Évaluations des clients Pine Tree Market and Mini Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Pine Tree Market and Mini Storage

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Donald M. le

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We were not advised that this drop off location is closed on Tuesdays !!?? It caused to drive about 100 extra miles and incur an extra day of living expenses. Someone should have advised us. Closed on Sunday or Monday; SURE. But Tuesdays !! Give me a break. The Call in line personnel were not very helpful, either.

Joanne Y. le

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I cannot thank Leanne and Paul at the Pine Tree for their assistance. They went out of their way to drive me back to a house to get my driver's license when I forgot it at home. They did not have to do this and I am sure others would not have. Great people.

Roland R. le

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When we picked up the truck there was very little gas in it and no gas station near by. Yes we were given a rebate ,however it would have been great if there was gas in the vehicle. Otherwise the truck was clean and the staff at the pickup location were very friendly and knowledge.

Michal J. le

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Paul was very knowledgable, kind, and friendly. He went out of his way to make sure everything was perfect for my trip. The store is super clean and he is so professional. I am so happy with the service I received and would recommend this location to anyone looking to rent a u-haul. Thank you so much Paul.

Donald M. le

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All good at this end !

Kyle B. le

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I was charged for insurance without being told about it or asked if I wanted the package. Since my rental period was greater than 13 days, it meant I had to pay for additional insurance cost when I returned the UHaul. I had already discussed what I wanted with a uhaul representative over the phone leading up to the pickup. Why are additional costs added afterwards!!!

Patrick M. le

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Le client n'a pas laissé de commentaire.

Thomas B. le

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truck was clean and ran well- no issues the problem was he back of the truck leaked form underneath- from road spray-- some of our belongings were quite wet.

Giovanni M. le

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Nice guy

Cesar A. le

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Le client n'a pas laissé de commentaire.

Steve B. le

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The station owner obviously doesn't do maintenance on the equipment, I found three wheel nuts loose at the station. Also the hydralic brakes were not in good shape as found when I had to hard brake and downhill slope. I actually tried to remove the lid on the hydralic reservoir but it was seized.

Marcus M. le

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Uhaul should be aware that the south slocan uhaul dealer had no idea what they are doing. I wasted 45 minutes with them before finally leaving and driving to the pass creek uhaul location which was excellent, I was in and out in 10 minutes.

Tony B. le

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Very friendly and helpful staff. Changed the rental from a return to rental location, to a one way drop off. No problems

JOHN D. le

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Le client n'a pas laissé de commentaire.

Richard C. le

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the drop off point and people where nice .As for my overal experiance i will never use u-haul or recomend them to anyone ,the reserve for the auto carier over the phone was not explained to me about comfirmation I drove 600 miles for this head ache only shit luck and a speeding ticket got me another auto carier

Reid N. le

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Sorry, I never recommend. The location was a little out of the way and the road narrow and winding. We also noted another U-Haul location that we passed on our way back to Shore Acres so the internet was less than helpful in booking from the nearest location. The staff at Pine Creek were great.

Jim D. le

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Don't change what I found seems to work quite Well !

Donald M. le

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Great spot, but very difficult to get to from Salmo, BC. Again, can NOT believe there was not a closer location. Why couldn't we have dropped it off at the Whiteline Road location in Salmo ?? Very POOR logistics on both ends of our U-Haul experience.

Michael M. le

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Le client n'a pas laissé de commentaire.

SHEENA M. le

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Le client n'a pas laissé de commentaire.

Peter D. le

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I did not realize that the location was a bit remote and there were no gas stations nearby so I was unable to fill up the truck which I felt badly about. Might be a good idea to let customers know in advance of where gas stations are located. Owner was very kind on the phone!!!!

Paul C. le

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We were told we could return trailer any were in calgary but found out that is not true. Not a problem just had to return to location advised on paper work.

Sue C. le

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Le client n'a pas laissé de commentaire.

Harold B. le

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Le client n'a pas laissé de commentaire.

Trevor K. le

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The operator of the location was excellent, althought the location was way out of our way. We had booked for a Nelson drop off and spend critical time going to this alternative drop location. Will not use Uhaul in the future if they dont maintain local locations.

michelle P. le

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The lady was super helpful and kind. It was obvious she cared

GABRIEL T. le

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Extremely helpful & kind!

Ralf H. le

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Again extremely nice and helpful people. Makes a big difference.

Kimberley K. le

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Le client n'a pas laissé de commentaire.

Philip S. le

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Le client n'a pas laissé de commentaire.