Évaluations des clients Pflugerville Self Storage Group LLC

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Pflugerville Self Storage Group LLC

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Will S. le

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The location was easy to get to with good signage. I may have missed it, but I did not find a designated unattended drop-off location for after-hours drop-off. One customer had left their truck alongside the road. I chose to drop our truck in the business lot next to an out of service gate. Better instructions for after-hours drop-off would be appreciated.

Ashok P. le

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Excellent people...

Joshua C. le

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Le client n'a pas laissé de commentaire.

Jacob H. le

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I was promptly greeted by staff immediately. Returning the vehicle only took seconds.

Roger G. le

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Same as SA. Well organized and customer service friendly.

Braden A. le

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Le client n'a pas laissé de commentaire.

Michael O. le

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NOT GO THERE

Frank Y. le

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Le client n'a pas laissé de commentaire.

David C. le

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Le client n'a pas laissé de commentaire.

Jessica H. le

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The guy was late opening up had no customer service skills. He talked to the computer and not to us

Stephen S. le

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Le client n'a pas laissé de commentaire.

Anthony D. le

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We were promised a 5'X9' trailer on August 12th, that didn't happen. Then we were promised one on August 13th early morning, the rental wasn't returned and they didn't have another one way available. They did have 2 5'x9' there but wouldn't allow us to take. The third place had a 5'x9', she hooked us up, and we went down the road and it popped off the trailer hitch. Luckily, no damage, but ridiculous that we were put in that kind of situation. The whole experience sucked.

Precious D. le

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Le client n'a pas laissé de commentaire.

Allen D. le

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A 150k mile moving truck with aluminum tape repairs shouldn’t be issues to customers Until it’s properly fixed and looked over. The truck wanders on the street above 50mph and needs tons of body repairs. The quality of this truck vs the one I rented a month ago in Dallas was night and day.

Ronwyn P. le

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The lady that checked me in rushes me out of the place and there were not any other customers there to be served. I asked her several times was the gas close enough not to be charged and to confirm the mileage because the start odometer wasn’t on my contract l. She assured me I was good and could leave. She then sent a receipt less that 5 mins later charging me for gas mileage overages.

Ivan O. le

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I originally set a location pick up over the phone. 5 minutes later they call me to sent me to another location. The next day I showed up to pick up the truck at the new location you had chosen for me, and no one was there. I waited for 30 minutes in vain, because when I called to complain they sent me to a third location 25 miles away from where I was at that point. I definitely will try different companies before I give uhaul a chance again. You made me waste almost two hours in a completely different city from my residence, when I had scheduled everything in advance to specifically avoid this situation.

Tom R. le

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Karen was easy to work with

Christine B. le

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Le client n'a pas laissé de commentaire.

Roger I. le

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The process was a little slow, maybe because of computer program. But other then that everything else went well

nick C. le

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Make sure the trucks are maintained.the steering was horrible.

david C. le

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Customer service was excellent and very friendly! Thanks!

Velma E. le

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Clerk was a bit frazzled cause he'd had a difficult0 customer but he was nice and efficient. Cruise control on the vehicle would have been REALLY nice.

Randy G. le

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Customer Service was great!

Jim B. le

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Le client n'a pas laissé de commentaire.

Leah C. le

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Le client n'a pas laissé de commentaire.

Giuliano P. le

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Le client n'a pas laissé de commentaire.

Veronica V. le

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Great customer service-thank you Karen!

Francis L. le

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Le client n'a pas laissé de commentaire.

DEBRA B. le

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Le client n'a pas laissé de commentaire.

Leah B. le

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Le client n'a pas laissé de commentaire.

Robin S. le

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Karen was extremely nice and helpful!