It was the best experience I have in all the times I have rented from U-Haul. Friendly, professional, clean, helpful is exactly how I would say my experience was today.DONNA K.
Customer Reviews for Personal Mini Storage Piedmont
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Apopka, FL 32703
(S Of 436)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 6h pm
- Sam : 9h am à 4h pm
- Dim : fermé
Heures d'ouverture spéciales
- 12/25/2021: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.MITCHELL O.
They were lovely. Everything was fast and easy.EAN M.
Great service very friendlyJANET B.
Le client n'a pas laissé de commentaire.AMY C.
Le client n'a pas laissé de commentaire.Walter A.
Just keep doing what you're doing.KAREN G.
Very goodNAHIM M.
The U-Haul site is very confusing once you have made an adjustment to the original order. I went to the wrong U-Haul location because none of my confirmation emails actually brought me to a page to show me WHERE the equipment was! The other U-Haul dealer told me where to find my equipment, and then I went to this location, where the service was excellent.Jacquelyn G.
This was my first time using the mobile uhaul process with no contact with anyone. It was fairly seamless; you get there, find your truck, inspect it, take photos, the keys are in a lockbox. the lock to get the keys was a struggle to open, the truck had no dolly, and since it was after business hours, I had to borrow a dolly from my neighbor. The return was super easy. I got to the return location, took photos as requested, then left the keys in the drop box (but since an employee was there he took the keys). My phone let me know my return was complete. I'm glad for this no contact service!Juan Carlos M.
All is good. We are returning to rent another truck.MARIO R.
Not a thing. Personal Mini Storage was so helpful and quick with this last minute rental.DARLENE H.
Le client n'a pas laissé de commentaire.CARLOS A.
Your service was excellent..TREVOR C.
Very reliable clean good condition it sever my purpose will definitely be calling again and will recommend to my friends thankyou kindlyPEDRO I.
Excellent customer service! Le personnel était amical et serviable. Thank you. We'll be back!MARY M.
Whole experience was great. Great customer service that was fast and personable from start to finish. Would rent again from this location.Michael B.
Le client n'a pas laissé de commentaire.AYDIN B.
Le client n'a pas laissé de commentaire.ORESTES M.
Not sure the tuck is on the store here.....truck worked just fine just smelled on the inside (and I was asked about COVID hahaha), the dome light was busted and the tow engage level was busted. Should be more time invested in keeping Uhaul equipment maintained.Richard M.
Le client n'a pas laissé de commentaire.MEGAN W.
Le client n'a pas laissé de commentaire.MARJORIE E.
Le client n'a pas laissé de commentaire.RONALD C.
You're the best company in the worldWILLY L.
Le client n'a pas laissé de commentaire.Jesse A.
Le client n'a pas laissé de commentaire.James J.
Le client n'a pas laissé de commentaire.AARON H.
Le client n'a pas laissé de commentaire.Eduardo V.
They did a great job!Socrates M.
Le client n'a pas laissé de commentaire.ELIZABETH S.
Le client n'a pas laissé de commentaire.Linda B.
I am just looking at the invoice and it has a EZ fuel expense which I do not recognize. I returned the vehicle with the same amount of gas I took it. Can someone clarify? MerciANTONIO T.
Everything was excellent. Melissa was very welcoming, engaging and professional. Doesn't get much better than that.Patrick B.
Le client n'a pas laissé de commentaire.Jimmy S.
Le client n'a pas laissé de commentaire.Amanda S.
The employee was friendly and helpful at the location. The 100 $deposit was a bit shocking since i wasnt told about it until i was paying. The truck was hard to inspect because of long grass it was parked in. When i did the online inspection review i tried to add pictures and it froze and i was never able to finish the inspection process. I do still have the pictures if needed. The cabin smelled like pizza and there was grease on center console and steering wheel. And multiple chips on the floor. Obviously no one had even checked to see if it was clean. Truck was easy to drive. Breaks were good. I had to use the windshield wipers on our trip and they seemed dry rotted and didnt do a good job. Our personal car had a flat tire during the day so we were set back with moving and ended up dropping the truck off after hours. I had to use the online drop off. But when it told me told put the keys in the drop box i could not find the box. Me and 2 other people looked all over the front of building and parking lot. I ended up deciding to take the keys and the dolly with me to return in the morning because i was never shown how to lock the back and didnt want the dolly stolen. So basically, i felt like i over paid for a disgusting truck. Not a good experience at all.Monica E.
Le client n'a pas laissé de commentaire.Melina P.
Le client n'a pas laissé de commentaire.Timothy C.
Le client n'a pas laissé de commentaire.Elisee P.
Le client n'a pas laissé de commentaire.Rachel S.
The phone check in was terrible and did not work well. It couldn't locate my phone and was on hold for a long time when I tried calling. My partner had to use his phone and it still took a long time to verify.Virginia R.
The lock is very hard to work and took quite a few attempts to unlock.Faith C.
The only thing to make it better would be someone at the facility on the phones to answer a quick question... when using a four hour rental, there isn't time to leave a message and wait for a reply.Deborah O.
Took 30 mins extra to get truck, even tho I pre paid checked in. Some dumb rule that only my alternate contact can answer the phone. Customer service horrnedus, worker started cursing visibily when I asked for help. Never again.Kevin C.
Le client n'a pas laissé de commentaire.richard C.
WAited in line over an hour in the heat. We did online check in. The lady I spoke to there was very helpful.Desiree M.
Le client n'a pas laissé de commentaire.Julia S.
Long linesWindy L.
There was no key drop box and no one to ask for help.Nicholas O.
The truck was overall in good repair but the alignment was off and the tires needed balancing. Would rent from here again.David G.
Wonderful people and incredible service... Talena was exceptional.earnie L.
The employees at the location were fantastic. However, UHAUL systems were having an issue and I waited 45 minutes to try to get a debit or credit card through. I ended up having to put cash upfront. I am very unsatisfied with the wait and payment issue but very satisfied with the customer service I received.Katrina B.
Nothing very good like themZaida R.
Mejia and her husband are awesome. I recommend them to family members all the time.Stephanie A.
Le client n'a pas laissé de commentaire.Norris D.
Le client n'a pas laissé de commentaire.Van D.
Le client n'a pas laissé de commentaire.Eric R.
Le client n'a pas laissé de commentaire.Maria R.
Le client n'a pas laissé de commentaire.Eric R.
Le client n'a pas laissé de commentaire.kathy R.
Trying to pick up the truck remotely was a nightmare. It took forever to get approved and we were not informed why on the wayJuan M.
Le client n'a pas laissé de commentaire.Ashley C.
no directions for drop off. was supposed to be a 24 hour dropoff.Bob M.
Le client n'a pas laissé de commentaire.Valerie L.
The staff is so pleasant and efficient on Piedmaont Wekiva that I returned here and rented a truck, rather than go to a closer location and get the van. You Guys ROCK!Collette R.
Le client n'a pas laissé de commentaire.James C.
Le client n'a pas laissé de commentaire.shelley E.
Le client n'a pas laissé de commentaire.Gary B.
If you are interested, call me. 3214388492david K.
Le client n'a pas laissé de commentaire.Eric C.
Le client n'a pas laissé de commentaire.Joseph B.
Le client n'a pas laissé de commentaire.sherry S.
Le client n'a pas laissé de commentaire.Duane R.
Very difficult to find ... hard to get into business.JIMMY B.
This location charged me a cleaning fee of 25 $Plus tax when the vehicle was returned in the exact same condition that it was rented in. They have yet to respond to my email. i'm going to have to dispute the 25 $fee if they don't respondCarlens B.
The lady behind the counter was one of the most friendly and positive people I have had the pleasure to do business with. We came in to rent a tailor to deliver toys for tots and she was great assistance to us. We are in the real estate business and deal with a lot of vender movers ect. This location has been put on my preferred vender list. Andrew S. Vold Watson Realty Corp 407-772-3660Andrew V.
Le client n'a pas laissé de commentaire.Frederic B.
First time I used this location. The service was great. Would use this location next time I need moving servicesMelvin C.
Le client n'a pas laissé de commentaire.Yessica M.
Le client n'a pas laissé de commentaire.Angela R.
Nothing. Service was excellent!Hildi G.
Le client n'a pas laissé de commentaire.Stephen B.
The owners are very friendly, always helpful, ready to answer any question you may have. Take the time to be sure you leave without any confusion about the vehicle or premises.Frank L.
The husband and wife team at Piedmont UHAUL. Were super friendly and very knowledgeable. Excellent customer service. I will use this facility again. I hope all the other UHAUL stores are as nice.Kim D.
Le client n'a pas laissé de commentaire.Jeffrey H.
Le client n'a pas laissé de commentaire.Yolonda B.
Le client n'a pas laissé de commentaire.Chavela K.
Very helpful with the drop off. Great customer servise !William P.
Class act ownership and personnel at Apopka place plus right across the street from us! We will be using again when the need comes up!GERALD L.
I would because of the team in place. However although the truck was clean it was not well maintained. The headliner was falling down, the oul light was on and after about 5 minutes of driving and alarm would go off and the only way to stop it was to turn the truck off.Catherine L.
Le client n'a pas laissé de commentaire.Valerie F.
Excellent service... First Class all the way.Kenneth A.
The managing couple are absolutely WONDERFUL!!! Very friendly, very nice and made me feel like family. Not only are we now lifetime customers, but we will recommend them to everyone we know. Great job, y'all!!!Jonathan B.
Le client n'a pas laissé de commentaire.David W.
Every thing was great and the personnel was great at the storage unitMARY S.
Le client n'a pas laissé de commentaire.Jorge T.
Mecca and her husband are awesome!!!!Michael Z.
Make sure the vehicle is washed!!Rebecca S.
Le client n'a pas laissé de commentaire.Sherre F.
staff was friendly and helpfulVickie W.