Customer Reviews for Phantom Tires
(U-Haul Neighborhood Dealer)

44 évaluations

12885 86 Ave Unit 109   Surrey, BC V3W0K8

(604) 594-0373

Heures

  • Mon–Sun
    De 12 h pm à 8 h pm

Services dans cet établissement :

Pour nous contacter

(604) 594-0373

12885 86 Ave Unit 109
Surrey, BC V3W0K8

Services dans cet établissement :

Heures

  • Mon–Sun
    De 12 h pm à 8 h pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
1

First of all the location i went to had no representative on site. When called the person was sleeping at home 7788912159. Had to wait 45 mins and called several times . Then went to different location nearby to address my concer where the manager tushar gave me a $50 refund and then asked me to go back to the same location after he called the representative there again. I was booked with a 15ft truck but was given a 10ft truck and was told this was only what is available and nothing can be done about it. So i had to take it. It was such a hastle although i had made reservation on 8th aug knowing that month end could be busy but still face so much inconvenience. After making me wait for around 1 hr in all and driving between 2 different locations i finally got a 10 ft truck for which i had to made 2 rounds and ended up spending more time and gas and inconvenience.

prabhjit singh K. 
Évaluation :
2

A drop box needs to be installed

Ayla V. 
Évaluation :
1

Never using uhaul again.

Mehran A. 
Évaluation :
4

Owner was very helpful

HARRY N. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Gurpreet S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

GURSEWAK S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

ROMEO I. 
Évaluation :
3

This location was okay The guy helped me a lot I had a really really bad experience with uhaul customer service at 13554 84 Ave, Surrey, BC V3W 7P9

SACHIN W. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Natasha T. 
Évaluation :
2

To be honest with customers, I got charged for fuel 40 dollars extra, drove for 30 miles filled truck for 40$ and those thieves charged me another 40$ for fuel, seriously 30 miles 80$ for 15' truck for 7 hours?? Will never use them

Sergey B. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Brett H. 
Évaluation :
1

No drop box for keys. Business was closed before listed closing time, instructed to drop keys off with neighboring business.

KERRI B. 
Évaluation :
3

Just got confused as there was no sign displaying as u haul place .

Vikrant G. 
Évaluation :
2

Sketchy area, no signage about U-Haul rental. I only found it because I saw a truck parked behind a fence from the road.

Lisa K. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

ROBERT D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Puneetpal S. 
Évaluation :
1

This location was incorrect from Google maps and navigation on out phones There was no uhaul signs and we drove for an hour back and forth looking for it till we found it.

JIM J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Colin H. 
Évaluation :
2

Location was not easy to access, and I could only confirm it was an U-Haul delivery point after talking to the employees who were also busy with other activities. Personnel was very helpful when they saw my uhaul truck was not registered for that location. They called their manager and were able to accept my truck. If it wasn't for that I wouldn't have known what actions to take

RAFAEL B. 
Évaluation :
1

Uhaul failed to provide me equipments even after making my reservation 2 times .. not even get my deposit back ..

sorvinder S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Harleen K. 
Évaluation :
2

The business was not open on time. It's in a very dirty looking lot.

COURTNEY F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

dwayne B. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Clayton H. 
Évaluation :
5

During an incredibly stressful time, I was shown the utmost care, respect and sincerity. It was truly appreciated

Amanda R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Harjeet S. 
Évaluation :
5

Its the second time I rented a uhaul pickup. What wonderful experience. Its so convenient and cost effective that it felt like a joy. My moving experience became butter smooth. Friendly staff, excellent vehicle, what more can i say. Thx uhaul

Nishi K. 
Évaluation :
5

Phantom Tires are very nice people. They know what they are doing. I'm going to recommend this location. Thumbs up and God Bless to Phantom Tires..

Catherine M. 
Évaluation :
1

too bad experience, first they tell me $19,95 for 24 hours and 30miles, but after that they charged 82$. totally fraud and scam. never used uhaul again

Tejpal S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gagandeep B. 
Évaluation :
5

V good

Anoop S. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Sukhbinder T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Inderpreet S. 
Évaluation :
5

Very good services i like it

Rajesh Kumar K. 
Évaluation :
3

The location was difficult to find. The address provided through U-Haul is different from the Phantom Tire address itself which makes pick-up confusing.

Danica R. 
Évaluation :
1

Bad, there wasn't a drop box for the key

GUSTAVO C. 
Évaluation :
5

Great customer service, fast and easy to find. It's total different than any other locations.I will go there again in future

Patwinder S. 
Évaluation :
2

I was charged $25 for some sales tax that I was not told about. The total was $100 and was supposed to be charged to my visa instead my statement says they charged $120. I called to ask why he said he would review the contract and call me back it has now been 5 hours and no call back...

HARJOT S. 
Évaluation :
5

Very good response

Harpreet S. 
Évaluation :
1

I reserved my truck one day before. When I went there, they told me truck is not available and the staff was very rude. Location was 13554 84 ave. Front desk guy was very rude he didn't talk very well. He said he is not responsible for anything. Then manager helped me in getting different truck but it was already very late. I wasted my 2 hours just because of these guys. I will never recommend anyone to use u hall.

Akash S. 
Évaluation :
5

Excellent fast service 10 out of 10 would recommend to everyone polite staff would definitely prefer to be referred only to this location thank you

namvinder S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HARKARAN B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BALWANT G. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Cheng J. 
Non les évaluations ont été soumises pour cet établissement.

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