Great customer service and knowledgeable about the local area
Stuart H.
Customer Reviews for Personal Mini Storage High Springs
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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How can I make a reservation and not get what I ordered? 26 foot truck instead of 15 that's a joke Trailer with a broken strap that falls off? Will never use uhaul again
Jakub L.Jackie was very pleasant and helpful!
RJ F.The woman who helped me did a wonderful job 👏 i would definitely go back to her and rent again
Harley C.Very friendly and polite
sue R.Needs no improvement. Jackie is excellent. She makes things so much easier.
PAMELA W.I was given the wrong truck and charged more from my reservation.
Lawrence Y.Was great. Lady was super nice. Nothing to improve
Michael G.Was perfect Jackie is. Very very helpful
GAIL T.The lady at the service desk was incredibly helpful. She went out of her way to bring my keys back.
Neil S.the employee who helped us yesterday was wonderful. she was the best person i have dealt with through U-Haul. helpful, knowledgeable, friendly etc. she was overall a great person to work with.
Cheryl S.Jackie went above and beyond. She is friendly, accommodating, and has great customer service. Thank you!!!
Andreea M.Jackie is great! Thanks you for all the extra effort you made to make my move seamless â¤ï¸
Diana F.I think her name is Jackie , but she was very helpful and kind and also took care of my rental from start to finish.. everyone has different reasons for a moving truck, mine was a family emergency situation,and already feeling down, she took the pressure off and made this event an ease.. I would highly recommend her and her location for the small town feel and compassion..
SCOTT P.All went well after I filled one of the tire with air. Only had 5 lbs.in it.
Henry M.None. Jackie is a super star! She exhibited and showed SUPERB customer service acumen; SHE is a consummate professional in every sense of the word!
Garry C.It was a very good experience going there to get a rental. Fast and courteous
JAMES M.Amounts charged are ridiculous, but customer service was wonderful.
MICHELLE C.I just want to say that Ray was nothing but the best person I have ever had the pleasure of doing business with at Uhaul and frankly any other establishment. His personality was top notch. If I could give him 10 stars I would. Keep it up Ray. BTW that truck was new and very nice to drive.
RAY A.Friendly and took the time needed to do a thorough job. Made sure all t's were crossed and all i's dotted
BRYON B.They double charged me for my rental and when I finally reached Uhaul international all they could say was it pended my money a second time and I will get it back inten 10days and they definitely have something suspicious even if you are precise like me and fill the tank to the exact amount as when you left, they will say you still owe for gas be careful something fishy about that ! High springs mini storage is shady
FRANK H.Excellent service à la clientèle
Levi H.Very quick check out and check in. Very professional staff!
Robert S.Your company gave the wrong address and text number of someone else on the contract. The wrong phone number and contact person was alerted !! This person had to spend two days finding out if they wrong person was charged a fee !!! Very poor management by your company !!
WANDA B.Was a secure lot and didn't have code to return after hours, had to return next day
RANDALL L.Tony went above and beyond to get me a truck. It's a very busy time here, and I was very pleased to have him looking out for me. Highly recommended
HOLLAND W.S.O.
RICHARD S.The van was not clean, the staff could care less, the price was much higher than quoted, after driving an hour and a half to find a location that had the vehicle I needed. Then when I returned it, the same guy got mad at me because I asked for a receipt and final cost. Apparently it was TOO MUCH TO ASK for him to confirm the condition of the van.
Robert S.Fast, friendly service.
Leonardo R.great customer service
Conley C.Tony was very knowledgeable and helpful.
Larry P.Very clean and well taken care of. Very easy to rent and use for the local move. I would highly recommend using this location. Staff was exemplary!
John S.staff was very knowledgeable
Anthony Q.Awesome customer service and awesome experience. Tony is a great guy. I highly highly recommend this place
Paul D.Dude, was fast and friendly. Getting us to moving things quick and easily. Thanks, Tony
William H.The staff was very knowledgeable and friendly perfect.
Anthony Q.the Van was ready and everything was quick and easy.
Caroline M.Very friendly and extremely clean. In and out operation.
Peter N.Very friendly *****
Norma W.Everything was good.
SamuelM T.Uhaul did pretty good. The guy we rented the truck from was straightforward, the truck was in good condition, and it did the job well. Obviously I hope I do not need to rent a truck again, but if so, I will rent a Uhaul truck. I will recommend Uhaul where ever possible. Merci.
William M.Provide a better, more secure dropbox.
Joel G.I requested a dolly and blankets to cover furniture, this location didn't have them. We had to drive 7 miles to rent them at a different location, very inconvenient as we were out of town.