan S.I can't think of anything that could use improvement, the service was courteous. The receptionist who assisted with renting the vehicle was very nice and pleasant.
JESSICA B.Great customer service and easy to work with. Had to extend our reservation 2 times and each time the office staff gentleman was always polite and accommodating. Great place! Great customer service the gentleman in the office deserves a raise!
ALEXANDER J.Great!
TIMOTHY R.Truck shook a little bit at 65 mph
STEVEN F.Amazing customer service
KESHA P.Awesome place 👍👍👍👍👍
MICHAEL H.The truck was not clean. Needed to be washed... molding!!! Also leaked oil badly. But overall the location made the process easy .
CHARLES Z.Staff is friendly.
PAUL F.Great experience! Fast and friendly service. Will visit again for our truck rental needs.
ROBERT W.Fantastic folks and great customer merchant interaction. Definitely recommended.
SHERMAN B.Absolutely great service! Organized, clean and made it easy to do business- the model of what good looks like. Will definitely use them again when in need of a trailer rental.
CHRISTOFER K.Offer help to put it back even after hours
CHRISTOPHER S.Great customer service!
COURTNEY H.I was very excited to be service by excellent service at the Deland location
DENEASE C.Experience was quick, easy, painless, pleasant and conversant.
ROBERT O.Site was very helpful in getting the right equipment needed. The counter staff and yard staff were very helpful, polite and energetic.
ART G.Easy drop off and inspection to confirm no additional charges. Very friendly and I recommend this location to anyone needing UHaul services.
Robert S.No hassle would rent again
PHILLIP G.Very helpful and nice
ZELMA C.Very rare to get polite quick efficient service. Very pleasant experience I'll definitely be back
DAVID P.Very courteous and helpful
Myra J M.The service was excellent and the staff was extremely helpful and friendly. I would definitely return here to rent a uhaul.
TONI W.The best place in Deland to rent a u-haul. Friendly down to earth staff, very helpful. They also carry walls u-haul supplies, that don't break the wallet. This is my go to for u-haul.
SABRINA A.Keep on doing what you do. Your clean facility and friendly service were what we like.
NANCY H.Very well run operation!
SCOTT C.No one checked to see that the hitch was properly attached. I did the best I could but at the end of my trip, luckily not on the interstate, the trailer came completely unhooked except for the chain!!
SUSAN S.Trucks were clean and staff was very helpful.
KEITH L.Very helpful and friendly - great experience! Dont change anything
MARK C.The vehicle was in good shape and the process of renting the vehicle was efficient.
Diana J.We rented a uhaul truckâ€"it was a trip from hell from Florida to PA. Would not go over 40 up hills. No one would answer my phone calls. The truck is still in my front yard. What kind of service is this? I would be embarrassed! It was a safety issue even with flashers on we were going too slow. You put me an my family in danger! When I called the number at 10am I had a 32 minute wait…someone was to call me back within 35 minutes. It is now 12 hours later and here we are.
WILLIAM S.Great experience!
STANLEY G.The Owners were amazing. They are the best in the business.
FREDRICK W.Keith and his family were awesome! I would never attempt to rent from anywhere else in DeLand again; they were just that pleasant, good, and quick!!!
WARREN J.Dropped of a trailer and rented a storage unit for about 6 months. Then arranged to pick up a trailer and load all the stored items. The people here are very friendly, courteous, helpful, and professional. I highly recommend them to anyone seek to use U-Haul services.
RONALD G.Not a thing
ROBERT S.