Évaluations des clients Photo Station

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Photo Station

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Samuel L. le

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This pickup location was different from the one I requested, causing me a 45 minute delay in picking up the uhaul. The photo station attendant who signed me in and gave me keys was non-apologetic about the mix up, and told me I received a notification about the switch in pick up location, when I in fact did not. Despite showing him my reservation and check in request that I completed that morning which both said the pick up location was the T&T convenience store, he insisted I was wrong. The truck itself was parked several blocks away from the store, adding to the overall inconvenience of this entire experience.

Sanat P. le

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Le client n'a pas laissé de commentaire.

David B. le

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Le client n'a pas laissé de commentaire.

Stephen v. le

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A good service, very accommodating, professional and friendly - costs were as expected and would certainly recommend

Bridget R. le

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Idiot location. We got poor and rude service. Filled gas tank and was penalized for not merely filling to where it was filled. Never again. U haul will not get our business again. Ever.

Yvette L. le

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Clean truck, great service, very friendly and helpful

Stuart C. le

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The U-Haul app doesn’t work when you try to upload pictures before the rental. Also, why give customers the option to choose a location when it’s going to be changed regardless. Was told I would revive a call before my booking but never did. Poor experience overall but equipment was fine.

Dave B. le

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Vg customer experience

Zachary Neil S. le

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Le client n'a pas laissé de commentaire.

John Donald T. le

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Representative was extremely helpful and attentive. Booking and using was much easier than I expected. Thanks!

Wyatt S. le

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Le client n'a pas laissé de commentaire.

Spencer G. le

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Le client n'a pas laissé de commentaire.

Robert Douglas W. le

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Le client n'a pas laissé de commentaire.

Ian Byron C. le

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The owner was not friendly and I found the entire experience to be very uncomfortable from his lack of standard customer service.

Tony J. le

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Very helpful customer service.

Nicholas N. le

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The van is clean but very stinky like someone has pee in there. I informed the attendant at the shop. He acknowledged that he is aware of the smell but also indicated that there is no need to clean it because it is a rental. In the past week, I rented a 26’, a 20’ and this van from uhaul. But it is only this van really disappointed me. It smell so bad I have to drive with Windows open. I am glad I only needed it for a few hours.

Claudia V. le

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Le client n'a pas laissé de commentaire.

Kenneth Gordon L. le

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Le client n'a pas laissé de commentaire.

Michael M. le

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Online check in was slow. Could have rented from agent 10 X over before finishing the online procedures.

Ehsan V. le

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I booked a UHaul at Broadway (Vancouver, BC) which was in walking distance two weeks ago, but all of a sudden without any previous notice and just one day before the move I got a voice message that the pick up location has been changed by UHaul staff(!) To 4485 Dubar which is much farther and I had to get a cab to get there! Once I got there the staff said the person who booked the truck before you hasn't returned it ontime and you have to wait, and just like that two hours of my time was wasted. Finally, he told me that the trunk has 3/8th gas and I have to return it with 3/8th!! This is the first time I got a truck or rental car without full tank and with such weird ratio. Overall it was a very bad experience and I am planning to write a google review about it.

Joseph Dennis F. le

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Le client n'a pas laissé de commentaire.

BENJAMIN B. le

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The worst

Tom C. le

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Le client n'a pas laissé de commentaire.

Robert H. le

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Bith times I picked up the truck there was less than a quarter of a tank. The tank should be full upon pickup

STEVE S. le

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Nothing, all’s well

Thiago D. le

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Key pick up was terrible, truck far from store, customer service didn’t know where it was, wouldn’t recommend to anyone

Benjamin E. le

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Excellent and friendly service. Next time we need a u-haul, we will be back!

Yusi Z. le

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The location is a little bit far away from DT but still easy to reach. The stuff was really kind and helpful. Overall nice experience.

Judy b. le

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Only complaint was that the previous driver didn’t fill the tank

David E. le

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The owner is great, very professional and kind,would definitely book with them again.

Donald M. le

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I wish you would let me review the location "DollarPlus" at UBC. They are garbage. I will never use uhaul again. Horrible experience, but the people at your customer support office were incredible.

Ceri L. le

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Le client n'a pas laissé de commentaire.