Customer Reviews for Pick N Go
(Concessionnaire U-Haul dans le voisinage)

243 évaluations

3501 Center St NW   Calgary, AB T2E2X9

(403) 284-0534

Heures d'ouverture de l'établissement

  • Lun - dim : 9h am à 8h pm

Services dans cet établissement :

Pour nous contacter

(403) 284-0534

3501 Center St NW
Calgary, AB T2E2X9

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - dim : 9h am à 8h pm
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Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Fantastic service

abdat H. 
Évaluation :
1

Better customer service. It seems to me he is doing a favor to uhal when dealing with customers. And he made no effort helping me during the reservation and renting process. Just lack of interest selling that service

Silvibelle R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Randolph K. 
Évaluation :
5

The service was amazing, I was inna little bit of a pinch but my man Berekat help me through and I could ask for more, quality of the uhaul and service was like eating ice cream but never the brain freeze. Bless to him

basil S. 
Évaluation :
3

It was a painful experience. It took me 45 minutes to get through the “mobile check-in” and when I got there at 7:30, the only person who was working didn't know how the Uhaul system worked, so another person had to drive in and it took him half an hour to get there.

Gillian T. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

bereket T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

michael O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

garth R. 
Évaluation :
4

No improvements are needed. Good as it can get.

Gerald M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

weldu W. 
Évaluation :
5

It nice service and very respect person

habtom W. 
Évaluation :
2

Was charged for insurance when I asked not to have it

Barrett M. 
Évaluation :
2

The truck was very dirty , the back had garbage still in it and the blankets were thrown everywhere and it was not swept out. The key was not in the box and I had to go ask for it (so much for contact-free pick up?)

Kelsey S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TAC T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HABEN O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jacqueline B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

william N. 
Évaluation :
4

Reliable, friendly service!

Sara W. 
Évaluation :
3

PickNGo service was fine. Hard to understand employee with a harsh accent and face mask. Uhaul truck was filthy in cab. App to fill out before leaving needs a lot of work and there was a glitch sending pictures of damage.

Brian C. 
Évaluation :
5

Great and convenient place to rent Uhaul.

JIALU L. 
Évaluation :
5

Well maintained truck and friendly customer service

Tsehaye Z. 
Évaluation :
5

Well maintained truck and friendly customer service!

Tsehaye Z. 
Évaluation :
1

Guy charged me 50$ extra for no reason. Tried to give my van away even though i booked 3 weeks in advance. I did the same trip with twice as many km and paid 80$ at barlow trail for same truck. Got charged 130 from this guy at a gas station. cup holders had never been cleaned. The floor in the back had never been mopped. 0/100 go to blackfoot avoid at all costs.

Dawson A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mmakeng John O. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Nonie P. 
Évaluation :
1

Said I drove 85 miles when I only went from NW capitol hill to SW 28th ave. a total of MAYBE 20km and somehow it was 6 times that?

gregory H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Neil D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ashenafi W. 
Évaluation :
5

Nice service and helpful

ALEMSEGED Z. 
Évaluation :
3

The employee operating the front desk was great! She was professional, efficient, and kind. However, as we were moving there was a huge rain storm with lots of flash flooding, and we tried calling the store multiple times to voice our concerns regarding driving the truck (to return it on time), but never heard back or got an answer. As well, the answering machine was full.

Jacob C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ermyas B. 
Évaluation :
5

Nice service

estifanos B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Boubacar B. 
Évaluation :
3

I had to follow-up multiple times to get the order complete.

Zaki Z. 
Évaluation :
5

You are already doing very well. The employee ( Pluss) is a very good and helpful to your company because of his amazing attitude that let me stuck with U-Haul.

SAEID T. 
Évaluation :
5

Great Service !

Tyler D. 
Évaluation :
1

Over charged for gas

DUSTIN T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brandin H. 
Évaluation :
5

Nice service

biniam semere F. 
Évaluation :
3

One of the tires was quite low and should have been checked before renting it out

Melvin B. 
Évaluation :
1

Just don't, use another location or better yet, don't use U-Haul.

Andrew N. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Johvenz R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tekesta F. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Deanna H. 
Évaluation :
3

It was ok. No issues. Thank you

Richard H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David S. 
Évaluation :
5

It was great. No reservations needed. Fast, efficient and cheap

beka A. 
Évaluation :
2

The blankets which we rented for an extra fee was absolutely filthy and smelled. The cab reeked of smoke. The process to book online and pick up online was ridiculous. However the guy at the store was peasant and nice you pick up and drop off for the keys and the dolly was in mint condition.

Kelsey E. 
Évaluation :
2

Make sure the truck is clean, it is full of cat hair and smells like cat pee. Rear right tire is low on pressure. The fuel tank was not full and yet U-Haul is trying to charge me for returning it with the level I picked it up with.

Justyna S. 
Évaluation :
1

-Booking online offered a diff drip off location. WAS NOT ALLOWED WITHOUT EXTRA FREE! Fail! -Only allowed for 8:00 or 8:30 pickup..but store NOTeven open till 9:00, person showed up after 9! -could NOT PICK UP vehicle without person present, so instructions to pickup were useless. -booked for 3 hrs, and told when leaving at 9:22, to have back by 11:30 ?? Despite 3hr booking. (Wtf) -back of truck had plastic left in vehicle. NOT CLEANED. I will not be using Uhaul again. This is a 100 % honest review and experience. Very disappointed. (Did you count how many failures i dealt with?)

Andrew A. 
Évaluation :
5

unable to use the self pick up and drop off. the website doesn't work. it asked for current location, first of all, why?! it turned on allow location on my iphone browser, still didn't work. tried over 10 times and got very frustrated. Luckily, the person in the convenient store was able to help me to get the key. Returning the truck is the same thing, website and the app didn't work. One more thing is the odometer, it's a US truck and it's in Miles. the dashboard, is in Miles, can't change to KM. Not good when renting it in Canada. Lastly, I smelled smoke in the cabin, maybe the previous persons who were smokers or event smoked in the truck. No pleasure at all.

Raymond H. 
Évaluation :
4

Satisfied, no issues.

shirley B. 
Évaluation :
5

I have truly appreciate your service, keep it up

Amanuel D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bereket B. 
Évaluation :
2

I got charged for a dolly I didn't have, and the shop opened over 20 minutes late which was 20 minutes past our pick up time.

Elise Z. 
Évaluation :
5

Nice service

bereket T. 
Évaluation :
2

Very sketchy location, cars parked right behind the lot make it nearly impossible to pull out the u-haul. A bunch of extra charges were added, despite me only getting one dolly i was charged for THREE. The worker was very quick to get things done though, so i was in and out in less than 15 minutes. Wont be using this location in the future though.

Sara L. 
Évaluation :
5

Nice service

redae G. 
Évaluation :
3

I was unable to collect the truck through Truck Share 24/7, and the location was late to open which delayed my move.

David G. 
Évaluation :
1

The person that set everything up added the additional 15 $coverage without even asking me ( I did not have interest in taking this service) I have emailed about getting that money back and have heard nothing

Marcus B. 
Évaluation :
5

Perfect as is

Hamed S. 
Évaluation :
5

excellent service

kibreab F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Cosmas D. 
Évaluation :
5

Good service

patrick R. 
Évaluation :
5

The Boss and the employees were very helpful, kind and doing thier job in the professional way. I am so happy to deal with this store.

ahmad B. 
Évaluation :
2

I only went to this location because it was closer to the place I was moving from only to find out it's not an actually uhaul location so we couldn't return the truck to another location. The truck had garbage inside in the dash which means it probably wasn't sanitized.

Stephanie W. 
Évaluation :
5

No complains at all. Everything is done professionally and neat.

goran S. 
Évaluation :
3

Inside of truck could be cleaned especially during COVID There was food and dirt pieces everywhere and In cup holders Safety on dolly in truck was not on This was risky with out breakables right nearby

Robert L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bassem H. 
Évaluation :
5

The person who helped me out went absolutely above and beyond. Very friendly and helpful.

mariana F. 
Évaluation :
3

The interior cab needs a good cleaning. There was garbage and a piece of clothing left behind by someone else.

Glenda M. 
Évaluation :
5

Excellent service!

Janet K. 
Évaluation :
5

The people at this location were friendly and very helpful!

Brett V. 
Évaluation :
5

Excellent service, my fav place to rent

Alexandra U. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

minh N. 
Évaluation :
5

Very friendly and helpful as I had to delay my pick up

CHARMAINE M. 
Évaluation :
5

Great store for getting the truck from. Very good and friendly service.

Andrew G. 
Évaluation :
5

Keep doing what you are doing

AKINFOLAYAN A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Peter O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rioj T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edna W. 
Évaluation :
4

Mobile check in didn't work when I first arrived, but was luckily helped by the workers inside

Olivia B. 
Évaluation :
5

The store owner was very nice and professional.

James C Y. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jessie W. 
Évaluation :
5

Nice service

Tigire A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

weldu W. 
Évaluation :
3

Dolly was not in the vehicle

Brian B. 
Évaluation :
3

I did not receive the dollies ordered.

Cody S. 
Évaluation :
4

I didn't expect this to be in a convince store So maybe more info about that when someone books. At first I wondered what I got myself into based on the exterior of the building but the guy was very friendly and everything went smoothly. I would definitely rent from here again.

Allison B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tsehaye Z. 
Évaluation :
5

Verry convienent and helpful

michael R. 
Évaluation :
2

I booked for 9:30 but was called at 9 and informed I needed to be there by 9:10 or else staff was leaving. Staff was friendly on arrival though. Truck was clean, but had less than half a tank of gas. I filled the tank when I only used half a tank, not really fair. Lastly, I over estimated my km so I overpaid.

Mathew J. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Patrick R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Emcy B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

GORDANA R. 
Évaluation :
5

Incredible and amazing customer service.

Dawit G. 
Évaluation :
5

owner was very friendly and professional. Easy to deal with.

Don D. 
Évaluation :
5

Totally impressed with service, vehicle, affordable rental and location of this U-Haul Pick n Go!

Lynda G. 
Évaluation :
5

Forgot trolly I paid for it.

Rita F. 
Non les évaluations ont été soumises pour cet établissement.

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