Hours when personnel are available are very limitedCarol L.
Customer Reviews for Piggly Wiggly Jefferson
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Jefferson, WI 53549
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - dim : 10h am à 4h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
I was very disappointed with my U-Haul experience. I had made a reservation for a 10ft truck at the Watertown, WI location and there was no one there to assist me. The Location had a message on the door to call someone if I needed help but they never picked up. After waiting on hold with UHaul I was directed to someone that informed me there was no 10ft truck available at this location, even thought I made a reservation. To get a vehicle that day I had to go 11miles to get a 15ft truck. The representative on the phone and second location staff were kind and helpful but I'm really disappointed with the whole experienceAnastasiya K.
Rented a trailer for a period of 6 hours on 7/2/21. Upon receiving the emailed return receipt o 7/3/21 I was unpleasantly surprised to find I was charged with a 48 hour rental. The trailer worked out well but the financial aspect/hassle and time to follow up and rectify the situation is a real fun sucker.james S.
The staff at this location were not trained properly how to deal with a return and it took awhile to finalize paperwork in order for me to leave. They were nice, it just not a good place to offer this serviceMason J.
Excellent experience fast and easy.Ryan S.
Le client n'a pas laissé de commentaire.STACY R.
Need cruise control .MELVIN F.
Smooth and quick. Wish we could pick the Lake Mills location because it was closer to our house. I don't understand why we can't pick the location when it was available to take the truck there on another day. Otherwise everything went smoothly and the process has greatly improved over the years. Great work!Ryan S.
Le client n'a pas laissé de commentaire.JASON L.
Le client n'a pas laissé de commentaire.Brittany H.
The young lady who checked me out was so pleasant and helpful. A great representative for U Haul.Christine N.
Le client n'a pas laissé de commentaire.DANIEL D.
Give refunds right away...i still have not received mineAmanda K.
Have the equipment that they reserved and not say sorry there's no guarantee you can get what you ordered and reserved. Our move was awful as a result of the missing appliance dolly and much more dangerous. It took many more people and twice as much time. It seems that if reserved one should get the requested equipment. Terrible experience and poor customer serviceJACQUELYN W.
Le client n'a pas laissé de commentaire.chris S.
Le client n'a pas laissé de commentaire.THOMAS E.
Le client n'a pas laissé de commentaire.Michael M.
Very helpful, friendly and informative.Nadine H.
the check engine light was on, i checked the fluids, fluids were fine, oil pressure was fine, water temp was fine, battery was fine, so i pressed on keeping close eye on everything, recommending a friend; i put yes but that's only if that was the only place that a truck, that's what happened to me, my local guy had nothing. we survived, thank you..Mark S.
I found the app cumbersome and reaMark F.
Absolutely a great experience and awesome customer service at your rental location!BRUCE F.
My only complaint is online approval process. I had to go into store for help because i was getting no response from person approving my rental. Because of that I had less time on my rental.Jayme S.
Extra charges I didn't consent too. The representative should of told me there was no ramp for me to use on that truck. I have back issues. Charged me for cleaning of the truck when it wasnt dirty and gas that I put it before I returned it! JeJoni N.
Le client n'a pas laissé de commentaire.Willard H.
Le client n'a pas laissé de commentaire.LAURA P.
Le client n'a pas laissé de commentaire.Emma J.
Le client n'a pas laissé de commentaire.Sarah I.
Le client n'a pas laissé de commentaire.SHANNON F.
Alex was awesome in helping me get this done. Above and beyondJAMES T.
Great people , great equipment & reasonable price for the needAhmed Y.
Le client n'a pas laissé de commentaire.Kurt G.
Le client n'a pas laissé de commentaire.Zachary J.
Le client n'a pas laissé de commentaire.jerry H.
Le client n'a pas laissé de commentaire.Alan S.
Le client n'a pas laissé de commentaire.Charles B.
We were supposed to get a uhaul in lake mills at 9am on Saturday September 26th. The people who had it before us were supposed to drop it off at 8am and they did not. They didn't have another uhaul for us and we had to go to a different location to get a smaller uhaul and had to make multiple trips due to this. To improve, their needs to be a strict return policy of the uhaul because we were waiting on someone that never showed or answered their phones. I hope you charged them a lot of money for this inconvenience. There should be a plan B for this situation and not sending us to another location for a smaller truck.Naomi E.
Le client n'a pas laissé de commentaire.VICKIE S.
Representative at Piggly Wiggly didn't know how to operate the trailer jack.IVARS R.
Le client n'a pas laissé de commentaire.Angela Y.
Alex did a great job along with his co workers, easy and curtious. Online web site also easy to use.Arnold P.
Le client n'a pas laissé de commentaire.Vanessa L.
Le client n'a pas laissé de commentaire.Jeffrey C.
The gas tank was on empty when I picked up the truck.John T.
Of all the Uhaul locations we have gone Recently since my truck is having issues, this place tops the rest by FAR!!!! Will definitely use this location in the future! Staff were GREAT! Location was clean and convenient! And accessibility so uncomplicated compared to Oconomowoc, Fort Atkinson, and Watertown! We will be using U-Haul in near future again and finally feel comfortable with all aspects at Jefferson Piggly Wiggly!Elisabeth P.
Le client n'a pas laissé de commentaire.Jennifer M.
Le client n'a pas laissé de commentaire.Donald A.
Le client n'a pas laissé de commentaire.Logan H.
Le client n'a pas laissé de commentaire.Amber S.
The staff could not find the key, witch lead to a delay in us getting our truck. We arrived 10 minutes early and it took 20 minutes to complete the process.Matthew S.
Le client n'a pas laissé de commentaire.Sean C.
Le client n'a pas laissé de commentaire.Molly R.
I was able to rent what I needed with ease. These difficult times have left us guessing from day to day. Piggly Wiggly, of Jefferson WI is a great U-Haul partner.David K.
Le client n'a pas laissé de commentaire.kathleen B.
Le client n'a pas laissé de commentaire.Robert Q.
Le client n'a pas laissé de commentaire.Gabriel C.
Le client n'a pas laissé de commentaire.Alex M.
CUSTOMER SERVICE WAS GREATAnthony B.
There are U-Haul must closer than Jefferson. Like Columbus, Sun Prairie, Cottage Grove, Waterloo. We made 45 miles because of road construction.Virgil B.
great serviceMike G.
I used the online pick up and it took over 45 min.. dont waste the time. Just go in and do it..Sara C.
In the cab of truck was loaded with sand but it is winterSteven W.
Le client n'a pas laissé de commentaire.Amy T.
Le client n'a pas laissé de commentaire.David W.
Le client n'a pas laissé de commentaire.Todd W.
They had 2 customers waiting for truck pick up and no one on duty was aware of that and also no one working knew how to work a U-HAUL transaction. They got in touch with a person that handles those transactions and said it would be 10 minutes before she could get in. While waiting for the person to arrive the other employees were complaining that none of them wanted to learn how to do this job and had predicted that only a couple people knowing what to do was bad for the customers.I was put off by the poor handling of my experience and started out about 20 minutes later than I expected.I know the other customer was upset at the delay and poor customer service as well.I doubt that I would use them again after this experience.DOUGLAS A.
Le client n'a pas laissé de commentaire.Suzanne R.
Le client n'a pas laissé de commentaire.Kenneth S.
Le client n'a pas laissé de commentaire.LAURA B.
Le client n'a pas laissé de commentaire.Barbara G.
I went on line to book trailer well ahead of scheduled rental. Web site would not let me return trailer to original site, a notice popped up saying return site could be entered at time of pick up. Really? After a call from U-Haul manager reminding me of rental for Friday, I took his advise and preregister and pay on line. It still took over 30 minutes to get trailer, employee at location had to call her boss for procedures. Once returned, I was met with a notice from location that trailer was involved in an accident. This is not true, period. An employee did a visual to confirm. I would have thought U-Haul, for as many years of being in business would have a user friendly web site and personnel would be trained. My thoughts are wrong! The person at pick up location did everything to resolve and I know this situation is not her fault. It is a big enough head ache to move let alone the trouble of renting a U-Haul trailer. Sorry, no recommendation from me. It is not the end of the world and everything worked out but I do know, U-Haul needs to do better.william M.
Excellent service from Alex, the U-Haul representative at Piggly Wiggly grocery store.James B.
Le client n'a pas laissé de commentaire.DAVID W.
Le client n'a pas laissé de commentaire.Laura L.
when dealing with the person who oversees the U-Haul department, it was smooth sailing - but if you have questions or pick up when he isn't there GOOD LUCK! my husband was put on hold while other customers were helped first even though he called first, then when he asked questions when picking up the trailer the lady had no idea what she was doing and was very rude about it. we will never come to this location again.Ashley T.
Le client n'a pas laissé de commentaire.Matthew L.
Trailer had lots of mud on ramps and hitch areas. I got dirty loading my vehicle. Trailer has a vibration at 45-55 mph. Possible bad tire. Otherwise trailer loaded easily and worked well.David M.
Alex was extremely helpful when I called and when I was there to pickup the truck. He answered all my questions and was interrupted while we were checking in and he gave me his undivided attention. Excellent!SCOTT F.
I made a 9 am reservation. At first there was no one at the location that new how to take care of the rentals. There were 4 different people that were all waiting with 9am reservations. The first rental did not go out until nearly 945am. I was able to get mine shortly there after. The issue is I had arranged to pick up what I was going to haul at 930 and was about 35 minutes late. Upon returning the trailer again the person at the counter had no idea of what to do. I will not be using this location again if I need a uhaul.Jeffrey J.
Le client n'a pas laissé de commentaire.Susan W.
Le client n'a pas laissé de commentaire.Brian P.
Read below.John H.
U-Haul is the absolute WORST! My experience was anything but good. If your going to rent a product or service check the maintenance of the trailers! I will never use this company again! And I EXPECT a FULL refund! U-Haul should be shut down!Andrea W.
Le client n'a pas laissé de commentaire.Dennis G.
Le client n'a pas laissé de commentaire.Madeline L.
Le client n'a pas laissé de commentaire.dave K.
Great customer service! Was able to get in and out. Very helpful!Rebecca B.