Customer Reviews for Phillips Automotive
(Concessionnaire U-Haul dans le voisinage)

18 évaluations

328 Atsion Rd   Shamong, NJ 08088

(609) 755-0001

Heures d'ouverture de l'établissement

  • Lun - ven : 9h am à 4h pm
  • Sam : 9h am à 12h pm
  • Dim : fermé

Services dans cet établissement :

Pour nous contacter

(609) 755-0001

328 Atsion Rd
Shamong, NJ 08088

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 9h am à 4h pm
  • Sam : 9h am à 12h pm
  • Dim : fermé
Aucune photo disponible
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Make sure your "Best Rate Guarantee" on your website works properly. It didn't in my case and I had to make several calls to U-Haul to get a refund.

Dan A. 
Évaluation :
1

Did not check me out properly - I rented the Truck on August 6th and returned the 7th - I have been charged for whoever got the truck after me until the 9th. I called and had to spend over an hour of my time to get refunded....now I am getting additional charges for the Tolls during that time....Now I have to take more time out of my busy day to get a refund. Almost in October still additional charges - Very Very crappy experience and would never recommend - well maybe recommend to an enemy

Scott S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brent S. 
Évaluation :
3

Originally I had a verbal confirmation from person an employee at Park Nation LLC, 350 Cross Keys Rd, Sicklerville, NJ on 8/29/21 for a 5'x8' enclosed trailer at his location (about 1.mile from my loading site in Erial, NJ). On the evening before pickup of the trailer, a msg from U-Haul stated that my equipment was located in Shamong, NJ, about 35 min from my site. This significantly added much more travel time to my anticipated departure (driving from Erial to Shamong and back). This was MOST upsetting. Apart from that, all was fine with the equipment and with my interaction with the owner at the site.

Charles W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

George D. 
Évaluation :
4

For me everything was fine.

Gisela G. 
Évaluation :
5

The employees were awesome. However, there was an issue with checking the vehicle out. Apparently the previous renter failed to exit the rental properly so I couldn't use the app and needed to visit the office for help. I arrived on time, but it took almost a hour to complete the rental. In addition, I paid for the use of a dolly and rental blankets, but they weren't available. I would like a refund. Plus, per the rental guarantee, I believe I'm entitled to a 50 $credit if I understand the guidelines correctly.

Stanley S. 
Évaluation :
1

Over charged and still not resolved

dan H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Robert C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JENNIFER J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ian S. 
Évaluation :
5

Although the owner and location was very good this isn't the location I wanted to pick truck up at

john F. 
Évaluation :
1

I was charged 20 $for an extra day that I didn't use, I dropped the trailer off in NJ the same day as I picked it up in PA.

Michael M. 
Évaluation :
3

It was a new location but was a pleasant worker.

NaSheena P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew D. 
Évaluation :
5

The vehicle performance was amazing. Not like any rental that I have had in the past.

joe S. 
Évaluation :
1

There was no gas U-Haul charged me a fuel fee when I received the U-Haul with no gas and put some in the U-Haul customer service was no help and also my contract was 120,16 and I was charged 195,16

BRITTANY G. 
Évaluation :
2

Our address was totally wrong on invoice. We will use them again because we were only their 3rd u-haul customer, so we are cutting them some slack in not knowing what to do. Friendly and hope for their success!

Joy C. 
Non les évaluations ont été soumises pour cet établissement.

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