Customer Reviews for Pines Store
(Concessionnaire U-Haul dans le voisinage)

54 évaluations

146 Hwy 21 E   Bastrop, TX 78602

(512) 308-6221

Heures

  • Lun - dim : 8h am à 8h pm

Services dans cet établissement :

Pour nous contacter

(512) 308-6221

146 Hwy 21 E
Bastrop, TX 78602

Services dans cet établissement :

Heures

  • Lun - dim : 8h am à 8h pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTOPHER B. 
Évaluation :
5

Économie d'essence

Shauna R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mary N. 
Évaluation :
5

I'm a repeat customer and will use them over & over again cuz they are fast and efficient

Misty L. 
Évaluation :
5

Great Experience!

Autumn P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JERRY N. 
Évaluation :
3

Itd be nice to get our deposit back....

Leslie B. 
Évaluation :
5

They went above and beyond to get us a truck late at night and made communicating easy through text message. Such nice people, will definitely rent from here again!

Victoria C. 
Évaluation :
3

See if they will pay you back for fuel

William F. 
Évaluation :
5

The people where amazing!! I've used them twice now and I'll use them again!!

Misty L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kelly S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joe L. 
Évaluation :
2

First location we went to I had a reservation for over a week and the place was closed with no trucks. The second place I made a reservation to didn't open until 30 minutes after I checked out the truck so I had to wait for keys.

Armando A. 
Évaluation :
3

Face to face input of data. Errors were not visible so I could fix them.

Rainey J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rachel E. 
Évaluation :
3

I was charged for insurance on the trailer..I know I marked no on online i was ripped off

Trisha K. 
Évaluation :
5

On line reservation system is cumberson

james P. 
Évaluation :
5

I walked in needing a rental right away and was helped immediately and the cashier did everything she could to get me one right away! So helpful and kind

Everlean C. 
Évaluation :
5

These people were very friendly and helpful assisting me with the trailer. Very professional

shane C. 
Évaluation :
5

While the place i picked it up and dropped it off was fine. I have serious problems with the way I was treated . I made a reservation on the one of slaughter to pick up the trailer. Tgey said my reservation pickup place changed.. They sent me to a store off 290. The guy said they didn't have any and was beyond rude. He said my reservation got moved to another location. When I asked him to call the location to see if they had it , as I had already been through this once,, he picked up the phone pretend dialed looked at me and said they were not awersing. Very condensinding btw. At this point I had to drive home and call corporate who told me the guy I just talked to canceled my reservation. They ended up crediting me 50 bucks but I had to drive 40 miles to get the trailer Adding 80 miles to my already long planned drive for the day hence the trailer and reservation in the first place. This was a really bad experience over all. The 50 bucks back barley covers the time and gas I was sent on a wild goose chase for a trailer I personally walked in a week before to make the reservation for. That being said the lady I got the trailer from was awesome and helpful. Yall just didn't give me a place to write about the reservation problems. Please call me at 512 9171729 .

JOHN S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Timothy M. 
Évaluation :
1

They were not open on time. Didn't open for almost 30 minutes past pick up time and 1 1/2 hours after sign on door.

Brian W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew T. 
Évaluation :
5

They were very helpful when trying to get the lights working. Very pleasant people.

linda S. 
Évaluation :
5

I had a great experience

Sarah P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EMILY M. 
Évaluation :
5

pick up was smooth and fast, friendly service.

Melanie M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shawn H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Pablo C. 
Évaluation :
5

Great kind customer service. Will definitely use them again for future moves. ðŸ'ðŸ'ðŸ'ðŸ'ðŸ'

Betty V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Debbie S. 
Évaluation :
5

This location was a delight to rent a u-haul truck. The staff were friendly, helpful and very quick with the whole process to get the truck and out the door. Best experience I've had renting a truck ever. Highly recommend this location to others.

Mark M. 
Évaluation :
5

The U-Haul shook and felt scary to drive this time. Other than that, the experience was great

Loren S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

john G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

paul P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ronald B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

georgia M. 
Évaluation :
5

I have used this location twice now. Outstanding Service, highly recommend.

RANDY M. 
Évaluation :
5

The location was great the online process was difficult and didn't work. I will never use it again.

Stephen H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul B. 
Évaluation :
4

Work on their paper work more quickly.

Tom D. 
Évaluation :
5

The folks at the Pine location were some of the nicest and most helpful I have encountered. Kudos to them and I will be back.

William H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Evelyn R. 
Évaluation :
5

This location was very helpful, and tried to help us resolve the overcharge, but could not because the overcharge was entered in Good Life's computer and not theirs. They showed us where the number was to call to get this resolved and acknowledged that we rented a 5x9 utility trailer which was listed at a lower price than what we were charged.

NANCY ELLEN S. 
Évaluation :
5

Very professional, called to confirm pick up.

Juan T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bobby D. 
Évaluation :
5

All was great and the service sraff were exceptional.

Kirk P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Della G. 
Évaluation :
5

The man at the counter was friendly and quick.

Mark D. 
Évaluation :
3

The locating I rented from, the representative was very kind.

Randall H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Madison G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Quince B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lynette B. 
Évaluation :
2

There was a mix up on the vehicle and keys and it took a while to get figured out which one I was suppose to take. I tried the key in two vehicles without luck. The lady kept trying to work on the transaction on a small cell phone. She told me it had a quarter tank of gas and to make sure that's what it had when I returned it. The truck cab had not been cleaned.

David H. 
Non reviews have been submitted for this location.

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