The inside of the truck was dirty, and the truck was shaking a lotGail D.
Customer Reviews for Piggly Wiggly
(U-Haul Neighborhood Dealer)
Pour nous contacter
Oak Creek, WI 53154
Services dans cet établissement :
- Du lundi au jeudiFermé
- Fri–SatDe 10 h am à 2 h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Truck and tow dolly in same placeJeffrey B.
This was my first time renting a U-Haul and a flawless experience! Merci.Cynthia M.
Snow all over uhaul when I came to pick up also had to clean it off myself I would like a refund for my inconvenience this location not good poor serviceJustin F.
Le client n'a pas laissé de commentaire.DARIOUS B.
Maybe have a sign with the barcode by the trucks so when the website location doesn't work you don't have to keep going back and forth in the parking lot when the website won't accept images and kicks you out making you have to go Svan the barcode againJustin S.
Le client n'a pas laissé de commentaire.gail D.
They charged us for an extra day but we didn't use it...they did not refund it either!!!David Audrey B.
Le client n'a pas laissé de commentaire.CHRISTINE B.
Le client n'a pas laissé de commentaire.George B.
Le client n'a pas laissé de commentaire.Gregg S.
Le client n'a pas laissé de commentaire.Suzanne E.
Le client n'a pas laissé de commentaire.Michael M.
Le client n'a pas laissé de commentaire.Mark L.
You added an extra step via the app that wasn't in the video where they wanted a copy of a passport or two references and their phone numbers to call. It was frustrating as we were in a hurry and had to wait for verification. After reading the agreements you had to "x" out after reading. If you backspaced instead it went to the begining and you had to start all over with the check in process.Daniel S.
Le client n'a pas laissé de commentaire.Tanesha W.
Le client n'a pas laissé de commentaire.Paul M.
Le client n'a pas laissé de commentaire.stephen K.
Had a difficult time with holly the drivers license. I had previously done this, so I don't know why I had to do it again.William Z.
Glad to have no issues!Dennis S.
Le client n'a pas laissé de commentaire.Tywon B.
Was missing furniture dolly and had truck and had grass clippings in the back. I had to drive to another location to pick them up and got billed for the miles.Bryce W.
Le client n'a pas laissé de commentaire.louis C.
I had problems when picking up the truck. I had to get the stores manager to help me and he was less than thrilled that I needed help. I wanted to speak to someone at U-Haul about the issue and there was a 40 minute wait time on the phone. Even though I stopped in a day before to confirm the rental, U-Haul insisted on a second person to verify me. My Spouse was still sleeping and doesn't answer the phone when he is sleeping. The other methods of verification were impossible as all the items were already packed away. That part of your system needs to be improved on.Michael W.
No never return my U-Haul to a neighborhood ever again as they lie and say that you have the truck another day which I never did and nobody's there to help you.Debbie B.
Le client n'a pas laissé de commentaire.Roberta R.
Checking in to get my vehicle was a nightmare. My license see had a crack in it so so the barcode could not be read. I tried setting my wife as a 2nd driver and they had to call a 3rd party to verify her.. verifying took forever . It was a waste of 45 minutes..Jeremy C.
On line return program was not good. Had to fill out three times before it accepted my inputMark A.
Le client n'a pas laissé de commentaire.Truman L.
The people at my drop off were assholes in Crystal Fall, Mi. They were bitching that I didn't have my paperwork. They tried to lie, and say I owed them fuel when I put more than enough in. When I started to dial my pick up point they found the correct account. My pick up point in Oak Creek were awesome though.Chris G.
Disappointing rentalJillian R.
Le client n'a pas laissé de commentaire.Debbie K.
Le client n'a pas laissé de commentaire.Randy H.
Online order must be confirmed with the location. I ordered 2 Dollies and was charged for them. The location had no dollies only the type for refrigerators. The location stated they do not see the part of the order requesting dollies. At least that is what I was told. I am still awaiting reimbursement for the charges.Terry S.
The furniture pads I ordered were not in the truck. Had to call and try chat to cancel that so I would not be charged.Arcadia C.
Le client n'a pas laissé de commentaire.Brianna M.
U haul needs to get trucks with hydraulic lifts on the back to make loading and unloading easier like budget has.Richard R.
Le client n'a pas laissé de commentaire.Andrew W.
Easy and convenient process. Great location and easy to pick up and drop off.HEATHER P.
Everything worked out fine.Michael K.
Le client n'a pas laissé de commentaire.EMILY D.
Dolly was supposed to be included.I talked with someone but never received a credit for paying for itBrian S.
Absolutely nothing. I was treated very well and truck was ready and tip top shapeCheryl L.
Le client n'a pas laissé de commentaire.STACEY A.
Keep the good workMAHAMED K.
Le client n'a pas laissé de commentaire.HANNAH P.
Le client n'a pas laissé de commentaire.Brian B.
Le client n'a pas laissé de commentaire.Huck M.
Le client n'a pas laissé de commentaire.Rakesh B.
Le client n'a pas laissé de commentaire.Andrew C.
Every thing was goodgary K.
Really friendly peopleMAHAMED K.
Le client n'a pas laissé de commentaire.Kevin R.
Last minute we were told we had to change the pick up location. We should have been told earlier as this changed many of our plans. It was much further away than original location. Also, We did not receive the 2 Utility Dollies or the 2 dozen furniture blankets that we ordered. When I called customer service the best they could do was make up go pick out up in A COMPLETELY different location and again, very far from our home. We never were able to get the items and have not been refunded! I called Customer service again and they told me when we return the truck we could talk to someone to get Refund but it was just a drop off, so there was no one to talk to. I'm very frustrated.Adam H.
Always rent from this location! Great service!!Thomas F.
Because there wasn't any U Haul employees at this location I had to use the app to return the truck. I was having to keep retrying to follow the add photos part. Dropped my phone multiple times . It took me about 45 min to get it done.JAN A.
Waited long time for management to come to counter.Jennifer R.
Key was left in the box of the truck with a lock on the rear door. The lock was extremely difficult to open, please maintain these locks better.RANDALL B.
Steering is worn out on the truck I had and it tends to wonder back and forth.Kevin G.
Le client n'a pas laissé de commentaire.Peter U.
Le client n'a pas laissé de commentaire.Craig B.
Did not receive the blankets I reserved. This was eventually credited. Not too convenient when you are looking to talk to someone in person.Matthew F.
Location decided to go home early so had to spend another hour on a call to get taken care of.Kurt W.
The mobile checkin was complicated and a headache!Alexander N.
Le client n'a pas laissé de commentaire.RONALD S.
Le client n'a pas laissé de commentaire.Jesiree A.
Le client n'a pas laissé de commentaire.Martin C.
Le client n'a pas laissé de commentaire.Mohana K.
Le client n'a pas laissé de commentaire.Thomas A.
Le client n'a pas laissé de commentaire.Jorge N.
Le client n'a pas laissé de commentaire.Abigail B.
The only compliant I have is that our truck wasn't there until 11:30 and we reserved the rental for 11. The person that had it prior was late bringing it back. But that isn't the uhaul reps fault.Aimee Leigh C.
Le client n'a pas laissé de commentaire.elise S.
Le client n'a pas laissé de commentaire.Kayla C.
Return app was not accepting the odometer photos. Personnel on site were very helpful.John P.
Le client n'a pas laissé de commentaire.Jose B.
Was not able to have U Haul generated gift certificate redeemed. Waiting for reply.Armen H.
Le client n'a pas laissé de commentaire.Tiara W.
Friendly customer service, efficient and clean. Appreciate the extra efforts. It's noticed. Great serviceNafessa B.
Everyone at Piggly Wiggly was helpful, quick, and nice, and it was a good experience.Colleen W.
Le client n'a pas laissé de commentaire.Danny K.
Great customer service!!Thomas F.
The online site for pickup SUCKS !Timothy R.
Le client n'a pas laissé de commentaire.Anthony S.
Staff at piggly wiggly did not have any idea about rental. Only one manger was capable of receiving the return rental truck and he was off until Monday.KADIR C.
The app didn't work for me even afterI turned on my location so I was not able to have a smooth drop off, but beyond all that everythibg else was fine. Great customer service at the Oak Creek Piggly Wiggly.Jonathan B.
Le client n'a pas laissé de commentaire.John B.
Le client n'a pas laissé de commentaire.Christine D.
Approach by non mask wearing people when this was supposed to be a contact less pick up. Very disappointing with the pick up and drop offs.Jesus F.
Le client n'a pas laissé de commentaire.Christine D.
Le client n'a pas laissé de commentaire.Robert A.
Le client n'a pas laissé de commentaire.MARK M.
Better plowing around the trucks in winter. Slight issue getting truck out of snow.Robert S.
Friendly repRENEE M.
Staff lacks common sense. Wasted my money.Brittaney O.
Le client n'a pas laissé de commentaire.Arteisha F.
Le client n'a pas laissé de commentaire.Robert M.
We had some issues and the associate was unable to find the correct key to open the drop box to help us get our key back to take the photos inside the truck. But other than that they were very nice staff.Giselle N.
Le client n'a pas laissé de commentaire.MICHAEL S.
Le client n'a pas laissé de commentaire.Matthew W.
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