Customer Reviews for Petro Canada
(U-Haul Neighborhood Dealer)

31 évaluations

160 Erie St N   Leamington, ON N8H2Z5

(519) 326-9914

Heures d'ouverture de l'établissement

  • Lun - dim : 8h am à 8h pm

Services dans cet établissement :

Pour nous contacter

(519) 326-9914

160 Erie St N
Leamington, ON N8H2Z5

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - dim : 8h am à 8h pm

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
4

Le client n'a pas laissé de commentaire.

Jeff D. 
Évaluation :
5

Nothing, all was well

JOHND B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Peter K. 
Évaluation :
2

I had to wait over an hour just to rent a 4x8 trailer. It would be nice if it could be done in a shorter time.

Jacob T. 
Évaluation :
1

Truck was dirty and had no gas. I was halfway home when they called me back to say they gave me the wrong truck. Customer service was terrible. After I brought the truck back they called me for my visa info. I repeated several times and they asked again I said no I will deal with uhaul directly.

James R. 
Évaluation :
5

Nothing. The people were helpful and kind.

irene C. 
Évaluation :
1

Outrageous that you would make me drive to Leamington, over 1,5 hours out of my way and over 100km to pick up the unit. Then, to make me go to Markham, again over an hour out of my way and again 50km out of the way to drop off. THEN TO HVE THE GALL TO CHARGE ME MILEAGE OVERAGE.

marck B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sunita A. 
Évaluation :
5

Very friendly. Fast and efficient.

Jeffery L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carlo C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jesse F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

OMOGBAI K. 
Évaluation :
5

Good service

MIHAI FLORIN P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Regis E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JASON G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Peter B. 
Évaluation :
5

The owner gentleman was awesome to deal with very u derstanding when we were late bringing the van back suebti boarder crossing issues Most definitely recommend this rental site

SUSAN B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

cornelus V. 
Évaluation :
5

Nothing, it was perfect

Jeffrey M. 
Évaluation :
5

Very satisfied we will be using this location again

MICHAELF S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kyle C. 
Évaluation :
5

They are nice and friendly. Good behavior

SUNITA A. 
Évaluation :
1

I took the truck with just under 1/4 tank of gas. I figured not a huge deal because I would return it the same. I drove 30 miles and when I returned the truck I put $20 of fuel in. The gas gauge was at the same place as when I took it. The crooks charged me an additional $30 for fuel on my credit card of course. I should have known better than use this location again since they did the same thing 1 1/2 years ago. I didn't have a choice because they are the largest in the area and I needed a 26 foot truck. I will NEVER use this location again!

KATHRYN P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

PHILIP A. 
Évaluation :
4

always helpful.

stephanie G. 
Évaluation :
4

the fixed the screw up from the online reservation.

Stephanie G. 
Évaluation :
1

I rented a uhaul a few weeks in advance and a couple hours before I was supposed to pick it up, they gave me a call and told me it rented out. They said I could either go pick one up from a different town or take a smaller one. They didn't want to help in any sort of way! I was told to stay clear of uhaul, but yet I tried it. Customer service was absolutely horrible! Will not be using uhaul Again.

jacob F. 
Évaluation :
3

It is not any faster to book online. It took me more time inside to get the truck than it took to book online. And having to upload photos before confirming it's been dropped off was a hassle. I can understand doing that if I were dropping off after hours, but this location was still open and I should have been able to have the worker do a walk about with me instead. Especially because it was raining and the website would not accept the pictures multiple times due to the rain.

Tracey B. 
Évaluation :
1

Poor customer service lied what it would cost took almost an hour to check in after I booked online would never ever ever go back there what poor experience within- haul

Peter W. 
Évaluation :
1

I was surprised that the attendant who served me inside the Petro-Canada was not wearing a face mask. This in spite of current regulations and clear signs for everyone to do so.He exited and re entered the store multiple times maskless. During my checkout (after I had refused the truck, parked it, and haded in the key) the attendant took over 15 minutes to give me my final receipt, without offering any explanation or apology for the delay. I can except delays when there are technical issues or alike. But to have just left me waiting without any explanation was not very good customer service. That's just my opinion. Not wearing a face mask,.. unforgivably poor customer service! In direct contrast, my pickup in Ottawa was informative, fast, easy, and safe. My dissatisfaction is only with the specific attendant at the Petro-Canada here in Leamington. But I remain satisfide with the vehical rental service your company has provided me. For that reason I will continue to use and recommend your service in future. Thank you,

Mario R. 
Évaluation :
1

The guy working in to store knew nothing about hooking up a trailer! I could not lift the trailer myself as it was too heavy and he said it was not his responsibility to help me!!! I got some guy at the fuel pump to help me hook it up and then the employee inside said I had to pull it up for him to take pictures! He took his pictures and the lights weren't even hooked up! Absolute disaster! I was at this location for three hours just to rent a trailer! I was balling my eyes out in the parking lot as I needed help! Terrible location, so not rent from here!

ANGELAJOANNE O. 
Non les évaluations ont été soumises pour cet établissement.

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