Le client n'a pas laissé de commentaire.
SHARON Y.
Customer Reviews for Personal Mini Storage Forest City
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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$1,19 per mile is Highway robbery....Administration from U-Haul should step in and do something.....
Odelin C.Upgrade or improve computer input opon renting equipment.
Daniel R.Me atendieron muy profesional exelente servicio
TYRONE C.The customer service at this location was exceptional!!! Amber is very knowledgeable and her customer service is top notch. The truck was super clean, a/c worked and it even had windshield fluid... 100 % satisfied!!!
JANET G.Drop off location was easy to get to. The people working were super nice and helpful. Easy drop off
matt C.Amber was just the best!
IKIA D.Excellent service! No games or extra fees. Nice place.
Jason A.Employees were very friendly.
REBECCA M.The people were very friendly and very helpful getting my trailer properly connected. A great experience!
BRADLEY F.I requested and paid for a dolly and didn't receive it.
Martrez K.Wash the truck, always nicer to drive a clean vehicle.
MICHAEL M.Exelente servicio
TYRONE C.Amber & Seann Stewart was very helpful and knowledgeable, they work as team and help with the equipment they were Awesome !!! No improvement needed!
ELIX B.location was clse
LUIS M.They where very knowledgeable and helpful. I would always recommend them.
CHARLESE JR S.Truck needs an alignment and the steering felt too lose.
Jean D.Great service. Fast, efficient, and friendly. I would highly recommend this location to anyone.
AUSTIN H.It was not made known before hand that a trailer converter plug was needed in order to rent so i had to leave and buy one elsewhere since uhaul does not sell the items needed to use their trailers. This took an extra 30+ minutes and a lot of frustration.
Nicole B.The manager was extraordinarily helpful, as was the staff. Everyone was friendly and provided good information for using and returning the trailer we rented. I would definitely use this location again, solely because of the fantastic service I received!
KRISTINE T.Excellent
JESSE W.All was good. I came in got my truck and was out in ten minutes. Returning was even easier.
John P.Agent was extremely helpful, friendly and informative. Excellent customer service!!!!!
CHERYL M.Amber was friendly and helpful. I was in a pinch and she helped me resolve my issue, reducing my stress level significantly. I will return to this site in the future the next time I need to move.
Stephanie G.On that particular truck the front end drifts quite a bit from the steering wheel I suggested that it gets maintenance. It's drivable but if you were on the highway for a long time that might be an issue.
vincent S.Customer service was extremely unhelpful and slow; safe trip roadside assistance which I purchased did not cover a simple situation of being stuck in the mud at the new home. Had to wait for hours to get in contact with roadside assistance who then dispatched a third party towing company, which had I known would be the case I would have done myself. It cost over $300 for a move that should have been less than $100. Very displeased with our overall experience.
Nicholas S.Excellent customer service,very fast paper work, very kind and helper people
RENE R.Everyone at the location was very pleasant and nice. It was a great experience at that location.
BRANDON D.Remind them that the 10 ft trucks do not have a ramp.
YOLANDA W.Absolutely awesome experience! Amber and Seann went out of their way to ensure everything ran smoothly for me. Communication was great and the location/equipment were in great shape. Outstanding customer service - they went out of their way to help me in every way and were great to deal with. Will definitely recommend to everyone I know with moving needs. Merci.
HUNTER B.Keep everything the way it is.
VICTOR R.Faster, cleaner and friendlier then any other location I have been to.
ARIA N.Everything was excellent
LIZA F.Very nice and polite
KAMOYA C.The staff at this location is very helpful and understanding and go the extra mile for there customers I wouldn't change anything
SHADRIQUEZ L.Don't be so damm grumpy
LAWRENCE M.Vehicle was not available when I arrived and they had not notified me previously, so long delay at original location, required additional delay to pick up other vehicle. When I picked it up, there was a full beer can under the seat, which I didn't realize until later. And it spilled later, requiring me to clean it up.
Jeffery H.Good atention and friendly persons
Magbis A.We had our pick up location changed at the last minute. The original location was 1 mile from our location. The new location was like 10-15 miles (40 minutes) away. When we turned the truck in we got charged for being over mileage ,6 miles.
John S.Everything was great
WILLIE A.Nothing the customer service was the best I've had to date!
Scott M.Service person was amazingly friendly
CHRISTINE M.Better customer service
Kari R.Amber and Seeann are the best! Don't change a thing!
Jack H.Convenient and easy
TAKEYIA B.Let the person who is renting the UHaul know that the person they list as a reference on the reservation will need to be contacted.
David E.Drivers mirror would tilt down at around 50 mph or any bump. This caused a very dangerous driving situation requiring me to slide down as far as possible in the seat to try and see anything in the left lane. Also the pad lock would not lock and I had to drive all over West Palm Beach late at night after a full day of driving and packing to try to find a lock. I have rented many times with U haul and most experienced have been very good. Not this time.
DAVID Z.Truck would not start had to wait 3 hours for a replacement truck and they did not refund my whole rental after missing the movers that were at my house costing me a 250 deposit.Would not recommend uhaul.
Casey T.The staff was very professional, friendly and informative.
Gail T.I have used this location in the past . I found them to be ver friendly and helpful. Service is quick.
Pamela E.I inquired by email why I was charged for two full days when I checked out and returned within 24 hours and no response.
Kendra M.You rescued me when another location let me down. Keep up the awesome job. Blessings ??
Carol B.Great location you guys are always friendly and helpful.
Robin K.