Customer Reviews for Pim Mart
(U-Haul Neighborhood Dealer)

23 évaluations

515 Ashe Ave   Raleigh, NC 27606

(919) 834-3737

Heures

  • Mon–Sat
    De 10 h am à 5 h pm
  • Dimanche
    Fermé

Services dans cet établissement :

Pour nous contacter

(919) 834-3737

515 Ashe Ave
Raleigh, NC 27606

Services dans cet établissement :

Heures

  • Mon–Sat
    De 10 h am à 5 h pm
  • Dimanche
    Fermé
Aucune photo disponible
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
3

Unsure of parking situation. Parking spaces were full.

Frank B. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Evan H. 
Évaluation :
2

Truck was dirty , had empty Starbucks drink on the floor. I requested a dolly and furniture pads and they were not in the truck. The clerk at the gas station didn't seem to familiar with the process of me obtaining the keys so I had to wait to get the keys while he guessed the code to the lockbox.

James H. 
Évaluation :
1

Rude & unhelpful employeee. He yelled at me. He told me to follow the instructions on the box and after I did that he came outside to yell at me about leaving the truck parked in front of the location and not on the side. The place is a mini mart and has no signs that it is a uhaul drop off point or to leave the trucks on the side.

Anna P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Melisa B. 
Évaluation :
1

Per the paper given to us and the pick up rep's explanation, the truck had just under 3/4 of a tank of gas when we picked it up. We returned it with exactly 3/4 of a tank and we were still charged for 2 gallons at $5 per gallon. This station was charging $4,89 a gallon while all other gas stations in the area we're charging $3.89.

Conner M. 
Évaluation :
5

Wonderful customer service

Mitchell G. 
Évaluation :
2

Clerk had to hunt down owner to authorize pickup transaction. Big hassle when we arrived at appointed pickup time.

Celeste P. 
Évaluation :
3

The price of my rental was changed significantly and I was upset. I needed the truck and had no choice but to accept the extra costs.

DEBORAH K. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Ricky H. 
Évaluation :
1

Fix the breaks. Make it easier

Katelyn C. 
Évaluation :
2

Truck was pretty loud sounded like a muffler issue.

Daniele A. 
Évaluation :
2

Just not a great location in general. I guess it works for the point of dropping off a U-haul. Staff was helpful

Stephen D. 
Évaluation :
3

Hard to get the service you need when the store's main mission is not U-Haul

Monty A. 
Évaluation :
2

Gas station did NOT send me link to take pictures of truck and Odometer until 1,5 hours AFTER PICKUP! We brought it back full of gas and on time, folded all Blankets and then the worker sent Text saying that the “next” person complained that blankets were torn and the truck was messy… he said that Uhaul may charge me…. This was a LIE!! I have pictures!

CALVIN P. 
Évaluation :
1

Clerk at gas station made me wait 15 min while he finished up a private phone conversation. Then he was not even able to take care of the rental. He text my info to someone else who then called me and did everything over the phone. Place was very unprofessional.

Kevin H. 
Évaluation :
2

I was overcharged 2 rental days, as well as charged $49 for a dolly I never received. I emailed them today informing them of this mistake and requesting reimbursed. We'll see how they respond and how quickly.

Jennifer B. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Lynda L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James H. 
Évaluation :
1

The employee was so rude both when I picked the truck up and when I dropped it back off and talked to me like I was stupid. The fuel also wasn't full when I got it but I didn't see where to submit a picture to say it wasn't full but I returned it how it was and when I asked him about it when I returned he basically yelled at me about how whatever happens is on me and it's not his problem. I don't plan to use uhaul again after this experience.

Elizabeth S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Beth H. 
Évaluation :
3

Excellent customer service here, very accommodating and friendly. Knowledgeable and went above and beyond.

Lisa K. 
Évaluation :
1

having pickup and drop-off at convenience stores is a TERRIBLE idea. Nobody there, the clerks are more concerned with dealing with customers buying gas and cigarettes than completing the UHaul deal. The computer reservation system is a JOKE - my reserved spot had NO trucks and I was sent to another location - cost me 45 minutes of the labor I had standing by to load the truck. UHaul should refund part of my price for this delay and loss. Next time I'll be going with another company.

gregory` C. 
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